How should you logically respond in this situation? Provide rationales and evidence to support your decisions.

Running head: LOGICAL RESPONSE 1

LOGICAL RESPONSE 5

Logical Response

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Institution

Logical Response

Being a new employee, in the outpatient primary care office, it might be quite a struggle to cope with the new working environment. This is because of the behavior and working culture of colleagues. When employees get into a heated argument in the inpatient areas, it does not portray a good image. Besides creating a bad image for the institution, it does not enhance a conducive environment for the well-being of patients. The other common thing is absenteeism or leaving work before time. From studies conducted on workplace relations, such habits are inappropriate. Ideally, healthcare providers should be present at their workplace every single time because of what is expected of them and the kind of service they render.

Manley and his colleagues (2012) state that lack of motivation and dissatisfaction of the employees makes them less productive and it also encourages absenteeism. Additionally, it contributes to stress. Sitting and just flowing with the tradition one finds in a place will not bring the change that is so much craved. Change is possible, and it is evident that if it is embraced, it will then bring an end to the challenges being witnessed. The situation is deeply rooted, and work must be put here, and it should be the commitment of every individual to bring the change. The only way to change this is to advocate for this appropriate change, and it has to start from the administration who have the responsibility to coordinate and ensure proper working. In response to this culture, the emphasis is to be put on several strategies that will end the challenges being faced by the nurses in this health facility (Manley et al., 2012). One of the strategies is teamwork interventions.

Occupational stress is what the healthcare providers are facing here. A new employee is finding it difficult to cope with the new system. Nurses should purpose to work together as a team and also work towards bringing an end to this tradition that seems to have been going on long enough. To break this culture, it is important also to engage the administration who will in return respond by engaging in talks that will enforce necessary measures to change the status quo. Conflicts at work are commonplace since people have different perspectives, personalities, roles, and expectations (Leiter, Day, Oore & Spence, 2012). Nurses are not any different they struggle with the same. The uniqueness and the different nature of people, how people communicate are the sources of workplace issues and may result in stress. It is evident that people have different personalities and coping mechanisms. When nurses work together for longer periods of time, they build on have close ties that will also facilitate working smoothly.

It is the responsibility and role of the administration and employees as well to ensure the workplace is conducive and that employees are working harmoniously. This can only be possible if the challenges being faced can be resolved better and appropriately. The change will start from the administration then trickle down to employees. Having a good team of employees is the best thing that can happen to this organization (Leiter et al., 2012). Having the team can only be possible if the management makes it their responsibility to initiate working at a time and change the entire culture. This is possible if an emphasis is put on teamwork and not just working as an individual. Collaboration fosters ties, stimulates commitment and also contributes to the achievement of the common goal. Working as a team towards a common purpose will bring an end to the conflicts being witnessed right now (Rose, Thomas, Tersigni, Sexton, & Pryor, 2013). Teamwork call for the change of guard. It calls for subduing oneself and being committed to the team and the achievement of the goal. Change always has a very positive impact now and also in the many years to come. Nurses should make it their responsibility to see to it that the right kind of culture is installed and with no reasonable doubt it will lead to the better working environment. Teamwork reduces friction and also keeps everyone on toes, and there is no point where employees will miss work for no good reason or engage in arguments publically because they have so much respect for their co-workers.

Workplace challenges can only be resolved by introducing teamwork and also tirelessly working towards making sure it is a new culture that will be followed. Team building is the only hope that will bring the desired change. It is necessary to make it a personal decision and responsibility to master the art of disagreeing appropriately and also controlling oneself so that disagreements do not get out of hand. Teamwork is more efficient since it will force people to work to their level best and also collaboratively perform better to enhancing patient safety. And at the end of the day produce maximum results. Teamwork also will solve problems when a person is not present, and hence this will not affect the flow of patients and general activities of the outpatient primary care office.

References.

Leiter MP, Day A, Oore DG, Spence Laschinger HK. Getting Better and Staying Better: assessing civility, incivility, distress and job attitudes one year after civility interventions Occup Health Psychol.2012; 17(4):425-34. Available from: http://www.ncib.nlm.nih.gov/pubmed/23066695.

Manley, K, Sanders, K, Cardiff, S, Webster, J. Effective workplace culture: the attributes enabling factors and consequences of a new concept. Int Prac Dev J.2012:1(2):1-29. http://www.fons.org/resources/documents/journal/vollNo2/IPDJ_0102_01.pdf

Rose J, Thomas CTS, Tersigni A, Sexton BJ, Pryor D, A leadership Framework for Culture Change in Healthcare Qual Patient Safety.2013;32(8):433-42.