appliancewarehouse case study 9

Date Called

Date of Service

Appliance type

Appliance serial number

Parts Needed

Technician assigned

Customer Name

Customer Address

Customer Phone

1/6

1/6

Refrigerator

KN-78-215-896

KN-1256

Robles

Sophie Goldberg

123 Main St, Hopkinton, MA

508-555-1256

1/6

1/7

Dishwasher

WP-55-311-698

WP-1788

Wong

Mitch Chu

5525 Winter Rd, Medford, MA

617-555-9898

1/7

1/7

Refrigerator

WP-78-956-694

WP-8877

Henson

Jamie Fernandez

2 Hope St, Hull, MA

617-555-4125

1/8

1/10

Microwave

AB-99-357-753

AB-3321

Wong

Mike Singh

15 Arch St, Tewksbury, MA

508-555-3596

1/9

1/9

Washing machine

GE-10-122-542

GE-2119

Robles

George Kostanza

369 Pike Circle, Danvers, MA

508-555-6235

1/9

1/10

Dishwasher

KN-55-396-477

KN-5511

Robles

Felicia Parkinson

50 Central Ave, Hopedale, MA

508-555-2144