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2. I feel I have a lot of choice in how I do my job
9.. Staff input is usually ignored when making
decisions about the program
17. I don’t think that my supervisors know my strengths
25. There are meetings where we can discuss our
work and work together to develop solutions for problematic situations
44. I am supported in learning new things that will
make me better at my job
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TOTALS:
AVERAGE:
C: SELF CARE
3.Staff here are encouraged to take care of themselves
10. Showing your dedication by putting in a lot of
overtime is a good way to get appreciated in this program
18. We have procedures for maintaining safety
when a place or client makes one of us feel unsafe
27. We do not have time to talk about the impact
the work has on us
34. When I am working, there is no place I can go
where I can relax and de‐stress
49. I know that my supervisor would support me in leaving a situation that felt unsafe to me
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TOTALS:
AVERAGE:
D: STAFF KNOWLEDGE AND COMPETENCE
4. I believe I understand the impact of trauma on
the people I work with
11. I understand the negative impact the work can
have on me and what helps prevent that
14. I do not have the skills to help clients calm
down when they are agitated
19. I do not feel comfortable having conversations
with clients about how trauma may be affecting them
28. I am comfortable helping clients identify the
kinds of things that upset them
38. I do not know how to help clients identify
things that might help them calm down
51. I am comfortable having conversations with clients about the pros and cons of different ways of coping with upsetting situations
54. I do not feel comfortable having conversations
with clients about ways they might make their current situation safer
----------------------------------------------------------------------------TOTALS:
AVERAGE:
E: STAFF ATTITDUES
5. I think many of our clients are so damaged that
they have no chance of creating satisfying lives for themselves
12. I do not think that everyone can recover from a
substance use disorder
20. I can identify the strengths of each of my
Clients
22. I believe that educating clients about trauma,
substance use, mental illness and how they are connected to homelessness is an important part of my job
29. My co‐workers often say disrespectful things
about clients
31. I believe that giving out information is an
important part of my job
46. I do not believe that encouraging change is part
of my job
57. I believe that many problematic behaviors
were developed as strategies for coping with difficult experiences
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TOTALS:
AVERAGE:
F: TRAUMA INFORMED PRACTICE
6. I often point out or remind clients of their
accomplishments and strengths
13. I try to avoid arguing with my clients
21. I don’t often ask clients if they feel safe
23. I often find myself lecturing my clients
30. I believe that I know what is best for my clients
more than they do
32. I often tell clients what they should do
33. I know what kinds of things “push my buttons”
and I am alert to the impact that might have on my response to a client
35. I pay attention to my own triggers and use my
own calming strategies
39. I rarely feel angry, impatient or disappointed in
a client
41. I help clients with the things that I think are
most important
42. I try to help clients evaluate the safety of
different choices
45. I rarely find opportunities to help clients
connect choices to outcomes
52. I often give clients “pep talks” so they will be
motivated to change
55. I try to help clients find calming strategies that
work for them
58. I almost never find opportunities to talk to
clients about their triggers
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TOTALS:
AVERAGE:
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mewlady
StaffPracticesurveyDataAnalysisTool.docx
