Supply Chain Operation
Colors & Lengths
| M&M Analysis: Tools of Quality – Part #1 | ||||||||||||
| M&M Checksheet | ||||||||||||
| Team # A | ||||||||||||
| Bag Identifier | # of Red | # of Yellow | # of Blue | # of Orange | # of Green | # of Brown | ||||||
| NAS-567 | 3 | 4 | 6 | 6 | 5 | 3 | ||||||
| Activity #1 | Activity #2 | |||||||||||
| Candy Piece # | Lengths in (mm) | |||||||||||
| 1 | 12.00 | |||||||||||
| 2 | 11.38 | |||||||||||
| 3 | 11.84 | |||||||||||
| 4 | 13.20 | Insert Bar Chart - M&M Colors | Insert Histogram - M&M Lengths | |||||||||
| 5 | 11.84 | **** Here***** | **** Here***** | |||||||||
| 6 | 11.69 | |||||||||||
| 7 | 10.75 | |||||||||||
| 8 | 10.28 | |||||||||||
| 9 | 10.60 | |||||||||||
| 10 | 11.06 | |||||||||||
| 11 | 12.15 | |||||||||||
| 12 | 13.09 | |||||||||||
| 13 | 12.00 | |||||||||||
| 14 | 12.78 | |||||||||||
| 15 | 11.53 | |||||||||||
| 16 | 11.22 | |||||||||||
| 17 | 12.16 | |||||||||||
| 18 | 13.25 | |||||||||||
| 19 | 12.78 | |||||||||||
| 20 | 11.69 | |||||||||||
| 21 | 10.92 | Activity #3 | What are the percentages of each color in your sample (fill in the percentage in each box next to the appropriate candy color)? | |||||||||
| 22 | 13.40 | |||||||||||
| Candy Color | Number of Pieces | Percentage of Total | Lower Control Limit | Upper Control Limit | ||||||||
| Red | 3 | 11.11% | 10.80% | 13.20% | ||||||||
| Yellow | 4 | 14.81% | 13.50% | 16.50% | ||||||||
| Blue | 6 | 22.22% | 20.70% | 25.30% | ||||||||
| Orange | 6 | 22.22% | 20.70% | 25.30% | ||||||||
| Green | 5 | 18.52% | 13.50% | 16.50% | ||||||||
| Brown | 3 | 11.11% | 10.80% | 13.20% | ||||||||
| Activity #4 | Conclude whether or not the percentages of your sample are reasonably within the expectations communicated by Mars Inc. (within the provided control limits) | |||||||||||
| The expectations are close to the actual percentages. Blue, brown, orange, yellow and red has close to the expectation. The only colour that deviates is green which has a deviation of 3%. | ||||||||||||
Bar Chart-M&M Colors (Test Bag:NAS-567)
# of Red # of Yellow # of Blue # of Orange # of Green # of Brown 3 4 6 6 5 3
M&M Color
Number of each colour
Shipments
| M&M Analysis: Tools of Quality – Part #2 | |||||||||||||
| M&M Defective Shipment Form Summary | |||||||||||||
| Week | No. of Shipments | No. of Shipments with Defects | Reason for Defective Shipment | Week | No. of New Hires | No. of Terminations | Total No. of Workers | Turnover | Avg. Number of Shipments Per Worker | ||||
| Incorrect Bill of Lading | Incorrect Truck Load | Damaged Product | Trucks Late | ||||||||||
| 1 | 123 | 5 | 2 | 2 | 1 | 1 | 1 | 0 | 20 | 1 | 20.00 | ||
| 2 | 131 | 8 | 1 | 4 | 1 | 2 | 2 | 2 | 1 | 21 | 3 | 7.00 | |
| 3 | 138 | 6 | 2 | 3 | 1 | 3 | 3 | 2 | 22 | 5 | 4.40 | ||
| 4 | 145 | 11 | 4 | 4 | 1 | 2 | 4 | 2 | 0 | 23 | 2 | 11.50 | |
| 5 | 165 | 12 | 4 | 4 | 2 | 2 | 5 | 1 | 2 | 25 | 3 | 8.33 | |
| 6 | 190 | 13 | 5 | 5 | 3 | 6 | 1 | 4 | 24 | 5 | 4.80 | ||
| 7 | 205 | 15 | 7 | 6 | 1 | 1 | 7 | 2 | 1 | 21 | 3 | 7.00 | |
| 8 | 201 | 15 | 6 | 7 | 0 | 2 | 8 | 1 | 2 | 22 | 3 | 7.33 | |
| 9 | 204 | 15 | 5 | 6 | 2 | 2 | 9 | 1 | 1 | 21 | 2 | 10.50 | |
| 10 | 215 | 17 | 5 | 6 | 4 | 2 | 10 | 1 | 2 | 21 | 3 | 7.00 | |
| TOTALS | 1717 | 117 | 41 | 47 | 16 | 13 | |||||||
| Activity #5 | Activity #6 | ||||||||||||
| Insert your Pareto - Reason for Defective Shipment Chart | Insert your Avg Num of Shipments Per Worker Vs. Num of Defects Chart | ||||||||||||
| *** Here *** | *** Here *** | ||||||||||||
| Activity #7 | With limited time and funds for defect analysis, which of the four defect reasons should you focus on based on what you have learned in this module? | ||||||||||||
| One should focus on the incorrect truck load as it has the highest cause of defects. | |||||||||||||
| Activity #8 | Analyze the two lines in your Avg Number of Shipments Per Worker vs. Number of Defects graph. Is there a relationship between the two lines? If so, what is the relationship and what can you conclude? | ||||||||||||
| As the number of shipments with defects increase, the average number of shipments per worker decreases. | |||||||||||||
Avg Number of Shipments Per Worker Vs. Number of Defects
No. of Shipments with Defects 1 2 3 4 5 6 7 8 9 10 5 8 6 11 12 13 15 15 15 17 Avg. Number o f Shipments Per Worker 1 2 3 4 5 6 7 8 9 10 20 7 4.4000000000000004 11.5 8.3333333333333339 4.8 7 7.333333333333333 10.5 7
Week Number
Number of shipments with defects