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SJACKSONCommunicationManagementMatrix2.docx

Communication Management Matrix

Information

Audience

(Stakeholders)

Message/Objective

Method of Communication

Frequency

Initial Consultation

Homeowners, General Contractor

To make sure the timeline set is followed, and all work is being done in a timely fashion and in accordance of the remodel requested.

Face to face

Email

Beginning of project.

Weekly

After each completed remodel phase.

General Contractor

Daily status meetings with the team and key stakeholders. Oversee all aspects of the remodel.

Face to face

Email

Daily

Sub-contractor Status Report

Subcontractors

Plumber

To unsure tasks and work phases have been completed in a professional and timely manner.

Unsure all material and supplies needed to complete the task given for the remodel to be completed by the time allotted

Face to face and or phone calls at the work site before, during and at the end of the tasks given.

Beginning of the task assigned for the remodel. Daily while and until desired work is completed.

Sub-contractor Status Report

Subcontractors

Electrician

To unsure tasks and work phases have been completed in a professional and timely manner.

Unsure all material and supplies needed to complete the task given for the remodel to be completed by the time allotted.

Face to face and/or phone calls at the work site before, during and at the end of the tasks given / specified worked phase.

Beginning of the task assigned for the remodel. Daily while and until desired work is completed.

Sub-contractor Status Report

Subcontractors

Painters

To unsure tasks and work phases have been completed in a professional and timely manner.

Unsure all material and supplies needed to complete the task given for the remodel to be completed by the time allotted.

Face to face and or phone calls at the work site before, during and at the end of the tasks given.

Beginning of the task assigned for the remodel. Daily while and until desired work is completed.

Sub-contractor Status Report

Subcontractors

Carpenters

To unsure tasks and work phases have been completed in a professional and timely manner.

Unsure all material and supplies needed to complete the task given for the remodel to be completed by the time allotted.

Face to face and or phone calls at the work site before, during and at the end of the tasks given.

Beginning of the task assigned for the remodel. Daily while and until desired work is completed.

Loan Prequalification

Mortgage Company

To unsure the budget for the remodel is available to start the remodel desired by the homeowners.

Email correspondence

Phone Calls

Beginning of project and until all money is granted for the kitchen remodeled.

Supplier Update

Material Suppliers

To make sure all material are ordered and delivered / provided in a timely fashion to meet all dates set for the remodel.

Email correspondence

Phone Calls

Face to face if the supplier is in the area.

In the beginning of the project, and during the project to place all orders for material and supplies.

Critical Design Permit Review

Homeowner’s Association / Inspector (permits)

To go over the  Seattle Department of Planning and Development making sure all proper permits have been pulled to ensure the safety of the homeowners and workers.

Face to face or email correspondence - once

In the beginning of the remodel planning phase.

Reference

· Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2016-17 Edition, Interior Designers, on the Internet at  https://www.bls.gov/ooh/arts-and-design/interior-designers.htm  (visited August 23, 2017).