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Strategic Planning

BINF 4305

Definition

Strategic management is a process leaders use for

assessing change

Creating a vision

Determining how the organization fits into the environment

Setting in motion a plan of action

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Pitfalls

What not to do:

Separating planning from experience and planners from doers

Legitimizing of what is being done

Controlling future

Assuming the future is predictable

Reacting rather than interacting with environment

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Assumptions

Creating leadership’s commitment at the top

Entering the process without predetermined solutions

Responding to the received input (avoid “managed consensus”)

Working as a team

Defining the planning process

Following a clear path

Deciding and agreeing on a timeline and how decisions will be made

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Skills of Strategic Managers

Monitoring trends

Reflecting on how trends affect existing and new products/services

Considering impact of changes in one area on others in the organization

Setting a strategic course for change

Helping others visualize the need for change and recruiting their partnership in making the change

Implementing and measuring strategic plans

Questioning the status quo on a continuous basis

Being self-reflective and lifelong learner

Skills of Strategic Thinkers

Ability to plan and formulate strategy

Flexibility and creativity

Comfort with uncertainty and risk

A sense of urgency and vision for how to move forward positively

Understanding how to gain a powerful core of organizational supporters and customers

An ability to communicate the vision and plans

Strategic Planning: The Path

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Gathering Data

Creating a Vision & Mission

Setting Goals

Planning action for change

Evaluating

Understanding the here and now

Understanding the BIG picture

TOOLS:

SWOT

Puzzling toward the future

Sharing perspectives

TOOLS:

Stakeholder analysis (parents, students, faculty, alumni, staff, community partners)

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Understanding the environment in which an organization operates is the first and perhaps the most crucial part of the strategic planning process. The purpose of this phase is to share information and learn about the environmental impacts on the organization. All members of the planning group should be informed about the major trends and gain understanding of complex issues affecting the organization.

Diagnostic Phase: Puzzling toward the future

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Diagnostic Phase: SWOT

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SWOT

Strengths

Weaknesses

Opportunties

Threats

Diagnostic Phase: Stakeholder Analysis

Online media

bulletin boards

Blogs

Surveys

Online focus groups

In-person focus groups

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Visioning

Values

Mission

Vision

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Visioning: Values

Values are the set of beliefs people share about how to operate in conducting business

Values are behaviors that are truly lived

Values are special, unique, lasting, enduring

Values guide, align, and galvanize an organization

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Visioning: Mission

Overall purpose or contribution to the society.

A clear statement of the reasons for being, and of the functions and desires the organization is to meet and fulfill.

Never completely achieved because it is the reason for existence and not a measurable goal.

It shouldn’t be too narrow and focused on services.

More attention should be paid to meeting the needs of the stakeholders.

Mission is not necessary what differentiates one organization from another but what matters most to stakeholders.

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Visioning: Vision

Provides a clear, easily understood image of a better future.

Embodies values and directs the organization to what will be different and distinctive.

Guides and inspires stakeholders but it’s not everlasting.

May change every 5-10 years, just as the environment changes.

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Creating a Commitment to Change with Vision

Develop a current profile of the organization

Assess the current mission, vision, and values

Understand environmental assessment trends

Internal assessment trends

External assessment trends

Manage risk and uncertainty

Relationship between trends

Sequence of events

Causes and effects

Priority among items

Tools for strategic thinking

Storytelling

Scenarios

Goals Setting

Broad statement of a desirable and measurable result in achieving the organizational vision

Keep in mind

Values

Mission

Vision

Go back to the diagnostic phase

Recommendations generated in SWOT analysis

Recommendations from the “Puzzling toward the future” exercise

Stakeholder analysis outcomes

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Action Planning

Developing an action plan

Assignment of responsibilities

Timelines

Allocation of resources

Evaluation measures

alternative financing scenarios

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Monitoring, Evaluation, Accountability

Monitoring = maximizing opportunities, cutting losses

Evaluation = reporting on progress

Accountability = built-in consequences and points of accountability, recognition and rewards

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The Change Program – A systems approach

Giving simultaneous attention to these three organizational systems impacted by any change:

Technical – Business processes of the organization

Political – Distribution of power or influence within the organization

Cultural – Style and values that defines how the organization typically operates

The Change Program – Keys to managing change

Create a sense of urgency

Communicate, communicate, communicate

Create and communicate short term wins

Pace and refine change plans

Maintain momentum and stay the course

Measure the results

THINGS TO KNOW

Definition

Strategic management skills

Steps in the process

Tools in the planning and thinking

Managing uncertainty

Elements of action planning

System approach to change

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Economic Trends

Political Trends

Globalization

Demographics

(Student Profiling)

Technology

Economic Trends

Political Trends

Globalization

Demographics

(Student Profiling)

Technology

Subject Area Experts

Reconfigure Groups

LEARNINGTEACHING

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