answer two of the three questions listed below in an essay format.

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Sept3020CHAPTER3.pdf

Prepared by Karen D. Hughes, William Silver, and Harvey J. Krahn, University of Alberta

Chapter 3

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Review

• Mobilie Labour • EL CONTRATO

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Interactive Service and Emotion Work § Emotional labour

§ Managing emotions at work

§ “Feeling rules” § “Surface acting” versus “deep acting”

§ Emotional dissonance: self-estrangement at work?

§ “Emotional proletariat” or “privileged emotional managers”?

§ What role do customers play in controlling worker behaviour? § Moving beyond employer–employee dyad to a

“triangle of power”? 3

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Employment-Related Geographical Mobility • Travel to from and within work and time away from

home • Spectrum • Local, regional, national, international • Time traveling • Time away from home • Organization of your day

• How does it affect your working conditions??? • How does it affect your health???

• Break out rooms - discuss your employment-related geographical mobility

1) Demographic Changes

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Workforce Aging § Wide implications of population aging

§ Job opportunities, pensions, work values, organizational structures, economic growth

§ The “baby boom” generation § Work opportunities for younger workers?

§ Career plateaus for baby boomers

§ Aging and the pyramid structure of organizations § Increased competition

§ Age distribution: decline in relative proportion of teenagers and young adults over past three decades

§ Future of social safety nets (e.g., pension plans)? 6

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Age Distribution of the Labour Force by Gender, Canada, 1976 and 2012

Immigration and Diversity § Changing source countries of immigrants

§ China, India, Pakistan, Philippines

§ Increased “visible diversity” of the workforce

§ Why shifting source countries? § Changing immigration policies

§ Higher demand to emigrate from Asia and Middle East

§ Lower demand to emigrate from Europe

§ Immigrants and Aboriginal Canadians younger, and will make up a larger proportion of workforce as older Canadians retire 8

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Rising Education § Changes in “educational attainment”

§ More women and men with postsecondary credentials

§ Lifelong learning and learning organizations § Continuous formal/informal education throughout

adult life

§ Rising underemployment § What happens when education and training don’t

match job requirements?

§ Younger Canadians more likely to be underemployed § Underemployment and job content

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Educational Attainment of the Labour Force by Gender, Canada, 1975 and 2012

2) Labour Force Participation Changes

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Labour Force Participation (LFP) § LFP = Number of individuals 15 years of age or

older who are working for pay and those looking for work (i.e., the unemployed)

§ Who counts as the unemployed? § Out of work but have actively looked for work in the

past four weeks

§ Gender differences in LFP § How can we account for the shrinking gender gap in

LFP?

§ Differences in LFP for Aboriginal Canadians, people with disabilities, younger/older Canadians

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Figure 3.3 Labour Force Participation Rates by Gender, Canada, 1976–2012

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Figure 3.4 Youth Labour Force Participation Rates by Gender, Canada, 1976–2012

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3) Industrial Shifts

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Industrial Shifts § Changes in size of primary, secondary, tertiary

(service) sectors

§ Growth of service sector § Service: exchange of a commodity that has no

tangible form

§ 78 percent of employed Canadians held service- sector job in 2012

§ Diversity within the service sector § Upper tier (distributive, business, education, health

and welfare, public administration) § Lower tier (retail trade, consumer services)

§ Gender and age differences in service-sector employment?

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Table 3.1 Industry by Gender, Employed Population, Canada, 2012

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4) Occupational Changes

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Occupational Changes § Occupation: determined by the work or actual

tasks that an individual completes § Categorizing occupations in Canada

§ National Occupational Classification (NOC)

§ Blue- and white-collar work § Fewer blue-collar jobs over time (declines in primary

occupations and manufacturing occupations)

§ Growth of white-collar jobs § Patterns a result of restructuring in the goods-

producing sector and expansion of service sector

§ Pink-collar jobs § Heavy concentration of women in clerical, sales, and

service occupations

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Table 3.2 Occupation by Gender, Employed Population, Canada, 1987 and 2012

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Occupation by Gender

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Occupation by Gender

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5) Regional Differences

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Regional Differences § Regional distribution of industries across

Canada § Agriculture jobs in Manitoba and Saskatchewan

§ Resource-based industries on the East Coast and in British Columbia

§ Oil and gas workers in Alberta § Manufacturing industries in Quebec and Ontario

§ Regional dependence on natural resources § “Single-industry towns”

§ Staple theory of economic growth: “overcommitment to extraction and export of a single or few resources makes a nation or region vulnerable to world markets” (p. 84 of text)

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Table 3.3 Industry by Region, Employed Population, Canada, 2012

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Summary of Key Ideas and Concepts § Demographic shifts § “Baby boom” generation § Age distribution § Social safety nets § Visible diversity § Visible minority § Educational attainment § Lifelong learning and

learning organizations § Underemployment § Labour force participation § Primary, secondary, tertiary

sectors § Upper- and lower-tier

services § Occupation § White-, blue-, pink-collar

occupations § Staple theory of economic

growth

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