Stage 2 Assignment

UMUC

IFSM 300

January 26, 2019

Introduction and Section 1: Strategic use of technology

Maryland Technology Consulting Organization is growing and thus there is the need to have more employees being recruited. The problem is that the recruiting personnel are overworked because he has to ensure that the applicants who are employed are qualified. To determine if an applicant is qualified, it takes a lot of time hence it will not be possible to employ the total number of employees needed on time. To meet the expectations by employing the number of employees recommended within a short time, then an IT system should be used because it takes short time for the system to identify those who are qualified hence enabling the company to employ many employees within a short time.

Maryland technology Consulting is an organization which offers a wide range of services to the clients which range from disaster recovery services, software installation services, planning and tracking, virus detection among others. The company wants to have an improved system in tracking and hiring the applicants. The organization, therefore, will have to put in place a way which it will ease this process by using the technology. The technology will be used in a way that the applicants can be tracked and hired easily by using the technology. Since the company wants additional employees within a short time, the technology will help during the process of hiring because it will fasten the process of tracking and hiring the applicants. The recruiting personnel have been busy since the company needs more employees and thus keeping up with the demand is not easy. The only way in which the company will keep up with the need to have more employees within a short time and identifying qualified employees since a consulting company needs qualified employees is by embracing technology.

1. Strategic use of technology

A. Organizational strategy

Currently, the company is using the hiring personnel to hire employees. The hiring personnel is doing a lot of work by trying to identify those qualified and experienced applicants because the company is a consultant company thus the need to have qualified employees who will deliver effectively. The rate in which the employees are employed is slow and to solve this problem, the technology has to be used to carry out the employment process. When the technology is used, it means that more employees will be employed within a short time hence ensuring that the case of shortage of the employees will b curbed. When using the technology, the qualifications needed are indicated and when the applicants send their applications, the technology system used will take a short time to identify those who are qualified.

B. Competitive advantage

Using technology has a competitive advantage because more employees will be employed within a short time. When the company has enough employees who are qualified, the delivery of the services will be effective and thus leading to the customers being satisfied with the services of the company. This will help the company to retain the customers and also more customers are attracted to seek services from the company. It is important to satisfy the clients because when they are not satisfied, then they will seek services from other companies offering the same services. The technology, therefore, helps the company to identify qualified employees within a short time thus preventing instances whereby the cents are not getting quality services as a result of a shortage of employees in the company.

C. Strategic objectives

When implementing a technology there are objectives which are put in place and has to be achieved. For this company, the objectives which were put in place are:

· To increase the MTC business development by winning new contracts in the areas of IT consulting.

· To build a cadre of consultants internationally by providing remote research and analysis support.

· Increasing the ability of MTC by providing high-quality consultants t serve the needs of the clients.

· Increase MTC competitive advantage by having highly skilled consultants.

When all these have been achieved, then it indicates that the company has succeeded in implementing the use of technology when recruiting more employees. But when some of them has not been achieved, then it means that the company needs to identify areas which failed the project and then implement is done again (Howard & Hargiss, 2017).

The table below shows the strategic goal of implementation of the technology in the company when recruiting more employees.

D. Decision making

When making decisions in the organization, there are factors which are put into consideration hence helping one to make decisions which will make the company achieve its objectives. Enough information should be gathered on the matters which need decisions to be made. This is because, when one has sufficient information, then he or she is likely to make decisions which will help the company to achieve its goals. For MTC therefore, before implementing the technology which will be used during the recruiting process, importance should be known so that when it is being implemented, the importance is well known.

The decision made to hire an individual is made after reviewing the qualification of the applicant. If the applicant meets all the requirements, then he or she is employed. With the use of the technology, then it will be easy to determine the qualification of the applicant since the technology device containing all the requirements will take a short time to identify if the person is qualified.

The reason why qualified employees are considered is because they will help the company to achieve its goals of expanding through winning more contracts. To win more contracts, then the company needs to have qualified and skilled employees who will be attending to the employees. When all the employees are qualified, the company will be delivering quality services to the various companies seeking for the services.

Apart from the qualifications of an applicant, the experience is also important because if a person has experience on how the clients are handled, then the person will be suitable to work in the company since he or she will be utilizing the experience they have to deliver quality services. The quality services are what will make the clients continue seeking services from the organization and also to win more clients. The recruiting, therefore, should consider qualifications and in addition, the experience of an individual should also be considered (Salles, 2015).

The table below shows the role of the applicants and their qualifications as supported by the Hiring System.

In conclusion, the MTC will have to embrace the technology during recruitment process whereby the technology device will enable the recruiting personnel to identify qualified applicants within a short time. By embracing the technology, it will ensure that all the applicants who are employed are qualified and also it will help in reducing cases of employee shortage since more employees will be employed within a short time. The technology will help the company to achieve its goals of having more clients since when a company has qualified employees, and then the services rendered are of high quality thus attracting more clients. When more clients are attracted to the organization, then it means that the company has expanded which is one of the objectives of MTC. It is not possible for this company to achieve its goal without applying technology during the recruitment process because the process is slow and hence the company will always have a shortage of employees. Shortage of employees affects the performance of the organization since the available are overworked leading to the poor quality services rendered. The only way in which the company will, therefore, ensure that the company has qualified and skilled employees are to utilize technology during the recruitment process.

References

Howard, C., & Hargiss, K. (2017). Strategic Information Systems and Technologies in Modern Organizations. Hershey, PA: IGI Global.

Rao, C. B. (2016). Technology and Competitive Strategy: Perspectives for Innovators, Differentiators and Followers. Notion Press.

Salles, M. (2015). Decision-Making and the Information System. John Wiley & Sons.

World Trade Organization Wto. (2014). Wto Trade Policy Review: Peru 2013. World Trade Organization.