Business Strategy
| Current Big Picture Strategy | Business Model and Economic Logic | Key Resources and Capabilities | Customer Engagement |
| Where do we play? How do we win? | What is our business model? What is our economic logic? | What are our key resources? What are our key capabilities? | Who are our key customers? How do we engage them? |
| Competitive Positioning | Processes and Systems | Performance Metrics | Shared Values and Culture |
| Who are our key competitors? How are we positioned relative to them? | What management systems are used? What technology systems are used? | How is performance measured internally? How is performance measured externally? | What are the shared values? What are the unwritten rules? |
Stage 1: “As Is” Analysis