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The Taxonomy of Skills B

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Content Skills

1. Reading Comprehension Understanding written sentences and paragraphs in work related documents.

2. Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. 3. Writing Communicating effectively in writing as appropriate for the needs of the audience. 4. Speaking Talking to others to convey information effectively. 5. Mathematics Using mathematics to solve problems. 6. Science Using scientific rules and methods to solve problems.

7. Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

8. Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.

9. Learning Strategies Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

10. Monitoring Monitoring/assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. 11. Social Perceptiveness Being aware of others’ reactions and understanding why they react as they do.

Social Skills

12. Coordination Adjusting actions in relation to others’ actions. 13. Persuasion Persuading others to change their minds or behavior. 14. Negotiation Bringing others together and trying to reconcile differences. 15. Instructing Teaching others how to do something. 16. Service Orientation Actively looking for ways to help people. 17. Problem Identification Identifying the nature of problems.

Complex Problem

Solving Skills

18. Information Gathering Knowing how to find information and identifying essential information.

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19. Information Organization Finding ways to structure or classify multiple pieces of information. 20. Synthesis Reorganization Reorganizing information to get a better approach to problems or tasks. 21. Idea Generation Generating a number of different approaches to problems. 22. Idea Evaluation Evaluating the likely success of an idea in relation to the demands of the situation. 23. Implementation Planning Developing approaches for implementing an idea.

24. Solution Appraisal Observing & evaluating the outcomes of a problem solution to identify lessons learned or redirect efforts. 25. Operations Analysis Analyzing needs and product requirements to create a design.

Technical Skills

26. Technology Design Generating or adapting equipment and technology to serve user needs. 27. Equipment Selection Determining the kind of tools and equipment needed to do a job. 28. Installation Installing equipment, machines, wiring, or programs to meet specifications. 29. Programming Writing computer programs for various purposes.

30. Testing Conducting tests to determine whether equipment, software, or procedures are operating as expected. 31. Operations Monitoring Watching gauges, dials, or other indicators to make sure a machine is working properly. 32. Operation and Control Controlling operations of equipment or systems. 33. Product Inspection Inspecting and evaluating the quality of products.

34. Equipment Maintenance Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. 35. Troubleshooting Determining causes of operating errors and deciding what to do about it. 36. Repairing Repairing machines or systems using the needed tools. 37. Visioning Developing an image of how a system should work under ideal conditions.

Systems Skills

38. Systems Perceptions Determining when important changes have occurred in a system or are likely to occur.

39. Identification of Downstream Consequences Determining the long-term outcomes of a change in operations.

40. Identification of Key Causes Identifying the things that must be changed to achieve a goal.

41. Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.

42. Systems Evaluation Looking at many indicators of system performance, taking into account their accuracy. 43. Time Management Managing one’s time and the time of others.

Resource Management

Skills

44. Management of Financial Resources Determining how money will be spent to get the work done, and accounting for these expenditures.

45. Management of Material Resources

Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

46. Management of Personnel Resources

Motivating, developing, and directing people as they work, identifying the best people for the job.

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Process Skills