Sport Facilities VIII

BSM 4001, Sport Facilities 1

Course Learning Outcomes for Unit VIII Upon completion of this unit, students should be able to:

1. Recognize the basic principles related to sport facility planning and management. 3. Discuss emergency management policies and guidelines created to address public access risks. 4. Analyze standards used to educate professional staff, independent contractors, and the public

using sport facilities.

Reading Assignment Chapter 14: Implementing a Security Plan Human Kinetics. (n.d.) Chapter 14 [Video file]. Retrieved from

http://videos.humankinetics.com/services/player/bcpid4169931217001?bckey=AQ~~,AAAA0gHQG- E~,UzAFL1pLzn6hSGv0NDkRIdu-QVCjar9K

Click here to access the transcript for Video 14.1. Chapter 15: Facility Preparation and Event Management Human Kinetics. (n.d.) Chapter 15 [Video file]. Retrieved from

http://videos.humankinetics.com/services/player/bcpid4169931218001?bckey=AQ~~,AAAA0gHQG- E~,UzAFL1pLzn4zzpgMaRBuVTcRjexVWdzF

Click here to access the transcript for Video 15.1. Click here to access the transcript for Video 15.2.

Unit Lesson The final unit of this course examines the security aspect of facilities management. In addition, the areas of facility preparation and event management are considered. When you think of the overall success of any sport facility, you must look closely at safety. There will always be a probability of potential safety issues, and controlling these dangers is of utmost importance to the sport facility manager. By doing your part to be prepared and by taking proper precautions, you can help keep fans safe at a sport event. The concept of security, especially securing sport venues against man-made threats, such as terrorism, has been thrust into the spotlight due to the tragic events that took place on 9/11/2001 and the Boston Marathon Bombing. The unit begins with Chapter 14 in your textbook, which examines the importance of having a security plan and provides suggestions for both novice and experienced facility managers for implementing such a plan. No one wants to go to an event or a facility if there is the threat of a terrorist attack or even the risk of serious injury. Patrons and employees are constantly exposed to many potential safety concerns and risks. Facility management can control the extent to which such risks may become hazards. When you think of the dangerous situations associated with facilities, one that has become a major issue recently is that of crowd surging, especially after a big win. This has been a major issue for many years, in and out of sport. Some incidents have occurred in the world of college football. One such instance occurred in 1993 at Camp Randall Stadium at the University of Wisconsin. Known as the “Camp Randall Crush,” 15 people were crushed after an upset victory over Michigan. A more recent event took place at Oklahoma State University, where an incident occurred after the Oklahoma State upset win over Oklahoma. An article is found in the suggested reading that offers more on these incidents.

UNIT VIII STUDY GUIDE

Implementing a Security Plan and Facility Preparation and Event Management

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To avoid a crowd surge that could injure fans, facility management can take specific steps, such as redesigning seating arrangements and using more security personnel (Fried, 2015). Through appropriate safety planning, facility managers can make most facilities reasonably safe and able to survive most serious incidents. When it comes to the risk management side, it is important to educate your staff about the potential dangers associated with the facility. Education about slips, trips, and falls, as well as how to handle possible intoxicated guests can be the proactive way of starting your risk management protocol. One of the growing career fields in sport management is in the area of sport security. In fact, one of the top academic programs in the country for this career is housed at the University of Southern Mississippi in Hattiesburg, Mississippi. A website for the University of Southern Mississippi (USM) National Center for Spectator Sports Safety and Security Management (NCS4) is also found in the suggested reading. This organization builds capabilities among multi-agencies responsible for sports event security management through research, education, and outreach efforts. Research conducted at the NCS4 helps identify gaps in the education and training of key personnel responsible for sport security operations, and highlights the need for new, innovative programs to ensure that sport security professionals are equipped with the knowledge, skills, and abilities they need to organize and protect major sporting events. It is definitely worth a look, especially for those students with existing background in law enforcement or military security (National Center for Spectator Sports Safety and Security, n.d.). Chapter 15 in the textbook examines how to prepare a facility to host an event. The first step is bidding for or contracting to host an event. While pursuing a bid, a facility needs to garner all the appropriate personnel, resources, and strategies to win the bid (Fried, 2015). Events are essential for the success of any sport venue. Securing an event for your venue can be extremely competitive. Because it is a competitive market, smaller facilities have to compete with large facilities that boast existing leaseholders and offer a solid status with many in the industry. Smaller facilities must be creative in order to compete. They also have to be more efficient to respond to the numerous bid packets by developing a template that saves them time. Once the event is secured, all of the specifics of the event must be confirmed. Management needs to examine every detail, and having appropriate checklists can help a manager determine whether the facility is ready to host an event. These details include recruiting the proper personnel, coordinating the finances, appraising any legal concerns, implementing a risk management plan, purchasing insurance, implementing a comprehensive marketing plan, and planning appropriate security (Fried, 2015). As in other aspects of sport management, it is all about critically evaluating every aspect of the operation, which can be time-intensive. Lastly, the sport facility manager must leverage the success of their latest event. The facility manager should spend a significant amount of time analyzing future marketing opportunities based on the success of the event and patrons’ experience. Conducting a survey can provide data that can help the manager make necessary changes for the facility. This can lead to more of a focus on the facility to see if the facility performs as it should. This form should be as concise as possible, using open-ended questions. This review includes not only the facility structure but also specific elements, such as ticket operations, transportation, and concessions (Fried, 2015). Use of the previous year’s results or other documentation can provide a metric that can offer year-to-year figures. Lastly, asking about the highlights can help you not only evaluate the event but also evaluate yourself as a leader of the facility. The bottom line is that those who plan to hold an event must learn from their experiences to make it better for the future. Prior to completing the reading assignments for the Unit, please watch this video from Columbia Southern University faculty member, Dr. Tim Rice. The video addresses the assignments and provides additional information pertinent to the unit Click here to watch the Unit VIII video, or you may navigate to: Rice, T. (2015, Oct. 22) Unit VIII Sport Facilities Overview [Video file]. Retrieved from

https://www.youtube.com/watch?v=2G0kJgEBOVA To turn on closed captioning in the video, click the captions icon at the bottom of the video. Click here to access a transcript of the Unit VIII video.

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References Fried, G. (2015). Managing sports facilities (3rd ed.). Champaign, IL: Human Kinetics. National Center for Spectator Sports Safety and Security. (n.d.) Retrieved from https://www.ncs4.com/

Suggested Reading Cynthia Gomez offers some background on some recent crowd control issues in U.S. collegiate sports stadiums and discusses how crowd control planning ensures safe sporting events. Gomez, C. (2012). Campus security report: Offering strategies and guidance to campus security officials.

Retrieved from http://www.campussecurityreport.com/m-article-detail/proactive-crowd-control- planning-ensures-safe-sporting-events.aspx

The National Center for Spectator Sports Safety and Security (NCS4) supports the advancement of sport safety and security through training, professional development, academic programs and research. NCS4 collaborates with professional leagues, open access events, intercollegiate and interscholastic athletics, along with professional associations, private sector firms, and government agencies. It is a critical resource for sport venue managers, event managers, first responders, and other key stakeholders. Review the website below to learn more about this center. National Center for Spectator Sports Safety and Security. (n.d.) Retrieved from https://www.ncs4.com/