cookery

SITHKOP010Role-plays-Instructions2.docx

Role-plays – Instructions

General instructions for learner

The following role-plays require you to assume two (2) roles at The Righteous Inn, a fictitious hotel. You will need to demonstrate how you would discuss and assess the merits of a range of dishes, recipes and menu ideas with others for menus you are developing.

Your assessor will observe you in these role-plays and play the role of people you interact with. The assessor will have certain actions they are required to do or say in order to make the role-play effective and relevant.

All related scenario information and criteria for success are provided for you to complete each task.

Context of assessment

Your assessor will record your demonstration of competency on the structured Role-play Checklists.

You may reference the learning content for this unit and/or conduct additional research.

You are advised to review these checklists to check your understanding of what the assessor will be looking for when they observe you.

The role-plays for this assessment are:

· Role-play 1: Generating recipe ideas.

· Role-play 2: Evaluating recipe success.

Read:

· the scenario for each role-play before you start your preparations

· the Role-play instructions to learner for each simulation

· the Role-play Checklist for each simulation.

The assessor may stop the assessment on occasion to:

· ask questions

· ask you to explain what and why you are doing something

· ask you to repeat an action

· tell you when to continue with the assessment task.

Criteria for success

You must complete all tasks and demonstrate an understanding of required competencies in the Role-play Checklist.

You need to achieve a result of ‘Satisfactory’(S) for each task to receive the final assessment outcome of ‘Competent’ (C).

Where you are marked as ‘Not Yet Satisfactory’ (NYS) for any task, the final assessment outcome will be ‘Not Yet Competent’ (NYC). In such cases, you will be provided with an opportunity to repeat the assessment at a later date.

Once you have read and understood the instructions, click submit to continue.

Role-play 1 – Generating recipe ideas

(no file upload required)

Learner instructions

For this Role-play you are required to demonstrate:

· How you would discuss and assess the merits of a range of dishes, recipes and menu ideas with others for menus you are developing.

You must complete all tasks in the required time limit, which is thirty (30) minutes for this role-play.

The assessment will take place in a simulated vacant dining room environment with just your Assessor (playing the role of Dining Room Supervisor) and one other Learner (playing the role of a food waiter) present.

The input provided by your colleagues must be submitted with this assessment and be used as part of the decision-making process for choosing recipes in Project 2.

All tasks in the Role-play Checklist must be performed and observed to complete this assessment.

If a task is not observed during the time period, the assessor will create an opportunity to repeat the role-play (or part of it) or undertake an alternative form of assessment, such as questioning.

Please click here for Role-play 1 – Scenario.

Once you understand the above instructions, please submit this assessment.

Role-play 2 – Generating recipe ideas

(no file upload required)

Learner instructions

For this Role-play you are required to demonstrate:

· How you would obtain feedback from customers and staff to help evaluate the success of the new menus you have introduced.

You must complete all tasks in the required time limit, which is thirty (30) minutes for this role-play.

The assessment will take place in a simulated vacant dining room environment with two Learners playing the role of food wait staff present.

You need to:

· Provide a copy of the twelve recipes you developed in Project 2 in advance to the Learners who are playing the roles of wait staff.

· Submit a copy of notes taken at the time that you will use as part of the basis for assessing and revising the menus in Project 3.

All tasks in the Role-play Checklist must be performed and observed to complete this assessment.

If a task is not observed during the time period, the assessor will create an opportunity to repeat the role-play (or part of it) or undertake an alternative form of assessment, such as questioning.

Please click here for Role-play 2 – Scenario.

Once you understand the above instructions, please submit this assessment.

Role-play Checklist
Role-play 1 - Generating recipe ideas tasks	S	NYS	Comment

1. Discussed and assessed the merits of a range of dishes, recipes and menu ideas with others:
a) Thanked colleagues for their attendance and explained purpose of meeting and background to initiative to develop new recipes.
b) Provided brief overview of research undertaken and results of evaluation.
c) Indicated the menu types management wants developed (include the four menu types selected in Project 2).
d) Named and described one recipe from each menu type to colleagues giving basics of preparation, main ingredients, taste, appearance, texture.
e) Gave justification for the four recipes.
f) Invited comments and listened to input from colleagues on the four recipes.
g) Defended own position or modified same on the basis of comments from colleagues in a collegial manner.
h) Solicited contributions from colleagues on other dish and recipe-related matters.
i) Took notes on their input, listening and seeking extra detail where necessary.
j) Thanked colleagues for their participation in the meeting and their contributions.
k) Submitted notes taken as part of this Activity.
Role-play 1 achievement:
Role-play 2 - Evaluating recipe success tasks	S	NYS	Comment

1. Obtained feedback from customers and staff to help evaluate the success of new menus
a) Thanked those in attendance for their presence, introduced self to customers and explained purpose of meeting.
b) Asked staff for their input about the success of the menus and their suggestions for improvements to same as part of a revision/continuous improvement process.
c) Listened actively to their responses.
d) Asked-follow-up and probing questions responding appropriately to feedback/comments.
e) Took notes.
f) Encouraged staff to keep talking.
g) Sought reasons for contributions made.
h) Thanked those in attendance for their participation in the meeting and their contributions.
i) Submitted notes taken as part of this Activity.
Role-play 2 achievement:
Learner feedback
Assessment outcome	Competent Not Yet Competent
Assessor signature
Assessor name
Date
Final comments