Proposal for Work From Home Agreement

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SercoRemoteAgreementProposal.docx

Serco-na Remote agreement

3/18/20

Overview

Project Background and Description

This project was introduce because of the need to work from home, due to the COVID 19. To enable the Operational Center employees to work from home we need to have an agreement in place to protect the customer, company and employees.

Project Scope

Project scope defines the boundaries of a project. Think of the scope as an imaginary box that will enclose all the project elements/activities. It not only defines what you are doing (what goes into the box), but it sets limits for what will not be done as part of the project (what doesn’t fit in the box). Scope answers questions including what will be done, what won’t be done, and what the result will look like.

High-Level Requirements

Describe the high level requirements for the project. For example:

The new system must include the following:

Ability to allow both internal and external users to access the application without downloading any software

Ability to interface with the existing data warehouse application

Ability to incorporate automated routing and notifications based on business rules

Deliverables

List agencies, stakeholders or divisions which will be impacted by this project and describe how they will be affected by the project.

Affected Parties

List business processes or systems which will be impacted by this project and describe how they will be affected.

Affected Business Processes or Systems

Describe any specific components that are excluded from this project.

Specific Exclusions from Scope

Describe how you plan to implement the project. For example, will all parts of the project be rolled out at once or will it be incremental? What will be included in each release?

Implementation Plan

Include recommendations that lead to your proposed solution. Summarize what you’re proposing to do and how you’re going to meet the goals. You’ll be able to expand on the details within the ‘Our Proposal’ section.

High-Level Timeline/Schedule

Describe what the high level timeline/schedule will be to plan, design, develop and deploy the project. Generally, by when do you expect this project to be finished?

Approval and Authority to Proceed

We approve the project as described above, and authorize the team to proceed.

Name

Title Date

Approved By

Date

Approved By

Date

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