Business Plan Outline

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SOUTHWESTAIRLINES.docx

SOUTHWEST AIRLINES - HawaiiCLASS

Notes

Executive Summary

 

Current Marketing Situation

SWA has connecting flights to Hawaii that are served from Dallas and other major cities.  The flight to Hawaii is like most others, crowded and at capacity. 

Market Description

Price sensitive

Product Review

 

Competitive Review

United, Delta, and American are the major  domestic  competitors

Distribution Review

 

SWOT

 

     Strengths

 

     Weaknesses

 

     Opportunities

 

     Threats

 

Objectives and Issues

Develop a first class flight at a lower cost.

Marketing Strategy

 

Positioning

 

Product Strategy

Reduce number of seats in the plane for comfort and atmosphere

Pricing Strategy

Not the most expensive and not the cheapest

Distribution Strategy

Offer prime flights to frequent SWA customers

Communications Strategy

Frequent flyer emails, terminal displays, in flight marketing and corrependence

Marketing Research

Internal data and competition data

Marketing Organization

 

Action Programs Metrics

 

     1st Quarter/Year

Offer flights to preferred customers

     2nd Quarter/Year

Measure sales data

     3rd Quarter/Year

Expand offering to full market

     4th Quarter/Year

Increase number of flights to Hawaii

Pro Forma Budgets/Financials

 

Additional Controls

 

 

For this assignment complete a similar chart and then write an Executive Summary of the idea.  You will video your presentation of the Executive Summary in the final assignment.