km
BearAdkins
StanfordKM.pptxStanford’s Knowledge management system
Background
Stanford university medical center is developing and providing advanced medical care for its community and region.
To assure their ability to effectively serve the community there is a key that drives the entity to work smoothly,which is building an effective knowledge management system.
The areas where knowledge management needs for efficiency of this medical center are inadequate ability to serve constituents,statutory code requirements,optimal hospital planning,inadequate ability to support contemporary translational research,increasing out patient health care demand,trauma centre and disaster preparedness,community health care provider relationships,minimizing the distance of travel,single bed patient rooms,etc
Storyboard
Ideate-share the ideas among the group
converge/diverge
Thinking process
prioritize
Prototype-testing the sample
Keeping it simple in a way everybody can understand
Quick iterations in order to find out the solution real fast
Define:decisions,roles and objectives,challenges and pain points
Empathize:to be non judgemental
Seeking to understand
Interviews and shadowing
Test:understanding what works and what doesn’t ?
Role play
Quick iterations to find out solution faster
Functions of Knowledge Management
Intermediation - Health Insurance Portability and Accountability Act (HIPAA)
Externalization - Physician and Patient surveys, reviewing hospital infrastructures, technology, specialties and comparing them to others reviewing planned expansions of our competitors
3. Internalization - In-house service provider like Specialized Physician and staff
4. Cognition - Agency for Healthcare Research and Quality (AHRQ), Healthcare
Data Analytics
5. Measurement - using metrics, Q & A
Better patient care
Improved patient safety
Quality work environment
Cost-cutting benefits
Stress reduction
Improved communication
Effective time management
New skills
Increased job satisfaction
QUALITY HEALTH CARE
Emergency Department
