SLP 3

Information Systems: Dignity Health Care Organization

DeMario Stackhouse

Trident University International

Introduction

Health information system is one area that involves the design and development if information technology within the healthcare system. Healthcare information system continues to provide public health and medical care to many people. This paper discusses the use of a health information system in different departments within the Dignity Health Care Organization. It also creates an architectural schema of the health information system used in the Dignity Health Care Organization. Finally, it explains how each health information system is applied to the general infrastructure of Dignity Health Care Organization.

Application of Health Information System to Different Departments

Patient Portal

Health information systems are used in the patient portals to help the healthcare professionals to easily identify the patients through their details (Kumar M, 2017). The portal comprises of the medical history of the patient, treatments and the personal details of the patient. These systems have increased their regard among the medical practices and hospital.

Scheduling

Dignity Health Care Organization uses health information system to schedule hospital appointments (De Moor, 2015). This provides the patients with the ability to control their own scheduling and minimize phone traffic. The scheduling system enables the patients to go online and book an appointment instead of calling every now and then.

Medical Billing

Health information systems are also useful in the Dignity department of accounts where it is used for medical billing (Ledikwe, 2014). The system is modified to a medical billing software that automates the billing of the patients and finds the insurance claims. The system also alerts the hospital in case of a late payment.

ePrescribing

Dignity Health Care Organization uses health information system to send prescriptions to the pharmacists through e-prescribing software. The prescriptions are sent in just a few seconds of clicking thereby making the service prompt and efficient.

Architectural Schema of the Health Information Systems Used in Dignity Health Care Organization

The flow of information within the hospital starts with several specialized systems that successfully collect and store data in the information system. For example, a patient may be required to have his or her blood drawn and examined in the laboratory. The laboratory systems will collect the information then process it they send the information to the physician's desk for further examination, radiology, billing and finally to the pharmacy. This system is designed to operate through a wide functionality with great proficiency.

Integrating Each Health Information system in the Overall Infrastructure

Strategic and Operational/Tactical Health Information Systems

Dignity Health Care Organization mostly uses the strategic health information system to apply the tactical, operational and strategic divisions on knowledge and information (Ledikwe, 2014). This category enables the assessment of information down the road from one department to the other. The operational systems are developed before the management information system. The hospital has worked out costs which need to be done by allocating the feeder systems to provide information on the actual usage per patient. This HIS enables the function to be effectively met.

Administrative and Clinical Health Information Systems

It is not possible for the hospital to develop any clinical system without having some administrative information (Kumar M, 2017). For instance, the most fundamental clinical systems enable the processing of letters to the patients or the GPs for later follow-up. Such details must always consist of the clinical and the administrative information. Clinical and administrative HIS considers the simplistically of the core competency of the integrated information system of the clinic comprising of the personal details of the patients. Every departmental clinical system enables healthcare professionals to provide additional research datasets for certain activities.

Financial and Clinical Health Information Systems

This division is made between the clinical systems and the financial systems within the hospital (De Moor, 2015). The majority of the costing is done on an approximated basis of the allocation of the total costs in retrospect to the most frequently allocated costs in the past years. The most important aspect of the financial systems is that non-payment and invoicing can be followed up later on.

Telemedicine and Telematics Systems

Health Telematics systems are used within the Dignity Health Care Organization to transfer complex data from one department to the next. The data here is given in the form of multimedia or video. Telematics is used widely in the hospital to distribute information successfully.

Conclusion

In conclusion, an effective health information system enables the hospital to collect, process and analyze information within the healthcare facility. HIS can influence decision-making system and lead to a positive outcome. Dignity Health Care Organization uses health information system for sound decision-making at different departments of the organization. The hospital has realized more efficient allocation of resources and operations as a result of an integrated health information system in its operations.

References

De Moor, G., Sundgren, M., Kalra, D., Schmidt, A., Dugas, M., Claerhout, B., ... & Kush, R. (2015). Using electronic health records for clinical research: the case of the EHR4CR project. Journal of biomedical informatics, 53, 162-173.

Kumar M, Mostafa J, Ramaswamy R.(2017). Federated Health Information Architecture: Enabling healthcare providers and policymakers to use data for decision-making . HIM J.  2017 Jan 1:1833358317709704

Ledikwe, J. H., Grignon, J., Lebelonyane, R., Ludick, S., Matshediso, E., Sento, B. W., ... & Semo, B. W. (2014). Improving the quality of health information: a qualitative assessment of data management and reporting systems in Botswana. Health research policy and systems, 12(1), 7.