WK10 ASSGN

Script for Engagement Role-Play Video:

(Social worker intern enters the room and introduces themselves)

Social worker intern: Good morning, my name is [Name] and I am a social work intern here at [Agency]. How can I help you today?

Client Sara: Hi, my name is Sara. I am having some trouble with my child support payments and I am afraid I might lose my job.

Social worker intern: I understand, Sara. I am here to help you with any issues you may be facing. Can you tell me more about the situation with your child support payments?

Client Sara: My ex-husband is supposed to be paying child support for our three children, but he hasn't been paying regularly. I work full-time and I can't afford to lose my job, but I also can't afford to miss payments for my kids.

Social worker intern: I understand how difficult that must be for you. Can you tell me a little more about your current situation, such as your job and income?

Client Sara: I work as a [job title] and I make [income]. I am struggling to make ends meet and I don't know what to do.

Social worker intern: (Demonstrating effective attending skills) I am here to listen to you and help you find a solution to your situation. Our agency offers a variety of services that may be able to assist you with your child support payments. I can also provide you with information on legal options you may have to enforce the payments.

Client Sara: That would be great, thank you.

Social worker intern: (Discussing agency services and client expectations) Our agency can provide you with information and resources to help you navigate the child support system. We can also provide you with counseling services to help you cope with the stress of the situation.

Client Sara: That sounds like exactly what I need.

Social worker intern: (Decision of whether or not the agency and worker can help) Based on what you have shared with me, I believe our agency can help you. I will work with you to create a plan to address your child support issues and I will also provide you with resources to support you.

Client Sara: Thank you so much.

Social worker intern: (Offer of agency and worker services to the client) I would like to schedule a follow-up appointment with you in a week to check in on your progress and see if there is anything else we can do to help. Is that okay with you?

Client Sara: That sounds good.

Social worker intern: (Orientation for the client to the helping process) Before we get started, I want to make sure you understand a few things about our agency and my role as your social worker intern. First, everything we discuss is confidential and will not be shared with anyone else without your permission. Second, my role as a social worker intern is to provide you with support and resources, but it is ultimately up to you to make the changes you want to see in your life.

Client Sara: I understand, thank you.

Social worker intern: Great, let's get started on creating a plan to help you with your child support payments.

(The scene ends)