Reserved for Hifsa

MGMT 501

Satterlee: Chapters 1 – 2 Overviews

Chapter One provides an introduction to the field of management. The introduction is based on five essential concepts:

· Management vs. leadership.

· The roles, work, and importance of management.

· The effective vs. ineffective manager.

· The manager’s relationship with organizational constituents.

· Managerial career development.

First, the similarities and differences between management and leadership are discussed as well as the related concept of followership.

Second, the reader is introduced to the work of management—specifically why managers are important to the organization—the differing organizational roles managers play, and the general types of managers.

· The first essential concept focuses on the work and relevance of management to the organization.

· The second and third essential concept focuses on the relationships of managers within the organization.

· The fourth essential concept focuses on the skills and characteristics of the effective and ineffective manager and how they differentiate.

· The fifth essential concept concerns managerial relationships—in terms of the overall organizational levels, environments, and stakeholders.

The chapter concludes with a discussion of managerial career development.

Chapter Two provides the historical development of the field of management covered in four essential categories:

· Scientific management theory.

· Administrative management theory.

· Quantitative management theory.

· Modern management “gurus.”

The chapter begins with a summary of the historical development of modern management thinking, from Adam Smith (1776) through the Industrial Revolution (late 1800s).

Next, the three historical eras of modern theory are discussed, specifically scientific management (early twentieth century), administrative management (mid twentieth century), and quantitative management (later twentieth century).

Finally, the chapter concludes with historical development of management gurus, including their impact on contemporary management thought.