| Calls Closed During March |
| CallID | Customer ID | RepID | CallTypeID | Call Type Name | Rate | Hours Logged | Opened Date | Closed Date | Days Open | Amount Billed |
| 049 | PC041 | 4 | 3 | Network Troubleshooting | 40 | 12.5 | 3/3/21 | 3/13/21 |
| 064 | PC041 | 1 | 4 | Network Installation | 45 | 2.5 | 3/13/21 | 3/17/21 |
| 048 | PC041 | 1 | 6 | Security Camera Maintenance | 35 | 1.25 | 3/3/21 | 3/10/21 |
| 045 | PC041 | 7 | 7 | Virus Detection | 35 | 2.5 | 2/27/21 | 3/4/21 |
| 047 | PC048 | 2 | 1 | Hardware Support | 35 | 4.5 | 3/2/21 | 3/6/21 |
| 056 | PC028 | 5 | 3 | Network Troubleshooting | 40 | 9.75 | 3/6/21 | 3/13/21 |
| 055 | PC038 | 2 | 5 | Training | 55 | 9.25 | 3/6/21 | 3/8/21 |
| 061 | PC038 | 2 | 8 | Disaster Recovery | 65 | 6.25 | 3/8/21 | 3/14/21 |
| 060 | PC044 | 3 | 5 | Training | 55 | 2.25 | 3/8/21 | 3/11/21 |
| 068 | PC044 | 1 | 5 | Training | 55 | 1.5 | 3/19/21 | 3/21/21 |
| 063 | PC044 | 3 | 9 | VoIP Service | 50 | 1.5 | 3/12/21 | 3/15/21 |
| 069 | PC044 | 6 | 10 | Other | 40 | 5.25 | 3/22/21 | 3/31/21 |
| 054 | PC040 | 4 | 3 | Network Troubleshooting | 40 | 10.25 | 3/5/21 | 3/13/21 |
| 050 | PC035 | 6 | 7 | Virus Detection | 35 | 12 | 3/4/21 | 3/12/21 |
| 039 | PC035 | 1 | 10 | Other | 40 | 6.75 | 2/21/21 | 3/3/21 |
| 065 | PC017 | 7 | 2 | Software Support | 30 | 10.75 | 3/13/21 | 3/21/21 |
| 053 | PC017 | 4 | 4 | Network Installation | 45 | 9.5 | 3/5/21 | 3/13/21 |
| 046 | PC012 | 2 | 5 | Training | 55 | 10 | 2/28/21 | 3/5/21 |
| 044 | PC031 | 6 | 7 | Virus Detection | 35 | 12.5 | 2/25/21 | 3/1/21 |
| 051 | PC029 | 6 | 7 | Virus Detection | 35 | 8 | 3/4/21 | 3/12/21 |
| 058 | PC004 | 3 | 1 | Hardware Support | 35 | 1.75 | 3/8/21 | 3/10/21 |
| 067 | PC007 | 3 | 1 | Hardware Support | 35 | 7.25 | 3/17/21 | 3/19/21 |
| 073 | PC007 | 4 | 8 | Disaster Recovery | 65 | 5 | 3/26/21 | 3/31/21 |
| 052 | PC001 | 7 | 2 | Software Support | 30 | 1.25 | 3/4/21 | 3/9/21 |
| 038 | PC001 | 3 | 10 | Other | 40 | 3.75 | 2/19/21 | 3/2/21 |
| 057 | PC018 | 6 | 1 | Hardware Support | 35 | 2 | 3/7/21 | 3/10/21 |
| 059 | PC018 | 7 | 3 | Network Troubleshooting | 40 | 6.25 | 3/8/21 | 3/17/21 |
| 040 | PC027 | 7 | 5 | Training | 55 | 10.75 | 2/22/21 | 3/3/21 |
| 066 | PC027 | 7 | 6 | Security Camera Maintenance | 35 | 6 | 3/14/21 | 3/24/21 |
| 041 | PC027 | 5 | 8 | Disaster Recovery | 65 | 5 | 2/23/21 | 3/6/21 |
| 077 | PC027 | 3 | 8 | Disaster Recovery | 65 | 5 | 3/29/21 | 3/31/21 |
| 062 | PC052 | 5 | 7 | Virus Detection | 35 | 10.75 | 3/12/21 | 3/14/21 |
danevia
SpreadsheetChapter1bethell_e01r1NCCTS.xlsx
