part 2 due in 48 hours

combs

Stage1Assgn.docx

Home >Education homework help >part 2 due in 48 hours

Stage 1: Strategic Use of Technology

Maryland Technology Consultants (MTC)

Name

Course and Section #

February 21, 2021

Introduction

Maryland Technology Consultants (MTC) is an IT consulting firm that uses proven IT and management methodologies for achieving measurable results for the clients. Its headquarters are in Baltimore, Maryland. The firm was founded in May 2008 and has around 450 employees. It provides consulting services in business process, IT, and IT Outsourcing Consulting. The purpose of the report is to develop a solution to improve the hiring process. This will be done in four stages including strategic use of technology, process analysis, requirements, and system recommendations.

I. Strategic use of technology

A. Business Strategy

MTC's business strategy involves the provision of extraordinary recommendations and services to the customers through employing skilled consultants. It also stays abreast of the new technologies and business concepts. To provide extraordinary services, MTC has to hire highly skilled consultants. Automated hiring systems would help further the strategy because they would automatically list those who are highly skilled and qualified for the job (Jenson et al, 2019). It would take a shorter time to hire employees there would also be a guarantee that individuals being hired will be highly-skilled.

B. Competitive Advantage

MTC can use the automatic hiring system to enhance its competitive advantage. The system would enable it to recruit applicants, schedule interviews, and fill the vacant positions in one Human Resource System. An HRIS would make it easy for the human resources and recruiters to be informed of the needs or qualifications of the workers needed to fill various positions.

MTC could implement an ERP system. Enterprise Resource Planning (ERP) is a system of various software applications for the standardization or integration of business processes across various departments such as human resources, distribution, and procurement. MTC could have a centralized database to help in the hiring process. That would make it more competitive.

C. Strategic Objectives

MTC should ensure that it has developed a combination of gifted and brilliant IT consultants to meet the strategic objectives.

Strategic Goal (from case study)	Objective (clear, measurable, and time-bound)	Explanation (2-3 sentences)
Increase MTC Business Development by winning new contracts in the areas of IT Consulting	Increase the total number of contracts to win by 15 % in 5 to 7 months	Increasing the total number of contracts means that more employees have to be hired to work on various projects. A lot of time will be saved and contracts will be centralized by use of the ERP system leading to a decrease in overhead hours.
Build a cadre of consultants internationally to provide remote research and analysis support to MTC’s onsite teams in the U. S.	Increase international recruiting and hire five research analysts within the next 12 months.	The new hiring system would allow applicants from around the world to apply online, increasing the number of international applicants. It would enable the recruiters to carefully monitor the applications for these positions, identify the necessary research and analysis skills needed, and screen resumes for these key skills. Recruiters could quickly view the number of applicants and identify when additional recruiting efforts are needed to meet the objective.
Continue to increase MTC's ability to quickly provide high-quality consultants to awarded contracts to best serve the clients' needs	Use Human Resource Information System (HRIS) for hiring highly-skilled employees to various departments within the next five months.	The HRIS system can select the best employees to fill positions and complete contracts to satisfy the requirements of clients.
Increase MTC's competitive advantage in the IT consulting marketplace by increasing its reputation for having IT consultants who are highly skilled in leading-edge technologies and innovative solutions for its clients	Use technology such as GoToMeeting apps and Skype and GoToMeeting for providing virtual conferences online to current and prospective clients	GoToMeeting apps and Skype are cheaper alternatives to reaching clients that are miles away. The consultant could troubleshoot virtually leading to a reduction in costs of meals, travel, and lodging.

DECISION MAKING

The senior/executive managers, middle managers, and operational managers have to create cultures following the vision of MTC. This helps them to lead well and the company to be successful.

Role	Level as defined in IS Course Reading	Example of Possible Decision Supported by Hiring System	Example of Information the Hiring System Could Provide to Support Your Example Decision
Senior/Executive Managers (Decisions made by the CEO and the CFO at MTC supported by the hiring system.)	Strategic	Determining the number of IT consultants that should be hired whenever a contract has been won. Ensuring that qualified people are hired to fulfill the goals of the company.	The hiring system could provide information on the needs of contracts. It could allow the Senior Executives to filter the best candidates that would fill various positions.
Middle Managers (Decisions made by the Director of HR and the Manager of Recruiting supported by the hiring system.)	Managerial	Filter resumes of applicants who are most qualified for various positions and forward them to senior executives. Screen the applications to ensure that the best candidates are identified.	The hiring system could provide information on the available positions, skills, and requirements. The Recruiting Managers and HR directors can filter the applicants based on their qualifications and put job offers according to the qualifications (Masum et al, 2018).
Operational Managers (Decisions made by the line managers in the organization who are hiring for their projects supported by the hiring system.)	Operational	Routing resumes and applications to the hiring managers through interoffice mail Scheduling interviews to ensure that they are appropriate to the calendars of everyone involved.	The hiring system will allow Administrative Assistants to see the availability of everyone involved and schedule interviews properly. They will also be able to pass information to applicants and the hiring team. The applicants will be tracked automatically. The hiring process is streamlined by automatic applicant tracking (Kovach et al, 2020).

REFERENCES

Jenson, R. L., & Johnson, I. R. (2019). The enterprise resource planning system as a strategic solution. Information Strategy: The Executive's Journal, 15(4), 28-33.

Kovach, K. A., & Cathcart Jr, C. E. (2020). Human resource information systems (HRIS): Providing business with rapid data access, information exchange, and strategic advantage. Public personnel management, 28(2), 275-282.

Masum, A. K. M., Beh, L. S., Azad, M. A. K., & Hoque, K. (2018). Intelligent human resource information system (i-HRIS): a holistic decision support framework for HR excellence. Int. Arab J. Inf. Technol., 15(1), 121-130.