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Staff Training Session Scoring Guide

CRITERIA NON-PERFORMANCE BASIC PROFICIENT DISTINGUISHED

Describe the purpose and use of a new or upgraded telehealth technology.

Does not describe the purpose and use of a new or upgraded telehealth technology.

Attempts to describe the purpose and use of a new or upgraded telehealth technology, but omits relevant information about the intended users, settings, or safe and effective application.

Describes the purpose and use of a new or upgraded telehealth technology.

Describes the purpose and use of a new or upgraded telehealth technology, and mentions the downsides or limitations of the technology.

Explain the potential risks and benefits of a new or upgraded telehealth technology.

Does not explain the potential risks and benefits of a new or upgraded telehealth technology.

Attempts to explain the potential risks and benefits of a new or upgraded telehealth technology, but omits relevant information about risks or contributions to quality and safety.

Explains the potential risks and benefits of a new or upgraded telehealth technology.

Explains the potential risks and benefits of a new or upgraded telehealth technology, and explains reasons that some organizations choose to not use this technology.

Identify the requirements for successful deployment of a new or upgraded telehealth technology, including appropriate training for providers, patients, and the patients' families.

Does not identify the requirements for successful deployment of a new or upgraded telehealth technology.

Attempts to identify requirements for successful deployment of a new or upgraded telehealth technology, but omits relevant details about key factors, staff roles, or training requirements or strategies.

Identifies the requirements for successful deployment of a new or upgraded telehealth technology, including appropriate training for providers, patients, and the patients' families.

Identifies the requirements for successful deployment of a new or upgraded telehealth technology, including appropriate training for providers, patients, and the patients' families, and identifies knowledge gaps, unknowns, missing information, unanswered questions, or areas of uncertainty.

Address patient confidentiality and privacy safeguards associated with a new or upgraded telehealth technology.

Does not address patient confidentiality and privacy safeguards associated with a new or upgraded telehealth technology.

Attempts to address patient confidentiality and privacy safeguards, but omits some relevant risks, necessary safeguards, or new questions raised by a new or upgraded telehealth technology.

Addresses patient confidentiality and privacy safeguards associated with a new or upgraded telehealth technology.

Addresses patient confidentiality and privacy safeguards associated with a new or upgraded telehealth technology, and identifies assumptions on which those safeguards are based.

Explain how an organization will assess the effectiveness of a new or upgraded telehealth technology.

Does not explain how an organization will assess the effectiveness of a new or upgraded telehealth technology.

Attempts to explain how the organization will assess the effectiveness of a new or upgraded telehealth technology, but fails to outline expected results, or omits outcome measures.

Explains how an organization will assess the effectiveness of a new or upgraded telehealth technology.

Explains how the organization will assess the effectiveness of a new or upgraded telehealth technology, and identifies criteria that could be used to evaluate that effectiveness.

Describe the type of ongoing training and technical support

Does not describe the type of ongoing training and technical support

Attempts to describe the type of ongoing training and technical support that will be

Describes the type of ongoing training and technical support that will be

Describes the type of ongoing training and technical support that will be available to the nursing

CRITERIA NON-PERFORMANCE BASIC PROFICIENT DISTINGUISHED that will be available to a nursing staff.

that will be available to a nursing staff.

available to the nursing staff, but omits significant details.

available to a nursing staff.

staff, and identifies knowledge gaps, unknowns, missing information, unanswered questions, or areas of uncertainty.

Support assertions and conclusions with relevant and credible evidence.

Does not support assertions and conclusions with relevant and credible evidence.

Provides sources that lack relevance or credibility, or the evidence is not persuasive or explicitly supportive of assertions or conclusions.

Supports assertions and conclusions with relevant and credible evidence.

Supports assertions and conclusions with relevant, credible, and convincing evidence. Skillfully combines error-free source citations with a perceptive and coherent synthesis of the evidence.

Develop slides that augment a multimedia presentation.

Does not develop slides that augment a multimedia presentation.

Develops slides that add minimal value to a presentation, exhibit poor or inconsistent design, are hard to read, or include distracting slide transitions, animations, or decorative graphics.

Develops slides that augment a multimedia presentation.

Develops error-free slides that augment a multimedia presentation. The slides effectively support and enhance the presenter’s main points and arguments, are appropriate for the audience, and adhere to visual design best practices.

Communicate effectively with staff to support the implementation and use of a new or upgraded telehealth technology.

Does not communicate effectively with staff to support the implementation and use of a new or upgraded telehealth technology.

Communicates ineffectively with staff, via a multimedia presentation that lacks clear purpose, coherence, or focus, or relies primarily on slide content (reads from the slides) to communicate important information or explain key concepts.

Communicates effectively with staff to support the implementation and use of a new or upgraded telehealth technology.

Communicates effectively with staff to support the implementation and use of a new or upgraded telehealth technology. Delivers a professional, well-organized, and engaging multimedia presentation that stands on its own, but is well supported by visual aids. Style, content, and duration are well suited to the audience and purpose of the presentation.