Assignment

Stage 2: Process Analysis

Before you begin work on this assignment, be sure you have read the Case Study and reviewed the feedback received on your Stage 1 assignment.

Overview

As the business analyst in the CIO's department of Maryland Technology Consulting (MTC), your next task in developing your Business Analysis and System Recommendation (BA&SR) Report is toconduct a process analysis. This will identify how the current manual process is working and what improvements could be made to the process that would be supported by a technology solution.

Assignment – BA&SR: Section II.Process Analysis

The first step is to review any feedback from Stage 1 to help improve the effectiveness of your overall report and then add the new section to your report. Only content for Stage 2 will be graded for this submission. Part of the grading criteria for Stage 4 includes evaluating if the document is a very effective and cohesive assemblage of the four sections, is well formatted and flows smoothly from one section to the next. For this assignment, you will add Section II of the Business Analysis and System Recommendation (BA&SR) Report to Section I. You will conduct an analysis of the current hiring process and present information on expected business improvements. This analysis lays the ground work for Section III. Requirements of the BA&SR Report (Stage 3 assignment) which will identify MTC's requirements for a system.

Using the case study, assignment instructions, Content readings, and external research, develop your Section II. Process Analysis. The case study tells you that the executives and employees at MTC have identified a need for an effective and efficient hiring system. As you review the case study, use the assignment instructions to take notes to assist in your analysis. As the stakeholders provide their needs and expectations to improve the process, identify steps that could be improved with the support of a hiring system. Also look for examples of issues and problems that can be improved with a technology solution.

Use the outline format, headings and tables provided and follow all formatting instructions below.

Begin with your Section I (Stage 1 assignment) and add Section II. Apply specific information from the case study to address each area along with relevant supporting research.

II. Process Analysis

A. Hiring Process

At the beginning of this section, write an introductory opening sentence for this section that addresses what the complete table provides. Refer to Week 3 and 4 content on processes and analyzing process improvements. Additional research can expand your knowledge of these areas.

The first step in analyzing the process is to document what the current process steps are and who is responsible for doing them. Therefore, the table provides the current steps in the manual hiring process provided by the case study. Remember, a process is a series of steps to perform a task; therefore, think about what the users are doing as part of the hiring process. Retain the as-is process steps provided; do not remove or revise these. Complete the second column by identifying the stakeholder responsible for this step based on the interviews in the MTC Case.

The next step is to identify how a hiring or applicant tracking systemcould improve each step in the process and how the business will benefit from that improvement. For each of the as-is process steps provided, complete the To-Be Process column in the table.indicating how this step in the process will be done using the hiring or applicant tracking system.For each process step, the statement should be concise and include an action verb and align with improving or replacing the current manual, as-is process step provided. Then complete the Business Benefits of the Improved Process column by explaining how this part of the process can contribute to the overall business strategy– think at a higher level than the specific process step. Review the examples provided in the Hiring Process table. For each to-be process step, identify the result of using the system, as shown in the two examples. While it is truethat the system will speed up each step of the process, think about how MTCwould benefit more strategically from using an automated system to perform that step.

The first row and last rows have been completed for you as an example and must be retained and not revised.Be sure your table contains a total of 12 steps. Use the examples to help you provide clear to-be process steps and business benefits. Your responses should be written in complete sentences.

MTC Hiring Process
As-Is Process	Responsible MTC Position	To-Be Process – How the system Will Support and Improvethe hiring process	Business Benefits of Improved Process (Align with MTC’s overall business strategy and needs.)
1. Recruiter receives application from job hunter via Postal Service Mail.	Recruiter EXAMPLE PROVIDED – (Retain text as #1 but remove this label and gray shading in your report)	System will receive application via on-line submission through MTC Employment Website and store in the applicant database within the hiring system.	A more efficient submission process decreases time needed to receive and begin processing applications. This will present a positive image to potential employees and help MTC compete for top IT talent.
2. Recruiter screens resumes to identify top candidates by matching with job requirements from job description.
3. Recruiter forwards top candidates to Administrative Assistant via interoffice mail
4. Administrative Assistant forwards candidates’ resumes and applications to hiring manager for the position via interoffice mail.
5. Hiring Manager reviews applications and selects who he/she wants to interview.
6. Hiring Manager sends email to Administrative Assistant on who he/she has selected to interview and identifies members of the interview team.
7. AA schedules interviews by contacting interview team members and hiring manager to identify possible time slots
8. AA emails candidates to schedule interviews.
9. Interview is conducted with candidate, hiring manager and other members of the interview team.	Hiring Manager and Interview Team	Interview is conducted with candidate, hiring manager and other members of the interview team. (Hiring System is not used for this step.)	n/a
10. AA collects feedback from interviews and status of candidates
11. Hiring manager informs the AA on his top candidate for hiring
12. Administrative Assistant prepares offer letter based on information from recruiter and puts in the mail to the chosen candidate.	Administrative Assistant EXAMPLE PROVIDED – (Retain text as #12 but remove this label and gray shading in your report)	System enables AA to prepare job offer letter by storing the offer letter template and information on each candidate; allows AA to select information to go into letter and put it into the template, which can then be reviewed and emailed to the candidate.	More efficient offer process presents positive image to applicants and decreases time needed to prepare offer letter, and enablesMTC to hire in advance of the competition.

B. Expected Improvements - As noted in the case study, there are a lot of manual processes, overwhelming paperwork, difficulty scheduling interviews, etc. related to MTC’s current manual hiring process. A technology solution can address many of these issues. For each of the areas listed in the table below, provide an example of an issue from the case study and how a technology solution could be used to improve that area. Issues and improvements should be addressed in 1-2 clear, complete sentences with information incorporated from the case study. The first one is provided as an example.Note: This is not about the stakeholders' wishes or expectations for the new system but identifying the current issues they have. Some may be explicitly stated in the interviews and for others you may need to apply some critical thinking. (Provide an introductory sentence and copy the table and insert information within.) For explanations of these areas, refer to Week 4 content on analyzing process improvements.Additional research can expand your knowledge of these areas.

Area	Current Issues (from the Case Study)	Improvements (due to use of technology)
Collaboration: EXAMPLE PROVIDED (Retain text but remove this label and gray shading in your report)	The Hiring Manager states that recruiting is only one area he is responsible for and he isn’t as responsive to HR as he could be. Therefore, he counts on the Recruiters to help manage the process and keep him informed. Current manual system causes considerable communication breakdowns and takes additional effort and time to stay on top of the hiring process.	An efficient system with all information in one place, easily accessible via a dashboard, and updated in real time could make his recruiting job easier; and he could devote time to effectively working collaboratively and proactively with HR on his staffing needs.
Communications: Explain how a hiring system could improve internal and external communications
Workflow: Explain how a hiring system could improve the MTC hiring process by providing a consistent structure for each participant to perform his/her part in the hiring process.
Relationships: Explain how implementing an enterprise hiring system could foster stronger relationships withapplicants/potential employees.

Formatting Your Assignment

Consider your audience – you are writing in the role of anMTC business analyst and your audience is MTC and your boss, the CIO. Don’t discuss MTC as if the reader has no knowledge of the organization. Use third person consistently throughout the report.In third person, the writer avoids the pronouns I, we, my, and ours. The third person is used to make the writing more objective by taking the individual, the “self,” out of the writing. This method is very helpful for effective business writing, a form in which facts, not opinion, drive the tone of the text. Writing in the third person allows the writer to come across as unbiased and thus more informed.

· In Stage 2, you are preparing the second part of a 4-stage report. Use the structure, headings, and outline format provided here for your report. Use the numbering/lettering in the assignment instructions as shown below.

II. Process Analysis

A. Hiring Process

B. Expected Improvements

· Begin with Section I, considering any feedback received, and add to it Section II.

· Write a short concise paper: Use the recommendations provided in each area for length of response. It’s important to value quality over quantity. Section II should not exceed 3 pages.

· Content areas should be double spaced; table entries should be single-spaced.

· To copy a table : Move your cursor to the table, then click on the small box that appears at the upper left corner of the table to highlight the table; right click and COPY the table; put the cursor in your paper where you want the table and right click and PASTE the table.

· Ensure that each of the tables is preceded by an introductory sentence that explains what is contained in the table, so the reader understands why the table has been included.

· Continue to use thetitle pagecreated in Stage 1 that includes: The title of report, company name, your name, Course and Section Number, and date of this submission.

· Use at least two resources with APA formatted citation and reference for this Stage 2 assignment. Use at least one external reference and one from the course content. Course content should be from the class reading content, not the assignment instructions or case study itself. For information on APA format, refer to Content>Course Resources>Writing Resources.

· Add the references required for this assignment to the Reference Page. Additional research in the next stages will be added to this as you build the report.The final document should contain all references from all stages appropriately formatted and alphabetized.

· Running headers are not required for this report.

· Compare your work to the Grading Rubric below to be sure you have met content and quality criteria.

· Submit your paper as a Word document, or a document that can be read in Word. Keep tables in Word format – do not paste in graphics.

· Your submission should include your last name first in the filename:Lastname_firstname_Stage_2

Cultural Experience Field Report #1 

Note: This assignment has been adapted to adhere to the current guidance from the CDC for social distancing because of the COVID-19 pandemic.  

For this assignment, you will choose a virtual cultural venue from the instructions below to visit online and write a short 500-800 word report about your visit.  

Purpose  The purpose of this assignment is to introduce you to the process of engaging with the cultural venues and communities. This will inform you personally of the Humanities and groups that support it. 

Skills  This assignment will help you practice the following skills that will be useful to you in your professional and personal life beyond school. 

· Identify cultural venues and inform you with deeper knowledge about the art form chosen. 

· Organize reflections about engaging with a cultural experience and community 

· Use concepts and skills learned in class to describe and interpret cultural experiences and communities 

· Use appropriate and proper grammar, organization, and academic-style formatting in order to communicate 

Knowledge  This assignment will help you become familiar with the following important content knowledge in the Humanities. 

· Available virtual cultural venues and communities 

· Methods of interpretation within the Humanities 

Instructions  For your report, choose one virtual venue from this pre-approved list that most interests you, or contact your professor for approval of your own online choice. If your choice below has both a website and a video, make sure you examine both. If you need special accommodations to complete this assignment, please inform your instructor and contact the Accessibility Accommodations office for guidance.  

ART MUSEUMS AND SCULPTURE GARDENS 

Great Museums documentaries 

· Metropolitan Museum of Art  https://www.youtube.com/watch?v=PHrmoSlfLD0 

· The National Museum of Women in the Arts  https://youtu.be/kXaln1MDGwg 

· China: East Meets West in the Metropolitan   https://greatmuseums.org/china-west-meets-east-at-the-metropolitan-museum-of-art/

· The Great Museums of Havana  https://youtu.be/X4b_9VyWyzQ 

· The DuSable Museum of African-American History:  https://youtu.be/nGB0ZsQy1LI 

· The Modern Museum of Art  https://youtu.be/0oly6d0zlZM 

Egyptian Antiquities virtual tour at the Louvre  http://musee.louvre.fr/visite-louvre/index.html?defaultView=rdc.s46.p01&lang=ENG 

Gallerie d’Appollon virtual tour at the Louvre   http://mini-site.louvre.fr/apollon/index_apollon.html 

London National Gallery Google virtual tour of Renaissance paintings  https://www.nationalgallery.org.uk/visiting/virtual-tours/google-virtual-tour 

London National Gallery 2011 Adobe Flash tour  https://www.nationalgallery.org.uk/visiting/virtual-tours/virtual-tour-2011 

New Orleans Museum of Art virtual tour  https://noma.org/visit/noma-tour/ 

The British Museum of the World virtual tour with Google  https://britishmuseum.withgoogle.com/ 

Castle of Chenonceau, Chenonceaux, France (2 parts) 

· Explore the Google Maps views  https://artsandculture.google.com/streetview/ch%C3%A2teau-de-chenonceau/bAGahgL1zrFeRw?sv_lng=1.070184489958876&sv_lat=47.32482656207214&sv_h=116.79318358059614&sv_p=0.0654921116921372&sv_pid=dgEhnn7ldWMgXTDy44vl3Q&sv_z=0.5853435883481253 

· Review the Collection of Unique Works  https://artsandculture.google.com/exhibit/chenonceau-a-collection-of-unique-works/kQJi80RByzIxJw 

The Dalí Museums (2 parts) 

· Explore the virtual tour  https://www.salvador-dali.org/en/museums/dali-theatre-museum-in-figueres/visita-virtual/ 

· Watch the video tour  https://www.youtube.com/watch?v=WSLBtmOAvd4 

Smithsonian National Quilt Collection (3 parts) 

· Explore the online collection of quilts  https://americanhistory.si.edu/collections/object-groups/national-quilt-collection 

· Watch the video on machine quilting  https://www.si.edu/object/smithsonian-national-quilt-collection-machine-quilting:yt_FPnL1i7-UgY 

· Watch the video tour  https://www.si.edu/object/smithsonian-national-quilt-collection-overview:yt__7JvsKwCWfk 

Sydney & Walda Besthoff Sculpture Garden (2 parts) 

· Explore the garden’s web site   https://noma.org/sculpture-garden/works-in-the-garden/ 

· Watch video tours:  

· Part 1: https://www.youtube.com/watch?v=uNPjnWsFYe0 

· Part 2: https://www.youtube.com/watch?v=RT-H5aNAfcM 

Smithsonian African American History and Culture Museum (2 parts) 

· Explore the Exhibitions  https://nmaahc.si.edu/explore/exhibitions 

· Watch Freedom Calling: Interactive Tour  https://www.facebook.com/NMAAHC/videos/10154508052246990/ 

Smithsonian Renwick Gallery in VR (requires download of Wonder 360 app on any device)  https://americanart.si.edu/wonder360 

The VR Museum (free, requires free STEAM account & HTC Vive, Oculus Rift, or Valve Index)  https://store.steampowered.com/app/515020/The_VR_Museum_of_Fine_Art/ 

MUSIC CONCERT (please watch full performances) 

New Orleans: A Living Museum of Music documentary  https://youtu.be/0y9bhyz0Kno 

An Evening of Classical Violin and Tabla (Kennedy Center)  https://www.youtube.com/watch?v=3FvkraRMEko 

Liberated Muse (Kennedy Center)  https://www.youtube.com/watch?v=TsHQJYMSjvc 

Brianna Thomas (Kennedy Center)  https://www.youtube.com/watch?v=yWJQUIcfoJc 

Beethoven’s 9th Symphony Chicago Symphony Orchestra  https://www.youtube.com/watch?v=rOjHhS5MtvA 

The Light is the Same: Celebrating Women Composers (Millennium Stage)   https://www.youtube.com/watch?v=rOjHhS5MtvA 

Mandy Harvey (Kennedy Center)  https://youtu.be/LbSMZVz85-s 

Angélique Kidjo,  Renée Fleming and Jason Moran (Kennedy Center)  https://youtu.be/fdeFCvtwI9I 

Gaby Moreno (Millennium Stage)  https://youtu.be/ZbpifpK1qfw 

The Gothard Sisters (Millennium Stage)  https://youtu.be/r05g-YE8I94 

Kandace Springs (Millennium Stage)  https://youtu.be/BbXScPwSlDU 

C4 Trio (Millennium Stage)  https://youtu.be/5ffGlWFBT58 

National Jazz Workshop Big Band (Millennium Stage)  https://youtu.be/GXVk5mT1Qgs 

Dakh Daughters (Millennium Stage)  https://youtu.be/r1wMUXiyibQ

Ramy Essam (Millennium Stage)  https://youtu.be/JLG0aHNXra4 

Anda Union (Millennium Stage)  https://youtu.be/y8zkF9W9JjI 

 

DANCE PERFORMANCE (please watch full performances) 

Swan Lake by Tchaikovsky  https://www.youtube.com/watch?v=9rJoB7y6Ncs 

Tinsel and Bone (Kennedy Center)  https://www.youtube.com/watch?v=rfHG_hd7z_o  Native Pride Dancers – (Millenium Stage)  https://www.youtube.com/watch?v=jpR5H9zu_4k 

S/HE by MN Dance Company  https://www.youtube.com/watch?v=qSIddQNyYVE 

Revelations by Alvin Ailey Dance Theater  https://www.youtube.com/watch?v=RrPJ4kt3a64 

Furia Flamenca (Kennedy Center)  https://www.youtube.com/watch?v=TXy-3Aferok 

Uprooted Dance (Kennedy Center)  https://www.youtube.com/watch?v=scmtyIR2Efc 

Surati: Classical Indian and Folk Dance  https://www.youtube.com/watch?v=dsJ-DBK9QA8 

Tamagawa University Dance and Taiko Group (Kennedy Center)  https://www.youtube.com/watch?v=ccZkifi3CkI 

Peruvian Music and Dance   https://www.youtube.com/watch?v=l3uGyJ3JHn0 

Washington School of Ballet Performance (Millennium Stage)  https://youtu.be/16_NAn0GOWs 

Rwandan Traditional Dance  https://youtu.be/zmy-zm1Z0b8 

Xiutia Puerto Vallarta: Mexican Folk Dance  https://youtu.be/fI5nXJeslrw 

Muntu Dance Theater of Chicago  https://youtu.be/PjL8aTOvoCY 

 

Restrictions:  The experience should be viewed during the current semester.  If this is impossible, contact the instructor to arrange for alternatives.  You may not report on a cultural experience viewed prior to this class. 

Write a report after you have explored or viewed the online resource. 

Your report should include the following information. Include photos or links that help convey the information. As always, be sure to document all sources you consult in preparing your work. This includes any learning resources from the class, or information from the websites that informed you about the particular item you explored. 

· Name and location of the museum, site, or performance event. If there is on-line information about the site or performance, be sure to include a link to it within the text of your essay in an appropriate place.  

· Type of museum, site or event. For example is it a portrait or sculpture museum, a music concert, or dance performance? If you viewed a performance, name the performer or the piece. 

· Briefly describe the general setting by talking a bit about the location (you can research the location online) and the general overall "vibe" of the place.  

· Describe at least one aspect of the experience that you found especially interesting. For example, you might write about a particular work of art, cultural artifact, song, dance section, costumes or lighting, a particular vocalist, etc. Explain what impressed or affected you, and why. Your reaction can be positive or negative, as long as you offer an explanation. 

· Identify and use at least two tools, concepts or methods that you have learned about in this class in the Learning Resources to talk about your viewing. For example, if you do a virtual museum tour, you might point out how color works in one of the paintings, or if you view to a concert, talk about how rhythm works in one of the songs. Make sure you are explicit in identifying the tools/concept/methods you are using and the specific learning resources they come from. Make sure to inform the reader about the tool/concept/method through a quote or paraphrase from the learning resource. Then, make sure to tell the reader how you interpret and/or analyze some elements of what you experience with the tools.  

· Be sure to cite the learning resources you have used in MLA format. Please see http://sites.umgc.edu/library/libhow/mla_examples.cfm 

· Reflect on the relevance--if any--of your experience to your everyday life.  How did the experience engage your feelings or emotions, if at all? What does this tell you about human culture, and/or about yourself? 

STOP: Before you hand in your assignment, ask yourself the following questions:  

1. Have I provided the name and location of the museum, site, or performance event and URL, if available, identified the type of museum, site or event, and provided a general description of the setting? 

2. Have I identified and explained an especially interesting aspect of the experience and used examples to illustrate reflections and to explain why this aspect was interesting? 

3. Have I identified and applied two tools, concepts or methods of interpretation from learning resources to concrete and specific examples from visit? 

4. Have I used examples to clearly explain the relevance of my visit to at least one of the following: 1) emotion 2) human culture 3) self-identity 4) cultural identity? 

5. Have I provided a list of resources and do all of my citations conform to MLA 8th edition guidelines? 

6. Have I proofread this assignment for grammatical, structural, and spelling errors that might impede someone from understanding what I am trying to say?  

GRADING RUBRIC:

Criteria	90-100% Far Above Standards	80-89% Above Standards	70-79% Meets Standards	60-69% Below Standards	< 60% Well Below Standards	Possible Points
Stakeholder Identification Identification of a logical stakeholder based on the case study Generally,1 point per stakeholder.	9-10 Points 10 stakeholders correctly identified as derived from the Case Study.	8.5 Points 10 stakeholders correctly identified as derived from the case study or logical assumption.	7.5 Points Minimum of 8 stakeholders correctly identified as derived from the case study or logical assumption.	6-7 Points Fewer than 8 stakeholders correctly identified as derived from the case study or logical assumptions; and/or contains significant incorrect information.	0-5 Points Content missing or extremely incomplete, did not reflect the assignment instructions, demonstrated little effort, is not supported with information from the Case Study; and/or is not original work for this class section.	10
To-Be Process Analysis Analysis describes how the system will supportand improve the hiring process Generally, 0-3 points per to-be process step. Both quantity and quality evaluated.	27-30 Points To-Be Process step improvements clearly relate to corresponding As-Is Process step and fully explain how the system will support it; demonstrates sophisticated analysis.	24-26 Points To-Be Process step improvements relate to corresponding As-Is Process step and explains how the system will support it; demonstrates effective analysis.	21-23 Points To-Be Process step improvement is provided for each As-Is Process step and an explanation is provided for each.	18-20 Points Fewer than 10 To-Be Process step improvements and/or explanations are provided; and/or contains significant incorrect information.	0-17 Points Content missing or extremely incomplete, did not reflect the assignment instructions, showed little or no originality, demonstrated little effort, is not supported with information from the Case Study; and/or is not original work for this class section.	30
Business Benefits of Improved Process Explains how each step in the process can contribute to the overall business strategy Generally, 0-2 points per improved process step. Both quantity and quality evaluated.	18-20 Points Business benefits for all 10 process steps are fully explained; demonstrates sophisticated analysis.	16-17 Points Business benefits for all 10 process steps are explained; demonstrates effective analysis.	14-15 Points Business benefits for all 10 process steps are included.	12-13 Points Business benefits for fewer than 10 process steps are provided; and/or contains significant incorrect information.	0-11 Points Content missing or extremely incomplete, did not reflect the assignment instructions, showed little or no originality, demonstrated little effort, is not supported with information from the Case Study; and/or is not original work for this class section.	20
Expected Improvements Issues from case study and improvements due to technology in areas of Communication, Workflow, and Relationships Generally, 0-7 points per area. Both quantity and quality evaluated.	18-20 Points Issues and improvements for all 3 areas are fully and correctly explained; demonstrates sophisticated analysis.	16-17 Points Issues and improvements for all 3 areas are explained; demonstrates effective analysis.	14-15 Points Issues and improvements for all 3 areas are provided.	12-13 Points Issues and improvements for fewer than 3 areas are provided; and/or contains significant incorrect information.	0-11 Points Content missing or extremely incomplete, did not reflect the assignment instructions, showed little or no originality, demonstrated little effort, is not supported with information from the Case Study; and/or is not original work for this class section.	20
Research Two or more sources--one source from within the IFSM 300 course content and one external (other than the course materials)	9-10 Points Required resources are incorporated and used effectively. Sources used are relevant and timely and contribute strongly to the analysis. References are appropriately incorporated and cited using APA style.	8.5 Points At least two sources are incorporated and are relevant and somewhat support the analysis. References are appropriately incorporated and cited using APA style.	7.5 Points Only one resource is used and properly incorporated and/or reference(s) lack correct APA style.	6.5 Points A source may be used, but is not properly incorporated or used, and/or is not effective or appropriate; and/or does not follow APA style for references and citations.	0-5 Points No course content or external research incorporated; or reference listed is not cited within the text.	10
Format Uses outline format provided; includes Title Page and Reference Page	9-10 Points Well organized and easy to read. Very few or no errors in sentence structure, grammar, and spelling; double-spaced, written in third person and presented in a professional format.	8.5 Points Effective organization; has few errors in sentence structure, grammar, and spelling; double-spaced, written in third person and presented in a professional format.	7.5 Points Some organization; may have some errors in sentence structure, grammar and spelling. Report is double spaced and written in third person.	6.5 Points Not well organized, and/or contains several grammar and/or spelling errors; and/or is not double-spaced and written in third person.	0-5 Points Extremely poorly written, has many grammar and/or spelling errors, or does not convey the information.	10
					TOTAL Points Possible	100

Stage 2: Process Analysis03/17/2020 6