Strategic Career Design 1800 words (Nanj - 27/07/2021)

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SDC1003SixThinkingHats-TeamAssessment3.docx

SCD1003 Strategic Career Design

Module 5: Team Assessment Six Thinking Hats Task

Please download this document and enable editing to compose your responses

Creativity is a key employability skill; employers seek problem solvers, not necessarily just to design products which is not necessarily applicable to all occupations, but more so to improve and streamline workplace processes to enhance productivity, and this is achievable in any work environment. azquotes.com

Dr Edward De Bono, who coined the term ‘lateral thinking’, is a renowned expert on creativity; he believes creativity can be learnt, practised and strategically applied to generate new ways of thinking resulting in innovation to advance business outcomes (Starweaver 2019). The Six Thinking Hat process has been used by multinationals, major organisations and various institutions for years to foster creative work environments (Starweaver 2019). Today, we are going to apply this process in a collaborative manner to design a Team Building workshop (as outlined in the scenario below) to be showcased in week 12. So, let us start learning about the Six Thinking Hats…. (10 minutes).

Learning Creativity using De Bono’s 6 Thinking Hats

Collaboration using De Bono’s 6 Thinking Hat method is less prone to argumentation and resentment, and encourages more participation as group members ‘think’ from the same perspective (a particular hat) or in ‘parallel’ which fosters a degree of psychological safety required for robust ideation (Starweaver 2019).

Below outlines the function and possible order of each hat.

Coloured Hats

Represent Different Thinking Perspectives

Facilitator’s perspective

Control and organisation.

Select a facilitator whose tasks include: adhering to the ‘hat wearing’ sequence and its timing; keeping group members on task; and resolving stalemates. He or she will also participate in the ‘hat-wearing’ process with the rest of the team.

Name of facilitator:

5-minute duration for this section.

Objective / factual

perspective

Is all the information or data available?

More research required? For this exercise, use the data below (scenario).

Facts:

Please read the scenario below.

Emotional perspective

Identify the feelings / emotions you have about the topic or task?

Gut feelings? No justification necessary.

A quick process – 1-2 minutes.

Creative perspective, ideation

Generate ideas, possibilities.

Different audience/ customer perspectives.

Alternatives?

Provide solutions to black problems.

Positive perspective

This Photo by Unknown Author is licensed under CC BY-SA

What are the benefits and values?

What fits?

Use logical reasoning why the idea could work.

Critical thinking perspective

Exercise caution and judgement. What are the risks? What does not fit?

Potential problems?

(Starweaver 2019)

Team Assessment: Designing A Team Building Workshop

You will be using the Six Thinking Hat method (4 marks) with your Team Assessment team members to design a Team Building Workshop which will be showcased in Week 12 as a Final Presentation (6 marks). The Team Assessment problem-solving scenario is outlined below:

You are a team of managers who work for the same organisation and are all on the same level.  You each manage a sector of the organisation:  operations; customer service; strategy and governance; and IT and finance.  The work environment has traditionally been competitive and a toxic work environment has emerged over time.  You have never come together as a group and you each work independently of each other.  Employee turnover is high and profit margins dropping significantly over the past five years.

The Board of Directors have replaced the CEO who is now on a performance-based contract.  The new CEO – Cheryl Teagan – has called you all to a meeting.  She has made it clear that she wants a more collaborative approach to be taken and that you will part of her executive management team, developing the company’s future strategic direction.

She wants you to develop and present her with a half day team building exercise that will assist in bringing you all together as a cohesive, functional and high performing team.  You will all be performance managed on the way in which you function as a team.

Step 1. Select a facilitator; this person will metaphorically wear the blue hat (but will also participate in the process with the rest of the team) with an additional responsibility of time keeping and encouraging equal conversation turn-taking.

Step 2. Select one person to write your ideas down. You may download this document and annotate in the boxes provided below.

Step 3. Follow the ‘hat wearing sequence’ below adhering to time allocation and writing ideas in individual boxes.

Objective: design three Team Building workshops, choosing one & refining it as the final product.

Hats

Focus

Time

Red

Feelings about the ‘Design a Team Building Workshop’ task. Each group member identifies the feeling or emotion associated with the task.

1-2 minutes.

White

Facts about the task. Read the scenario above and discuss. How does the available data inform your decisions on the type of team building workshop you can design? Consider – the specific audience, time constraints, various communication styles, how to foster motivation and engagement.

5- 8 minutes.

Green

Ideation time – start generating possible workshop activities. Start with considering the most important teamwork skill you would like to focus on. How can you improve inter-departmental communication and camaraderie? How can this skill be developed in an impactful and engaging manner? Choose three workshop options.

Steps to design a workshop:

1. Identify the main teamwork skill to develop.

2. Identify a clear learning objective. What aspect of the teamwork skill needs to be explored in the workshop?

3. What task/game/activity should the workshop participants engage in to develop the teamwork skill? Workshop activity examples – role-play, interviews, practical building challenges.

4. Engaging elements? Multimedia, collaborative, technology, videos, materials, performing etc.

25 minutes.

Red

Feeling about the three generated team building workshops? Name them.

3 minutes

Yellow

Why would these three options work? Benefits, values, logical reasoning.

10 minutes

Black

Why would these three options not work? Problems? Drawbacks? Limitations?

10 minutes

Green

After the black hat session, choose the best option. How can we overcome its faults as outlined during the black hat session? Refine the final option.

10 minutes.

Red

How do we feel about the final product? Name these.

3 minutes.

Blue

Discuss and complete the Group Reflection questions.

10 minutes.

16 inspiring creativity quotes that'll get your ideas flowing - IdeasStarweaver 2019)

Group Reflective questions (Blue Hat) - developing metacognition (thinking about thinking). 10 minutes

1. How effective was the process?

2. What did we do that worked?

3. What did we do that did not work?

4. How can we do better next time?

(Starweaver 2019) wework.com

Please note: you can apply the Six Thinking Hat process in different sequences and use it as an individual as well as in collaborative environments. By applying it as an individual to solve problems or generate ideas, it allows us to remember to ‘think’ from different perspectives.

Adapted from:Starweaver. 2019. Using Six Thinking Hats for IT teams to Solve Problems/Courses and Trainings/Starweaver. YouTube video, 47.49. https://www.youtube.com/watch?v=fcIOpGSYJV0

SCD

1003 Strategic Career Design

Module

5

:

Team Assessment Six Thinking Hats Task

Please download this document and enable editing to compose your responses

C

reativity

is

a key employability skill; employers seek problem

solvers, not necessarily just to design products which is not

necessarily applicable to all occupations, but more so to improve

and streamline workplace processes to enhance productivity, and

this is achie

vable in any work environment.

azquotes.com

Dr Edward De Bono, who coined the term ‘lateral thinking’, is a renowned expert on creativity; he believes creativity

can be learnt, practised and strategically applied to generate new ways of t

hinking resulting in innovation to advance

business outcomes (Starweaver 2019). The Six Thinking Hat process has been used by multinationals, major

organisations and various institutions for years to foster creative work environments (Starweaver 2019). Tod

ay, we

are going to apply this process in a collaborative manner to design

a

T

eam

B

uilding workshop

(as outlined in the

scenario below)

to be showcased in week 1

2

.

So, let us start learning about the Six Thinking Hats…. (10 minutes).

Learning Creativity

using

De Bono’s 6 Thinking Hats

Collaboration using De Bono’s 6 Thinking Hat method is less prone to argumentation and resentment, and

encourages more participation as group members ‘think’ from the same perspective (a particular hat) or in ‘parallel’

whic

h fosters a degree of psychological safety required for robust ideation (Starweaver 2019).

Below outlines the function and possible order of each hat.

Coloured Hats

Represent Different Thinking Perspectives

Facilitator’s perspective

Control and organisation.

Select

a facilitator whose tasks include: adhering to the ‘hat wearing’ sequence and

its timing; keep

ing

group members on task;

and

resolving stalemates

. He or she will

also participate in the ‘hat

-

wearing’ process with the rest

of the team.

Name of facilitator:

5

-

minute duration for this section.

Objective / factual

perspective

Is all the information or data available?

More research required? For this exercise, use the data below

(scenario).

Facts:

Please read the scenario below.

Emotional perspective

Identify the feelings / emotions you have about the topic or task?

Gut feelings?

No justification necessary.

A quick process

–

1

-

2 minutes.

SCD1003 Strategic Career Design

Module 5: Team Assessment Six Thinking Hats Task

Please download this document and enable editing to compose your responses

Creativity is a key employability skill; employers seek problem

solvers, not necessarily just to design products which is not

necessarily applicable to all occupations, but more so to improve

and streamline workplace processes to enhance productivity, and

this is achievable in any work environment.

azquotes.com

Dr Edward De Bono, who coined the term ‘lateral thinking’, is a renowned expert on creativity; he believes creativity

can be learnt, practised and strategically applied to generate new ways of thinking resulting in innovation to advance

business outcomes (Starweaver 2019). The Six Thinking Hat process has been used by multinationals, major

organisations and various institutions for years to foster creative work environments (Starweaver 2019). Today, we

are going to apply this process in a collaborative manner to design a Team Building workshop (as outlined in the

scenario below) to be showcased in week 12. So, let us start learning about the Six Thinking Hats…. (10 minutes).

Learning Creativity using De Bono’s 6 Thinking Hats

Collaboration using De Bono’s 6 Thinking Hat method is less prone to argumentation and resentment, and

encourages more participation as group members ‘think’ from the same perspective (a particular hat) or in ‘parallel’

which fosters a degree of psychological safety required for robust ideation (Starweaver 2019).

Below outlines the function and possible order of each hat.

Coloured Hats

Represent Different Thinking Perspectives

Facilitator’s perspective

Control and organisation.

Select a facilitator whose tasks include: adhering to the ‘hat wearing’ sequence and

its timing; keeping group members on task; and resolving stalemates. He or she will

also participate in the ‘hat-wearing’ process with the rest of the team.

Name of facilitator:

5-minute duration for this section.

Objective / factual

perspective

Is all the information or data available?

More research required? For this exercise, use the data below (scenario).

Facts:

Please read the scenario below.

Emotional perspective

Identify the feelings / emotions you have about the topic or task?

Gut feelings? No justification necessary.

A quick process – 1-2 minutes.