Hospitality industry

Student Name: CHI Dr.

Investigate a range of different operational roles within the 5-Star International Hotels in Jordan، and examine the skills required for various roles and the current skills shortage by:

· Choose at least 4 jobs at various levels from different departments at a 5-Stars Hotel, these jobs to be operational. Investigate the job role and responsibilities for each position, along with the required job skills.

1. Job title:

A. Job role and responsibilities:

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B. Required job skills:

:

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2. Job Title ………………………

A. Job role and responsibilities

B. Required job skills:

3. Job Title ………………………

C. Job role and responsibilities

D. Required job skills:

4. Job Title ………………………

E. Job role and responsibilities

F. Required job skills:

· Then based on those roles and skills, examine the current skills shortages and gaps within the 5 Stars hotels in Jordan.

·

· skills shortages (at least 5)

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· Skills gaps (at least 5)

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Analyse the impact that skills gaps have on the 5-Star Hotels and the Hospitality Industry in Jordan. Make valid solutions for addressing these skills gaps by:

· Determine the reason of the gaps on the 5-Star Hotel Chains and the Hospitality Industry in Jordan.

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· clarify the gaps and shortages impact on Hospitality Industry in Jordan.

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· Come up with valid solutions that would address these skills gaps.

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