Management of Business HOMEWORK (URGENT!!!)
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SectionA-Topic07-ManagingHumanResourcesandEmployeeDiversity-1.pdf
Principles of Management
Topic 07 – Managing Human Resources and Workforce Diversity
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Topic 07 – Learning Outcomes
1. Understand what is human resource management (HRM) and its importance to organizations.
2. Understand the role of strategic HR planning as the main purpose of managing employees.
3. Review the six HR tactics of the HRM process.
4. Explain the meaning of workforce diversity, its components and benefits of employee diversity.
5. Develop an awareness of the unique perspectives, problems, and issues of diverse employee groups.
6. Describe the various approaches that managers may use in diversity management initiatives.
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Human resource management (HRM) is the strategic approach to the effective management of organization employees so that they help the business gain a competitive advantage
Managing Human Resources
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The Importance of Human Resource Management
Make an organization
more productive
Comply with legal
requirements
Gain or maintain a competitive edge in the workplace
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The Human Resource Management Process
Strategic HR planning
HR tactics
Training Career
development Performance
appraisal Compensation and benefitsOrientationStaffing
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Strategic HR Planning
Labour shortage OR Labour surplus
Labour shortage – Hire more employees etc. Labour surplus – Lay-off employees etc.
Demand and Supply of Labour analysis
Labour Demand Labour Supply
Strategic HR Planning
Product Demand + Labour Productivity Internal + External Labour Market
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Staffing Process
Recruitment
Selection
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Orientation
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Training Employees
• Determination of whether training is needed
Needs Assessment
• On-the-job training • Off-the-job training
Develop and Conduct Training
• Reexamine training methods to determine whether it was successful
Evaluation
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Career Development
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Performance Appraisal
Open two-way communication channels
Provide constructive feedback to employees
Help managers decide who should be paid more based on individual contributions
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Compensation & Benefits Class Activity1
Total compensation
Base compensation Pay incentives Indirect
compensation/benefits
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A wide spectrum of differences between people at individual or group level
Workforce Diversity
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Components of Workforce Diversity
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Advantages of Employee Diversity
Advantages of Employee Diversity
Better market access
Improved international competition
Multiplicity of points of view
Better team performance
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Challenges of Employee Diversity Class Activity2
Challenges of Diversity
Pressures toward homogenization
Lower cohesiveness
Interpersonal conflict and tension
Confusing employee diversity
with affirmative action
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Diversity Management Initiatives
Source: https://www.tafep.sg/node/565/revision-preview
1. Complying to legal & best practices aspect of workforce diversity.
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Diversity Management Initiatives (Cont’d)
Source: http://arriveleads.ga/trante/managing-diversity-in-the-workplace-essays2299.php
2. Mentoring: a process whereby an experienced organizational member (a mentor), guides all diverse employees.
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Diversity Management Initiatives (Cont’d)
3. Diversity skills training: specialised training to educate employees about the importance of diversity and working in a diverse workplace.
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Diversity Management Initiatives (Cont’d)
4. Employee resource groups: groups made up of employees connected by some common dimension of diversity.
Diversity & Inclusion
Class Activity3
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