Question

Week 9 Assignment - Stakeholder Satisfaction

Resources

· From Business Ethics: Ethical Decision Making and Cases, read "Case 11: Zappos: Taking Steps toward Maximizing Stakeholder Satisfaction."

.

Instructions

Write a 5–7 page paper in which you:

· Analyze the manner in which Zappos's leadership has fostered a culture of ethics in the company.

. Suggest three actions that other companies can take in order to mimic this culture.

. Please see Zappos Case Study attached

· Determine the major impacts that Zappos's leadership and ethical practices philosophy have had on its stakeholders.

· Examine three of the ethical challenges that Zappos faces. Recommend three actions that Zappos's leadership should take in order to address these ethical challenges.

· Evaluate the effectiveness of the core values in relation to developing a culture of ethics.

. Determine the manner in which the core values support the stakeholder's perspective.

· Analyze the major ethical challenges that Zappos has faced.

. Determine whether or not you would have resolved these challenges differently than Zappos's management.

The specific course learning outcome associated with this assignment is:

· Propose actions leadership should take to address ethical challenges and develop a culture of ethicalness.

· Use the attached Three case studies as references

· Please complete a heading for each individual criterion.

· Number all Pages

· Use 4 provided sources