Strategic Plan Presentation

Running Head: STEVENS DISTRICT HOSPITAL CASE STUDY

Stevens District Hospital Case Study

Chantal Taylor

Amy Shoales

HCS 499

12/6/2022

Running Head: STEVENS DISTRICT HOSPITAL CASE STUDY

Mission:

To be deeply committed to our communities, we enhance population health and well-

being.

Vision:

Deliver an exceptional experience with every encounter.

Reason for selection of above mission and vision statements

The mission and vision statement are relevant to the hospital and dependent on the

SWOT analysis of the hospital. Take, for instance, the mission statement. The mission statement

goes beyond just providing high-quality healthcare. The mission recognizes the community that

the hospital serves. As a mission statement, this shows that the hospital embraces not just health

but also the culture of those it serves. By focusing on the community, it is identified that the

hospital manages the health issues of the immediate community while respecting their cultural

beliefs and norms.

The vision statement helps to break the perception that the hospital only works for people

from the immediate community. The vision statement identifies that the hospital is committed to

offering exertional medical services in every case of an encounter with anyone who comes for

treatment. This vision statement shows that one is optional to be from the immediate community

to get the highest quality health services. Provided someone has settled for Stevens District

Hospital to get medical attention, they are assured of the highest medical services.

Strengths of the mission statement

The mission statement is strong because it represents a strong corporate social

responsibility. The mission statement identifies Stevens District Hospital as an institution

focused on working to benefit the immediate environment and the immediate community. The

Running Head: STEVENS DISTRICT HOSPITAL CASE STUDY

second strength of the mission statement is its establishment of loyalty among members of the

immediate community. Since the mission statement recognizes the immediate community as a

very important stakeholder of the hospital, it becomes easy for Stevens District Hospital to

establish and enjoy loyalty from people around. This is good for a business case because it would

increase the hospital's traffic and revenue.

Strengths of a vision statement

The vision statement sounds good to attract donors for the hospital (Marten & Sullivan,

2020). Since the government does not fund Stevens District Hospital, it would be hard to operate

without donors. The vision statement shows how the hospital is concerned with everyone who

visits them for medical attention. Donors would use this as a good approach to public health, and

they would contribute towards financing the hospital's operations.

Weakness of mission statement

The mission statement needs to be stronger because it does not specify the quality of

health that the hospital focuses on. According to how the mission statement is depicted, it can be

used to mean that Stevens District Hospital is only interested in attracting a high number of

patients. This could imply that the hospital has a short-term plan of delivering quality healthcare

but rather attracts many patients. This can be interpreted as a business-oriented mission

statement. Being a business-oriented mission statement, it can be interpreted as a mission

statement meant to earn Stevens District Hospital the most revenue in the long run.

Weakness of vision statement

Just like the mission statement, the vision statement also has a fair share of weaknesses.

One of these weaknesses is its general nature. The vision statement needs to be more specific and

specific. It is difficult to know the exact medical meaning of an exceptional term used in the

Running Head: STEVENS DISTRICT HOSPITAL CASE STUDY

vision statement. Exceptional is needed in the healthcare setup. People want to know what

quality to accept for different diseases and illnesses.

Alignment of mission and vision statement to a strategic plan

The mission statement helps to increase the HCAHPS quality ratings of the hospital

(Herrin, Mockaitis & Hines, 2018). With high-quality ratings, the hospital will attract a high number

of patients and even earn enough revenue to finance its operations like any other hospital

competing. The mission statement also helps to create the aspect of inclusivity for the medical

service that the hospital offers. Thus, regardless of their demographic characteristics, everyone is

in a better position to receive the best medical services. The vision statement aligns with the

strategic plan of getting funding from the government. Since the hospital does not get any of the

states of the federal government, the vision plan is ideal for attracting funding from the

government. This would make the hospital more stable and competitive in healthcare delivery

(Akinleye, McNutt, Lazariu & McLaughlin, 2019).

Running Head: STEVENS DISTRICT HOSPITAL CASE STUDY

REFERENCES:

Akinleye, D. D., McNutt, L. A., Lazariu, V., & McLaughlin, C. C. (2019). Correlation between hospital

finances and quality and safety of patient care. PLoS One, 14(8), e0219124.

Herrin, J., Mockaitis, K. G., & Hines, S. (2018). HCAHPS scores and community factors. American

Journal of Medical Quality, 33(5), 461-471.

Marten, M. G., & Sullivan, N. (2020). Hospital side hustles Funding conundrums and perverse incentives

in Tanzania's publicly-funded health sector. Social Science & Medicine, 244, 112662.