Assignment 1: LASA 2: Implementing Six Sigma at Wishmewell Hospital
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SixSigmaBasicOverviewandDMAICIntroduction1.pptxSix Sigma Basic Overview and DMAIC Introduction
Objective: Basic Overview and History of Six Sigma with emphasis on DMAIC of Six Sigma
Six Sigma History
“The roots of Six Sigma as a measurement standard can be traced back to Carl Frederick Gauss (1777-1855) who introduced the concept of the normal curve. Six Sigma as a measurement standard in product variation can be traced back to the 1920′s when Walter Shewhart showed that three sigma from the mean is the point where a process requires correction. Many measurement standards (Cpk, Zero Defects, etc.) later came on the scene but credit for coining the term “Six Sigma” goes to a Motorola engineer named Bill Smith. (Incidentally, “Six Sigma” is a federally registered trademark of Motorola).”
Six Sigma has a long standing history here in the US in revolutionizing the way we do business and function on a day to day basis. Six Sigma is basically a TQM system full of checks and balances to ensure efficiency and effectiveness at every level of business.
“Six Sigma has evolved over time. It’s more than just a quality system like TQM or ISO. It’s a way of doing business. As Geoff Tennant describes in his book Six Sigma: SPC and TQM in Manufacturing and Services: “Six Sigma is many things, and it would perhaps be easier to list all the things that Six Sigma quality is not. Six Sigma can be seen as: a vision; a philosophy; a symbol; a metric; a goal; a methodology.”
Quotes taken from: http://www.isixsigma.com/new-to-six-sigma/history/history-six-sigma/
What makes Six Sigma popular for business and why it works?
What Makes Six Sigma work in the business place?
Top Level Support
Constant Problem Solving and Team Leading
Rigorous Training
Improved Metrics
Efficient Use of Teams
Improved Method of Process Comparison
New Corporate Attitude and Culture
Re-evaluation of Former Metrics
Benefits of Six Sigma in Healthcare
Six Sigma is not just beneficial for industry business functions, but the health care sector can benefit as well. Health care in the US is in the process of change and evolution with the American Recovery & Reinvestment Act of 2009 (ARRA) and the Affordable Care Act of 2010. Here are a few ways that health care can benefit.
“Lowering healthcare costs due to inefficiency, inappropriate care, duplicative care and incomplete information”
“Creating additional savings by reducing waste, decreasing medical errors and improving quality”
“Improving patient outcomes, and detecting, preventing, and managing chronic disease”
“Remodel the health care economy with the use science and technology”
Quotes taken from: http://www.villanovau.com/lean-six-sigma-healthcare/
http://www.villanovau.com/lean-six-sigma-healthcare/
http://www.gpo.gov/fdsys/pkg/PLAW-111publ148/content-detail.html
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How to do this?
There are many tools of the Six Sigma that you can use. The DMAIC tool is one that is delivers quality control and cost containment over the long term.
What is DMAIC
Define
Measure
Analyze
Improve
Control
Each of these steps are done in a constant cycle to ensure the companies readiness for market changes and growth to meet future demands.
How Does it work together
“Simply stated, the leadership team in the Health Care facility Defines which metrics are most important, Measures historical performance of the facility, Analyzes top opportunity areas for improving each metric, Improves underlying processes with targeted DMAIC projects, and supports the long term Controls identified by Six Sigma project teams for each department.”
Quote taken from:http ://www.dmaictools.com/
DMAIC Model
This constant re-evaluation in each area of the Six Sigma tool helps the facility stay ahead and on top of industry evolution and management.
Conclusion
Please do utilize the resource links provided for you on the Reference page for they offer great tools to use in conjunction with great information. There are spreadsheets and diagrams that are helpful in utilizing Six Sigma and sharing your research and findings.
