Project 2: Situation Audit

Step 10: Explore Capacity for Learning and Change

The last step before working on all your conclusions and recommendations for this report is to examine your organization's capacity to learn and change. Learning organizations are organizations that systematically measure their performance against sound criteria and metrics and then take concrete actions to change and make improvements.

However, organizations—and people—vary considerably in their ability to decide upon, implement, and manage change. Therefore, managing change is extremely important and often goes hand-in-hand with the desire to improve organizational performance.

Think about your organization’s attempts to improve its performance in key areas. If the organization has tried to make changes in key areas, were the attempts a success or a failure? Explain the reasons you associate with the organization’s success in making changes or the organization’s failure to succeed.  (If you cannot identify any attempts by your organization to make changes, think of a key area in your organization that could be improved and briefly explain the reasons you think your organization would succeed or fail if an attempt to make changes in that area was launched.)   

For further guidance, read these resources on  organizational change and  learning organizations.

When Step 10 is complete, prepare your findings for inclusion in your final report. Then proceed to Step 11.