quality gurus

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SMS421Assignment1QualityGurus.docx

Assignment 1 (5 Marks)

Quality gurus

Student Name & ID

Instructions: Complete Table 1 and 2 by conducting web-based research.

TABLE 1

Date of Birth

(Month, Day, Year)

Place of Birth

(City, State or Country)

Education

(Name one University)

Employment

(Name one Employer)

Contribution to Quality

(Pick one from Table 2*)

W. EDWARDS DEMING

KAORU ISHIKAWA

JOSEPH M. JURAN

VILFREDO PARETO

WALTER A. SHEWHART

* In the contributions to quality column table 1) you are expected to record one of the five “contributions to quality” listed in table 2 for each of the quality gurus (e.g. W. Edward Deming) – you must select one only and there shall be no duplicates.

TABLE 2

Provide a brief description of each contribution to quality

Fishbone Diagram

80/20 Rule (Theory)

Statistical Process Control

14 Points for Total Quality Management

Quality Control Handbook

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