Resume Help

Shayla Rivers

(856) 562-7704

[email protected]

www.linkedin.com/in/shaylarivers

Education

Wilmington University, New Castle, DE Graduation Date: January 24, 2021

Online Master of Science in Cyber Security

Concentration: Cyber Terrorism

Saint Francis University, Loretto, PA Graduation Date: May 12, 2019

Bachelor of Science in Finance and Accounting

Minor: Cyber Security

Experience

Under Armour, Blackwood, NJ November 2020 - Present

Stock Lead

· Consistently achieve brand productivity standards for shipment processing, replenishment, markdowns and merchandising through utilizing the company tools and resources.

· Maintain stockroom standard operating procedures (SOP) to support efficient and effective handling and placement of merchandise, visual props, marketing and fixtures in order to maximize sales and productivity.

· Execute efficient and effective shipment processing by following processing and placement guidelines; track and communicate units per hour productivity to store leadership.

· Support, understand and adhere to Under Armour’s visual standards in order to maximize merchandise presentations when flowing product from the stockroom to the sales floor.

· Partner with store leadership to ensure all aspects of replenishment are properly executed to include Fill the Floor, power closes, power opens and merchandise adjustments.

· Communicate merchandising opportunities to store leadership as identified through replenishing size specific quantities throughout the store: recommend and execute merchandising adjustments in compliance with Under Armour’s visual standards.

· Execute markdowns and re-ticketing in the stockroom and on the sales floor, update store leadership on compliance.

· Partner with store leadership to complete stock transfers and process damages.

· Consistently provide support to fellow teammates through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions.

· Engage in, maintain and support safety standards on sales floor and in the stockroom; communicate safety concerns to store leadership.

· Aware of and follows Loss Prevention policies; advises management of any unusual internal or external activity.

· Understand and adhere to all company policy and procedures.

Costco Wholesale, Cherry Hill, NJ September 2020-January 2021

Stocker

· Helped with the opening of a new location.

· Stocks and straightens merchandise for sale in the warehouse.

· Clears and cleans aisles

· Assists members.

Under Armour, Blackwood, NJ July 2019 – November 2020

Sales Associate

· Consistently demonstrate the Under Armour selling standards to deliver a positive customer experience and achieve daily sales goals.

· Leverage company tools and technology to confidently provide the customer with product knowledge which will enhance customer engagement and maximize sales.

· Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions.

· Outfit the customer by suggesting key looks and incorporating latest trends and current promotions based on the customer’s individual style.

· Handling customer transactions by operating POS and MPOS systems

· Gather online orders to accurately satisfy customer request

Amazon Whole Food Shopper, Marlton, NJ June 2019 – December 2020

Personal Shopper

· Prime now grocery shopper

· Prepare customer orders for pickup and delivery

The Philadelphia Eagles, Philadelphia, PA June 2019 – August 2020

Game Day Staff- Concierge

· Assist fans in locating the Premium areas of Lincoln Financial Field.

· Supply general information in a courteous and professional manner.

· Provide high quality customer service interaction with all fans.

Taste N Sea, Sicklerville, NJ May 2018 – September 2018

Cook and Waitress- Manager

· Serve guests with a professional and positive attitude

· Prepare food to guest specifications

· Survey inventories each day

· Purchase items to restock restaurant

· Create schedule for the upcoming week

· Accurately handle cash funds and transactions by operating POS system

Healthy Blend Café, Sicklerville, NJ May 2018 – September 2018

Smoothie Maker- Manager

· Make smoothies, wraps, and salads for customers, with attention to customer’s specifications

· Review inventory ensuring accurate products are in the shop

· Create schedule for the upcoming week

· Purchase items to restock shop

· Accurately handle cash funds and transactions by operating POS system

· Maintained clean environment for customers and co-workers

Good to Go Inc., Philadelphia, PA July 2016 - August 2017

Cashier

· Accurately handle cash funds and transactions by operating POS system

· Monitored inventory entering store and stocked shelves

· Maintained clean environment for customers and co-workers

Volunteer

Special Olympics April 28, 2019

Student Volunteer

· Set-up of track events

· Check in of athletes for their event

· Timing and recording of track events

Sports for Kids Day, Saint Francis University April 2016 - April 2019

Students Volunteer

· Set-up and break-down of obstacle course

· Leading kids through obstacle course

· Interact with kids and make sure they are having a good time

Skills

· Customer Service

· Computer Skills

· Mathematics Skills

· Communication Skills

· Microsoft Office Skills

· Video recording skills

· Leadership Skills

Activities

NCAA Division I Women’s Indoor and Outdoor Track and Field, Saint Francis University August 2015 - May 2019

· Coaches Assistant

· Team Captain

SAAC- Student-Athlete Advisory Committee, Saint Francis University August 2016 - May 2019

· Co-Marketing Chair

FCA- Fellowship of Christian Athletes, Saint Francis University August 2017 - May 2019

Orientation Counselor, Saint Francis University August 2016 - May 2018

SGA- Student Government Association, Saint Francis University August 2016 - May 2017

Reference- Upon Request

Transcripts- Upon Request