SOCW WK 3 Blog
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SOCW6530APPTagencyandclient.pptxSOCW 6530 Agency
Student’s Name
Department, Institutional Affiliation
Course Title
Tutor’s Name
Date
Agency
The field of education was at Sound Options in Tacoma Washington.
Mission: to offer home care and care management services
This services are provided with dignity and kindness throughout Olympia.
The professionals offers an ongoing care
This helps in supporting the needs of the clients
The clients are also kept safe
Valuable services provided to prevent isolation and health issues.
Sound Option offer training to their daily caregivers
The field of education was at Sound Options in Tacoma Washington. The mission of this organization is to offer home care and the care management services with dignity and kindness throughout Olympia. The professionals at the organization provide continued care to help in supporting the needs of the clients while keep them safe. The valuable services are provided to prevent isolation and health issues. The organization also offer training to their daily caregivers through teleconference and virtual care visits.
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Services offered
The organization offers professional geriatric care management (PCGM).
PCGM are health and human services professionals
They specialize in care management
The services offered include nursing, gerontology, social work, or psychology.
There is license counseling
This gives the clients a sense of hope, freedom from suffering, and greater control.
The organization have team specializing on aging, stress in the family, and anxiety.
Advanced home care provide safer, cost effective, and improved healthcare outcomes.
The organization offers professional geriatric care management (PCGM). These are the health and human services professionals specializing in a field related to the care management for example nursing, gerontology, social work, or psychology. There is license counseling that helps in giving the clients a sense of hope, freedom from suffering, and greater control. The organization is having a team that specializes on issues related to aging, stress in the family, and anxiety. There is also advanced home care where there is provision of safer, cost effective, and improved healthcare outcomes.
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The characteristics of the population served
Elderly individuals.
The aging population are supported with home-based care
Psychologically affected individuals
There is counseling program
Counseling and psychotherapy services offered.
It gives the population a sense of hope and freedom from suffering.
The families also benefits from the services offer by the institution
It supports families dealing with anxiety and stress.
The services offered are in whole family in group or individual session.
The population being served consists of the elderly individuals. Individuals who are psychologically affected also get the services offered by this institution. The institution has counseling program whereby counseling and psychotherapy is offered. This is important in giving the population a sense of hope and freedom from suffering. The families are also supported in dealing with anxiety and stress. The institution has whole family in group or individual session. The institution also supports home-based care to the aging population
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Case Study
A 79-year-old American Hispanic male patient present to the facility with the complaint of being moody al the time.
Complaints of having lost hope in life and is always feeling worthless.
He claims to be the cause of death to his 13-year-old grandson who drown in the river.
He became more irritable and it was hard to help him sit down as he kept on blaming himself for the unfortunate events in his family.
The communication with the patient was somehow complicated since he could not speak English clearly since most of the time he explained his situation in an Hispanic language.
A translator was called but the patient remain quite since he felt uncomfortable when another healthcare provider was introduced and only trusted me.
A 79-year-old American Hispanic male patient present to the facility with the complaint of being moody al the time. He complain of having lost hope in life and is always feeling worthless. He claims to be the cause of death to his 13-year-old grandson who drown in the river. The patient became more irritable and it was hard to help him sit down as he kept on blaming himself for the unfortunate events in his family. The communication with the patient was some how complicated since he could not speak English clearly since most of the time he explained his situation in an Hispanic language. A translator was called but the patient remain quite since he felt uncomfortable when another healthcare provider was introduced and only trusted me.
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Whether the interaction with the clients demonstrated social work practice skills.
Communication: communicated to the patient when he first presented himself
He was informed about the help he would receive.
Empathy: he was helped to sit down while he became uncontrollable.
Critical thinking: was demonstrated when the role of cultural competency was demonstrated by calling the translator to help in understanding the patient’s language.
Active listening: allowed the patient to share his story and how the problem began.
Patience: patient was helped and allowed to cool down when he became disturbance.
One of the social work skill that was demonstrated during the interaction was the communication. The role of communication was valued since the patient was communicated to when he first presented himself and was informed that he would be helped with his condition. An empathy was shown to the patient and this was demonstrated by seeking further help from the translator to help in understanding what was being communicated by the patient. He was helped to sit down while he became uncontrollable. The critical thinking was demonstrated when the aspect or the role of cultural competency was demonstrated by calling the translator to help in understanding the language. Active listening was demonstrated by allowing the patient to share his story and how the problem began. Patience was also demonstrated when the patient became disturbance. He was given time to cool down before continuing with the assessment.
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The potential social work skills not demonstrated in the agency
Cultural competency. it was hard to understand the language being spoken by the client.
The translator was called to help in translating the patient’s language.
Value and ethics: was not demonstrated since the privacy of the patient was not observed.
The patient became scared
He was not ready to talk further once the translator was introduced.
One of the social work skill not demonstrated in the agency was the cultural competency. In this case, it was hard to understand the language being spoken by the client. I had to seek help from the fellow colleague who acted as an translator. The value and ethics was not demonstrated since the privacy of the patient was not observed. The patient became scared and was not ready to talk further once the translator was introduced.
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How the preparation ad engaging in a formal case presentation is representing the component of professional social work
Preparing and engaging in a formal case presentation is important
It reveals the challenges being encountered as a social worker.
It shows the necessary social skills required to be a successful social worker
It reveals the importance cultural competency to overcome issues associated with language barriers.
Reveals the types of services being offered in social work.
It shows the types of clients encountered.
Reveals the strategies needed to promote engagement with the clients.
The process of preparing and engaging in a formal case presentation is important in the social work since it reveals some of the challenges being encountered as a social worker. It also shows the necessary social skills required to be a successful social worker for example cultural competency to overcome issues associated with language barriers. It also helps in knowing the types of services being offered in social work. It reveals about the type of clients that should be expected in seeking the services. It also reveals about the approaches that must be taken to promote the engagement with the clients for example through promoting of trust level.
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References
Birkenmaier, J., & Berg-Weger, M. (2018). The practicum companion for social work: Integrating class and fieldwork (4th ed.). New York, NY: Pearson. Chapter 2, “Socialization into the Social Work Profession” (pp. 34-61)
Ingebretsen, L. P., & Sagbakken, M. (2016). Hospice nurses' emotional challenges in their encounters with the dying. International journal of qualitative studies on health and well-being, 11, 31170. https://doi.org/10.3402/qhw.v11.31170
