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smf204SALESMANAGEMENTPLANfinal.pptx

SALES MANAGEMENT PLAN

Laird Plastics Six Month Management Plan

Manager:

RPS 4000 / Fall

Agenda

Recruiting strategies

Selection process

Performance measurement

Decision making

Coaching / Training – Retaining hires

Four Business Strategies

Executive Summary

In 2015 I plan to…

Bring on 6 new hires that are qualified to make up a strong sales force

Training each employee to develop skills needed to succeed

Coaching them the Four Business Development Strategies to expand the business in each quadrant

Lower the rate of turnover to improve overall performance

Recruiting / Staffing Strategies

Networking through job fairs and social events

Attend Social Events geared towards professional individuals looking for careers

Using websites like – Monster.com, Jobs.com, Indeed.com to find candidates

Recruiting out of colleges for students in sales programs

Word of mouth

Selection Process

Qualifying each individual...

Making sure we screen every resume to cut out the unqualified

Qualifications should include – BA/BS college degree and one-year experience

Making sure that the interview process is time well spent – Round one will be over the phone, round two will be in person

Selection Process

Evaluate all candidates with the same criteria

Ask pointed and relative questions

If passed the interview process then have to take a pre-employment test and all will be drug tested and background checked

Job Description

Job Description: This position requires someone that can think on their feet, and thrive on being empowered to make their own decisions.  No one is going to “hold your hand” and micromanage; your results will speak for themselves. Laird Plastics functions in a strong team environment and we expect all to “carry their own weight.“

-Laird Plastics

Performance Measurement

Review evaluation every 6-months

Forecast meetings once a week to see what got done that current week and what they have planned for the upcoming week

Make sure every employee has long-term and short-term goals to work towards

Decision Making

Making ethical decisions guidelines: (7-step path)

Stop and think

clarify goals

Determine facts

Develop options

Consider consequences

Make the decision

Monitor and modify

Coaching / Training

Group and Individual training

Team building

Training them upfront (before they start)

Sessions include: initiate, focus on behavior, give suggestions and benefits, resolve concerns (QERC), confirm commitments

Coaching / Training

Retaining Hires

Career development opportunities and chances to grow

Regulate feedback

A chance to contribute to the company

Training and development

Performance evaluations

Pay and Benefits

Four Business Development Strategies

Quadrant 1: Increase number of new clients

Prospecting

Networking

Referrals

Canvasing

Build Lasting Relationships

Four Business Development Strategies

Quadrant 2: Increase amount of initial service

Understand all customer’s needs

Always reinforce new ideas

Gain trust from customer

Four Business Development Strategies

Quadrant 3: Increase range of products/service sold per client

Discover needs

Incentives

Bundled packages

Recommendations

Four Business Development Strategies

Quadrant 4: Increase mutual relationship value

Allow feedback

Give more than you receive

Be proactive

Create opportunities

Stay connected

SMART Goals

SPECIFIC:

-Go on five calls a week

-Cold call twice a week all afternoon

-Follow-up to every call

MEASUREABLE:

-Reinforce new ideas

-Gain trust

ACHIEVABLE:

-Discover needs

-Recommendations

REALISTIC:

-Be proactive

-create opportunities

TIMELY:

-Follow through

-Efficiency is key

Benefits

Increase the amount of productivity

Bring the team up to speed where it needs to be

Reduce turnover and increase retention

Fix all issues regarding hiring and motivation

Coach and train and successfully measure performance

Thank you!

Questions??