Applied Sciences : Critical Thinking Assignment

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SEU_HCM502_Module04_OBHC_CH181.pptx

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Work Teams and Team Building

Chapter 18

Learning Outcomes

After completing this chapter, the student should be able to understand:

Difference between stable teams and teaming

Various types of teams.

Difference of a virtual team as compared to conventional types of teams.

Learning Outcomes

Various approaches for building team performance.

Various organizational barriers to effective team building.

Common characteristics of successful teams.

Team Defined

Small group of people committed to a common purpose, who possess complimentary skills and who have agreed on specific performance goals for which the team members hold themselves mutually accountable.

(Katzenback & Smith, 1993)

Operating Room- Is this a team?

Teaming

When people with different skills come together quickly to solve a specific problem, then disband

“Teamwork on the fly”

Common in health care where clinicians work together on a specific case or patient, then form new configurations of clinicians for the next patient

Popularity of Teams

Teams are very popular in the workplace

Almost every organization uses some form of problem-solving team. The most common being the self-managing work teams, which are used in 78 percent of the Fortune 1000 companies.

Types of Teams

Work teams

Parallel teams

Project teams

Management teams

Virtual Teams

Because of advances in communication technologies, a new kind of team, the virtual team, has emerged.

Unlike conventional teams, a virtual team works across space, time, and organizational boundaries through various communication technologies.

70% of workers work remotely at least one day per week

(Lipnack & Stamps, 1997; Browne, 2018)

Building Team Performance

Eight steps to building team performance:

Establish urgency and direction

Select members based on skills and skill potential, not personality

Pay attention to first meetings and actions

Set clear rules of behavior

Building Team Performance

Set and seize upon a few immediate performance-oriented tasks and goals.

Challenge the group regularly with new information

Spend time together.

Use the power of positive feedback, recognition, and reward.

Barriers to Effective Teamwork

The barriers to effective teamwork fall within four categories:

Lack of management support

Lack of resources

Lack of leadership

Lack of training

Team Performance Curve

Katzenbach, J. R., & Smith, D. K. (1993). The wisdom of teams: Creating the high-performance organization (p. 84). Boston, MA: Harvard Business School Press. McKinsey & Company. Used with permission.

Effective Teaming

Modified from Edmondson, A. C. (2012). Teamwork on the fly. Harvard Business Review, 90(4), 72–80.

Common Characteristics of Successful Teams

Clear goals

Defined roles

Open and clear communication

Effective decision making

Balanced participation

Common Characteristics of Successful Teams

Valued diversity

Managed conflict

Positive atmosphere

Cooperative relationships

Participative leadership

Applied Sciences : Critical Thinking Assignment

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