Forecasting (Operation management Discussion )

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SEU_MGT530_Module03_PPT_Ch03.pptx

Forecasting

Chapter 3

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You should be able to:

LO 3.1 List features common to all forecasts

LO 3.2 Explain why forecasts are generally wrong

LO 3.3 List elements of a good forecast

LO 3.4 Outline the steps in the forecasting process

LO 3.5 Summarize forecast errors

Chapter 3: Learning Objectives

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Forecast

Forecast – a statement about the future value of a variable of interest

We make forecasts about such things as weather, demand, and resource availability

Forecasts are important to making informed decisions

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Two Important Aspects of Forecasts

Expected level of demand

The level of demand may be a function of some structural variation such as trend or seasonal variation

Accuracy

Related to the potential size of forecast error

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Plan the system

Generally involves long-range plans related to:

Types of products and services to offer

Facility and equipment levels

Facility location

Plan the use of the system

Generally involves short- and medium-range plans related to:

Inventory management

Workforce levels

Purchasing

Production

Budgeting

Scheduling

Forecast Uses

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Techniques assume some underlying causal system that existed in the past will persist into the future

Forecasts are not perfect

Forecasts for groups of items are more accurate than those for individual items

Forecast accuracy decreases as the forecasting horizon increases

Features Common to All Forecasts

LO 3.1

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Forecasts Are Not Perfect

Forecasts are not perfect:

Because random variation is always present, there will always be some residual error, even if all other factors have been accounted for.

LO 3.2

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The forecast

Should be timely

Should be accurate

Should be reliable

Should be expressed in meaningful units

Should be in writing

Technique should be simple to understand and use

Should be cost-effective

Elements of a Good Forecast

LO 3.3

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Determine the purpose of the forecast

Establish a time horizon

Obtain, clean, and analyze appropriate data

Select a forecasting technique

Make the forecast

Monitor the forecast errors

Steps in the Forecasting Process

LO 3.4

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Forecast Accuracy and Control

Allowances should be made for forecast errors

It is important to provide an indication of the extent to which the forecast might deviate from the value of the variable that actually occurs

Forecast errors should be monitored

Error = Actual – Forecast

If errors fall beyond acceptable bounds, corrective action may be necessary

LO 3.5

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