Research Paper
trvghtstarserviges
Stage1.docx1
Chesapeake IT Consultants 2
Chesapeake IT Consultants (CIC)
It is difficult to assign a grade to this paper by sections as they do not resemble the instructions nor the Rubric used to assign points. Attached is an Excel comparison spreadsheet in which I’ve entered your headings for the sections in the third column and have the rubric titles, which come from the Assignment Stage 1 file. Notice the difference.
I’ve assigned a score of the 60 points for the first stage at this point. I encourage you to redo this paper and pay much more attention to the instructions given for stage 1. They will tell you how to more easily format (with cut and paste functions) and produce a professional document. There are three more stages upon which to build this.
Pay particular attention to the Rubric contents, its labels and how the accuracy and details affect points in the grade.
Additional advice is given herein to improve content.
Introduction
CIC was established in 2004 and has been in business since then. The company has been working through the years by adopting a strategy of adopting new business concepts and technology to give customers the best business solutions. Adopting best practices in tis operations has been a key part in the success of the company. The company’s operations involves bringing IT consultants to the client and offering the services that they require. The industry however is ever growing amidst new technologies and heightened competition. CIC therefore has had to struggle to get new clients as well as maintain their old ones. Quality staff is one of the things that differentiates CIC from the rest. They bring in a lot of experience and knowledge enabling them to serve the customers better.
This section (above is not directly addressing it’s purpose.) What is the purpose of this report? What is it going to provide? How will you improve things, what are your steps? (read the requirements for this paragraph).
Strategic Use of Technology (MISSING)
Structure of the Organization
The strategy of the company involves provision of excellent services to the clients by incorporating new technologies and concepts. Introducing a new hiring system will support this strategy by the company because highly skilled consultants are key in driving their vision. The new hiring system will enable the company to source for the best consultants and with the highest credentials. Adopting a new hiring system will also eliminate the time that’s wasted before the consultant comes on board. The company is anticipating some big clients and a new team will be able to eliminate any errors that might occur in service delivery.
Decision Making ? Where is this table? Belongs here, using the format from the Stage Assignment. In the insturctions you will find how to copy and paste it here. Apply this to the Table below as well.
Technology and the People
An information system is comprised of three components; people, technology and process. It is essential to identify the stakeholders in the new hiring system and the way it will enhance their performance in line with objectives of the company.
|
People |
Role |
Objectives |
Areas of Improvement |
|
CEO - Alvis Morris |
Responsible for general success of the company. |
To ensure that there is effective customer satisfaction and maintain competitiveness in the market. |
Increase in number of qualified staff, reduction of cost of hiring and time wasted. There is also reduction of errors in service delivery. |
|
CFO - Marianne Cho |
Ensuring that CIC is making profits and managing finances in a way that maximizes standards. |
To maximize profits to ensure continuity of the company. Reduction of operating costs and general efficiency in service delivery. |
A new system will ensure the right people are in the right place thus maximizing profits. Quality ensures increased bargaining power with clients. |
|
CIO - Fadil Abadi |
Ensuring that systems being established support the goals of the enterprise. |
Ensure that new systems are compatible with existing systems. Also ensure the security and integrity of company and client data. |
The job will be easier and it is simpler to see if new system maintains set requirements. Customers will be sure of security, reliability and credibility of CIC. |
|
Director of Human Resources - William Bradley |
Hiring, promotion and firing. |
Meeting challenges of getting the right people to meet the demand of skilled staff that will finish work on time with little strain. |
A user friendly system that will ensure right tools are available for hiring of the best candidate. |
|
Hiring Manager |
Supervising the entire hiring procedure. |
Getting a central place for scheduling, tracking and interviewing candidates. |
Managing multiple candidates on one database. |
Using the wrong table or not correctly copy and pasting it, gives you ugly tables to manage.
Processes (this isn’t a primary topic)
The hiring process can be stressful to the company as well as the candidates. The following is the hiring process proposed to make things more efficient.
|
Hiring Process
|
Present Process |
Improved Process |
Benefits to the Organization. |
|
Receiving applications |
On paper |
Online application, and? |
Reduced paperwork, saving on time and cost, easy storage of data.
|
|
Relating applications to open positions. |
Screening papers, scanning or typing into system. |
Automated system that matches skill sets to qualifications of candidates. |
Easier selection and reduction of workload. It also ensures that the process is faster and cheaper.
|
|
Screening Resumes
|
Manually reading available positions and matching to resumes. |
Automatically matches resumes to organization criteria.
|
Creation of data bases and the ability to filter as per need. |
|
Scheduling Interviews
|
Phone calls, by mail or onsite interviews.
|
E-scheduling with a system for tracking progress together with reminders.
|
Reduction of confusion in interviews and cutting or running costs.
|
To support the hiring process in the company, the organization needs to gather data, process and store it in a manner that it will be used in promoting the performance of the organization.
Information Requirements
Name of the candidate
Email of the contact
Availability
Address
Educational qualifications
Resumes
Preferred rates by candidates
Name of the hiring manager
Above Should be formatted in a table. Treat this list of data more like a list of critical data. What other information, not typically available, stored or tracked with a manual system, will now be common with the new, automated, deeper database, say, like Previous work at key companies (competitors, clients, etc.), certifications, business critical certifications.
Expand your thinking over the course, to include key data, not collected before, but now critical to providing a Strategic Advantage in the marketplace for CIC. Become better schooled in “selling” Strategic Advantage!.
Great job! Otherwise. Words highlight in yellow indicate either odd sentence structure or the need for a better word or phrase.
References
Daute, O., & Conrad, S. (2010). Supporting Complex Business Information Systems. Business Information Systems, 171-182. Doi: 10.1007/978-3-642-12814-1_15
Beynon-Davies, P. (2013). Introduction: the domain of business information systems. Business Information Systems, 1-31. Doi: 10.1007/978-1-137-30777-4_1
