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Longus SystemsRecommendationandBA reviewed.docx

SYSTEMS RECOMMENDATION AND BA&SR REPORT 8

Systems Recommendation and BA&SR Report

Tahira Longus

IFSM 300 6380

March 9, 2021

Systems Recommendation and BA&SR Report

In the new age of automation, MTC Inc. can have a sigh of relief. Recruitment automation can streamline every step of hiring process, thereby empowering employers with increased control as well as tracking capabilities. Organizations can also impress job applicants with timely communication and advanced technology. The growing demand for recruitment automation application has fueled popularity in artificial intelligence for recruitment. With companies expecting hiring volumes to continue increasing and recruitment teams declining or remaining the same size, demand for recruitment automation tools will only become stronger. With successes of technological advancements in sales and marketing, supply chain management, and finance, organizations are adopting recruiting technology to transform their hiring processes and enhance recruiters’ capabilities. This report recommends UMGHUMGC Hiring Solution’s EZ-ATS recruitment tool for MTC Inc.

Benefits of Automated Recruitment Process

Growing demand for highly specialized and experienced employees makes finding qualified job applicants a daunting task. Only about 25 percent of resumes received emanate from qualified job applicants (Half, 2019). By automatically sifting through unqualified job applicants, recruiters can save valuable time spent identifying the most qualified talent for a given position. Recruitment automation reduces hiring biases, minimizes operational costs, and provides efficient hiring tools and analytics.

An additional advantage directly associated with faster and efficient recruitment process is a reduction in per recruitment costs associated with poor choices and/or missed opportunities. A vacant position is a significant source of cost in form of lost output, reduced revenues, risk, and lost efficiency, as well as job advertisements. In addition, costs of making a bad hire can be very high. According to the U.S. Department of Labor, the cost of bad hires can hit up to 30 percent of an employer’s first year income or earnings (Sturt, 2016).

Most importantly, automation employs standardized screenings and evaluations to streamline processes used in identifying most qualified job candidates. Hence, a recruiting specialist has more time to focus on human centric activities including assessing a candidate’s cultural fit, enthusiasm, and temperament for a given position. Gupta, Fernandes, and Jain (2018) indicate that automation of recruitment process allows recruiters to gather plenty of a candidate’s data such as name, resumes, and contact details. Cloud based solutions safely store all data in a single place and allow recruiters to organize as well as access data irrespective of their location.

Proposed Solution

The proposed recruitment automation solution is the EZ-ATS software by the UMGC Hiring Solutions, Inc. This cloud-based application provides organizations with everything they require to develop a high performing recruitment process and exceptional candidate experience. This applicant tracking platform helps organizations in determining the best talents in labor market by screening out the best rather than sorting out the poorest job applicants. Organizations can use the software’s analytics to predict the success of a job candidate in a given role (UMGC Hiring Solutions, 2019).

With the EZ-ATS software, MTC Inc. can custom implementation, get dedicated account manager, and enjoy automated software updates. Organizations can customize their dashboards and workflows to meet their needs. They can also develop customizable reports for performance tracking and effective recruitment. Moreover, recruiters can use the EZ-ATS software to expedite approval for job openings, job applicants, and formal offers. Another important feature of this software is itscloudits cloud-based Software as a Service, which organizations can use to connect anywhere and use any device. In addition, the software has unlimited data storage, secures data, and does not require new hardware (UMGC Hiring Solutions, 2019). These features are in congruence with the National Bureau of Economics Research’s findings that algorithms lead to better hiring decisions than human beings (Miller, 2018).

EZ-ATS Software and MTC Inc. Requirements

Table 1: Suitability of EZ-ATS Software

Requirement ID	Requirement Statement	Suitability
Usability	The solution should be able to screen candidates and determine the best talent-Peter O’Neil	EZ-ATS software has the ability to determine appropriate job requirements as well as best position for a job applicant (UMGC Hiring Solutions, 2019).
Scalability	The system should provide timely and easily feedback. It should also expedite the hiring process and support proper communication- Peter Schwartz	The system has a database of all candidates and helps in tracking suitable candidates for vacant positions. In addition, it enhances collaboration and communication with recruiting specialists (UMGC Hiring Solutions, 2019).
Maintainability	Less challenges during hiring process. The system should also be compatible-Raj Patel	EZ-ATS reduces the amount of time required to fill a position. It also reduces the amount of work for a recruiting specialist to manage as well as report on a hiring process (UMGC Hiring Solutions, 2019).
Usability	Less confusion when matching an applicant’s resume-Martha Joan	The system highlights a candidate’s skills (UMGC Hiring Solutions, 2019), which can help in determining his or her suitability for any position in MTC Inc.
Reporting	The system should use less time when requiting job applicants and provide prompt feedback to applicants-Peter Schwartz	Recruiters can use EZ-ATS software to work seamless with HR in developing job requisitions that result in automatic screening of candidates. The system also decreases the duration taken by recruiters to fill vacant positions (UMGC Hiring Solutions, 2019).
Processing	The system should select best talent for a vacant position-Martha Joan	Recruiters can use the system to obtain the best talent before they join other organizations through a streamlined hiring process (UMGC Hiring Solutions, 2019).
Reliability	The system should lead to prompt hiring process as well as perfect information flow among individuals involved in hiring process-Abdul Aziz	With the system, MTC Inc. can automate its steps in hiring process workflow from the recruiter all the way to a reviewer and hiring manager. Moreover, the system quickly coordinates recruiter’s actions while supporting a transparent and secure hiring process (UMGC Hiring Solutions, 2019).
Storage	The system should ensure proper data storage and easy retrieval. In addition, it must easily update candidates’ data-Director of HR	The system has a Cloud-Based Software as a Service, which supports unlimited data storage and data security. Moreover, recruiters can capture skills of new recruits by exporting their skills as well as information to an employee management system (UMGC Hiring Solutions, 2019).
Security	The system should safeguard against intrusion of applicants’ data. There must be a good back-up in place-Abdul Aziz	The cloud-based Software as a Service (SaaS) provides professional protection to users. The system is compatible with other devices such as personal computer, laptops, and mobile devices, which can act as back-up (UMGC Hiring Solutions, 2019).
Security	The system will be protected from malware attacks and cyber security threats	Organizations do not require new hardware since UMGC Hiring Solution Inc. keeps the system at its data centers (UMGC Hiring Solutions, 2019)

Implementation Process

Hardware Requirements

It is important to take into account hardware requirements before investing in the EZ-ATS software. The company requires a software can operate from personal computers, laptops, and mobile devices, which can ensure close contact between recruiters and candidates. Thus, the the company must have personal computers, laptops, and smartphones to successfully use the EZ-ATS software. The software can operate from any device and all that users requires are username and password. The software does not require external storage devices for data because the UMGC Hiring Solution Inc. offers unlimited online and archived data in addition. It also secures systems at its data centers. Users only need Internet and/or WIFI to connect from wherever they are.

User Interface Design and System Support

The new system should have a user friendly and intuitive interface design. All significant information must be readily apparent. In essence, testing and using the EZ-ATS software should not present significant challenges. The company’s user department should easily track employees’ skills and experience during hiring process when using the new system. UMGC Hiring Solutions, Inc. (2019) indicates that recruiters can easily use the system from any device, any location, and at anytime. In addition, system maintenance does not interfere with user experience. Most importantly, users do not have to worry about system updates because the vendor installs security and all updates automatically. Concerning system support, it is important to consider if the system package includes installation cost, employee training, repairs, as well as on-site service. If not, MTC Inc. should determine the cost of these other services.

Change Management

Some employees may require maintenance of status quo and reject the proposed solution. As a result, the company’s top management must provide effective leadership to earn employees trust and buy in. Appropriate change management strategies such as effective communication and formation of teams comprising of proponents and opponents of change can help with quick diagnosis of problems. Although the proposed solution requires significant initial investment, the company must set aside some financial resources for user training and development. In fact, UMGC Hiring Solutions, Inc. (2019) provides free EZ-ATS videos and training resources to establish on-site training of employees to meet organizational needs. MTC Inc. can then provide users with user accounts, log in information, and one-time password. Most importantly, the company must have user support resources.

References

Gupta, P., Fernandes, S. F., & Jain, M. (2018). Automation in recruitment: a new frontier. Journal of Information Technology Teaching Cases, 8(2), 118-125.

Half, R. (2019, March 19). Survey: 42 percent of job applicants don’t meet skills requirements, but companies are willing to train p. PR News Wire. Retrieved from https://www.prnewswire.com/news-releases/survey-42-percent-of-job-applicants-dont- meet-skills-requirements-but-companies-are-willing-to-train-up-300813540.html

Miller, A. P. (2018). Want less-biased decisions? Use algorithms. Harvard Business Review. Retrieved from https://hbr.org/2018/07/want-less-biased-decisions-use-algorithms

Sturt, D. (2016, September 13). 3 ways to weed out a bad job candidate. Insiders Fortune. Retrieved from https://insiders.fortune.com/3-ways-to-weed-out-a-bad-job-candidate- ee365294c331

UMGC Hiring Solutions, Inc. (2019). EZ-ATS brochure [Course Resources]. In IFSM 300: Information systems in organizations. Retrieved from http://learn.umgc.edu

Criteria	Possible Points	Points Assigned
How the Proposed IT Solution Meets the Requirements How the IT solution aligns with achieving the strategy, improves the process, and meets the requirements	15	15
Implementation Steps An introduction and all areas (vendor agreement, hardware/ telecom, configuration, testing, employee preparation, data migration, and maintenance)	35	5; only one of the implementation areas specified in the instructions were provided.
Summary and Conclusion Summarizes the BA&SR and provides a compelling explanation of benefits to be gained	10	0; not provided
Research Three or more sources--one source from the vendor for the proposed solution, one from within the IFSM 300 course content and one external (other than the course materials)	15	5; no course content cited in text or an entry on reference list
Complete BA&SR Report Well organized and clearly presented information for all four stages	15	0; Incomplete assignment. Stages 1, 2, and 3 were not provided.
Format Uses outline format provided; includes Title Page and complete Reference Page including sources for all 4 stages.	10	0; format provided in instructions not followed, references for all four stages not provided, first three stages not present; typos and misspellings
	100	25