marketing analysis for senior community

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SanAntotioTexasturnaroundproject20200804EN.pptx

San Antonio TX Assisted Living Facility Project

All data, design, timeline and materials are subject to update and change

Aug, 2020

Presented by

Atlantis Senior Living

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Summary

Project: Assisted Living and Memory Care Facility

Location: In the city of Castle Hills, enclaved by San Antonia Texas, second-most populous city in both Texas and the Southern United States, also the 7th most populous city in the US. Local market has strong unmet demands for such types of facilities.

Total investment is estimated at USD 4 million, including bank loans estimated at USD 2 million and equity investment of USD 2 million.

The investment will be used to acquire an operating assisted living and memory care facility which is not well run by a new non-profit organization and to improve its operating results.

The facility is on a 6.76 acre campus (plus an excess land of 5 acres) with total building area around 89,140 sq ft. It has 97 units, including 80 units for Assisted Living in 2 buildings and another 17 units for Memory Care in a separate building. The facility provides need-based care services to seniors providing residence, food, and activities both indoor and outdoor.

Occupancy as of end of June 2020 was 52 units (55 residents).

The acquisition is estimated to close in October 2020. In parallel to operational improvement, limited capital improvement and asset refreshing will be gradually carried out and completed in 1 year.

With conservative estimate including planning for 1-year of COVID impact, the new operation will be stabilized and sold in 5 years.

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Atlantis Senior Living

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Primary Market of the Target Facility

8 minutes drive from San Antonio International Airport, bordering Uptown San Antonio, and enclaved by the second largest city by population in Texas and in southern U.S., Castle Hills is a small city with primarily single family residences.

The Project’s Primary Market Area (PMA) is within 4 miles radius from the facility. Within this PMA, in 2018, age 75+ comprises 7.6% of population (17,078) and age 85+ comprises 2.5% of population (6,285), both higher than national and state average senior concentrations.1

The primary land use in the area is single-family residential and the area is approximately 95% developed which presents a physical entry barrier to a new competitor.

The PMA is experiencing population growth and has below average income levels. The area is considered to be in a stage of growth. Between 2018 and 2023, the market area is forecast to experience growth in demand for seniors housing at an average rate relative to the nation as a whole.1

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Castle Hills

Source: 1. JLL Appraisal in 2018

Atlantis Senior Living

Satellite Location

Located in an established residential area, which is mostly single-family residences and 95% developed.

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Target

Atlantis Senior Living

Competition Analysis

The PMA had an undersupply of 469 beds of assisted living and 203 beds of memory care in 2019 per JLL’s analysis and there had been no new supply since.

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Although there are many assisted living facilities scattered in San Antonio area, the Target facility is the only non-residential home assisted living facility located in the city of Castle Hills and there are a small number of providers within the PMA, of which some are CCRCs which have very different customer base.

Competitors (excluding the Target) in the PMA and surrounding areas had a weighted average occupancies of 92% for ALs and 94% for MCs in 2018 per JLL. Recent competitive analysis by management companies show occupancies of high 90s to 100% with wait list. High occupancies from competitors confirm the high unmet demand in the market.

The Target facility is surrounded by residential neighborhood and there are 3 hospitals 10-minute drive away, including one transitional care hospital, which can be the feeders to the Target facility.

C

C

C

H

H

H

H

Target Facility

Hospital

C

Assisted Living & Memory Care providers

CCRC

Atlantis Senior Living

Target Facility Background

Target Facility Background

Built in 2000

97 Units including 80 Assisted Living units and 17 secured Memory Care units located in 3 buildings with a total building area of 89,140 sq ft on one campus.

The campus includes a main site on 6.76 acres of land and an excess land of 5 acres.

Currently owned and operated by a recently formed not-for-profit organization, who bought the facility as a part of a portfolio from Brookdale Senior Living in late 2018.

This is the only facility that the seller owns and manages in the state of Texas and they have not been given much attention to it. The facility does not have a dedicated web presence.

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The facility had 52 units occupied with 55 residents as of end of June, at a unit occupancy rate of 53.6%.

The not-for-profit organization must sell the facility quickly due to limitation in the organization’s charter, therefore is willing to accept low purchase price.

The property was appraised at $9.62 million as-is excluding the excess land in 2018 by JLL.

The property’s tax assessment value is $6.85 million.

Our purchase price is $2.75 million.

Atlantis Senior Living

Target Facility Condition

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Atlantis Senior Living

Capital and Operational Improvements

Upon acquisition, the facility will be managed by Imagine Senior Living, which is a co-GP of the Project. Imagine Senior Living is planning the following capital and operational improvements to the facility based on preliminary findings. As they make in-depth due diligence, the improvement plan will be refined.

Capital Improvements

Basically, in good condition, it will require new lighting, paint, some carpet, apartment make-ready, landscaping, signage, parking lot restriping, and some furniture.

Ventura Hills must be turned into a community that is more like a Country Estate than a set of facilities.

Clean, age-appropriate colors with professional design and craftsmanship that represent the area and culture of the location.

A well-maintained comfortable setting with outdoor space and exceptional landscaping. Bird feeders and lounge chairs as symbols of a life of leisure.

Operational Improvements

Revenue generation:

Implementing strategic marketing plan, lead generation, follow up and closing sales with a dedicated website and a strategic social media campaign with planned postings and updates to improve marketing and sales.

Creating a Sales Culture.

Creating one of its kind healthcare programs including a sustained Memory Care program.

Introducing Ancillary Program.

Cost savings:

Cultural change to reduce employee turnover.

Renegotiated vendor contracts to generate costing savings.

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Atlantis Senior Living

Operational Cash Flows

Operational Revenues

Operational revenues will include resident monthly rents, level of care fees, move-in fees, and other misc. income

The Seller’s 2020 Revenues have been between $171K and $189K per month through June 2020 and the Seller has maintained the revenues during COVID.

We anticipate that COVID may continue for a year and the revenues for the first year since taking over will be moderately increased to $195K.

After COVID, we anticipate the revenue growth will be significant. At even the local current average market occupancy rate of 84%, the monthly revenue will be around $290K.

Occupancy

We anticipate the occupancy will exceed 70% within one year after COVID, exceed 80% about 20 months after COVID.

The management company’s occupancy target will be over 92%.

Operational Expenses

Labor expenses account for about 60% of total operating expenses (excluding debt services). The management company will staff according to the level of cares. The management company has identified areas for improvements.

The management company will charge a market level management fee (5% of gross revenues) with incentive bonus for achieving high performance targets.

Overall, the management company must deliver at the minimum Net Operating Income of $600,000 and 18% margin in the 3rd year, which are very modest in the industry. However, the management company is expected to generate above 25% margin two years after COVID or $800,000+ annual NOI. A detailed management budget will be submitted by the management company and approved by us within 100 days after taking over.

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Atlantis Senior Living

Investment Structure

Total Investment

Acquisition price and closing costs including Asset Manager’s acquisition fee: $ 3 million

Capital Improvement investment: $ 0.4 million

Working capital plus year 1 interest reserve: $ 0.6 million

Total Investment: $ 4 million

Loans

Acquisition Loan anticipated: $2 million

We are speaking with various lenders for the best overall loan terms

Equity Investment

Total equity: $ 2 million

Asset Manager & Facility Manager (Class B Investor) 20%

Limited Investors (Class A Investor) 80%

If upon closing, the actual equity required is significantly less than initially subscribed by investors, excess of the initial capital contribution may be returned proportionally to all investors shortly after closing.

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Asset Manager & Facility Manager (Class B)

Limited Investors (Class A)

Special Purpose Entity

(Limited Liability Company)

Owns real estate of the facility

Receives operational revenue and pays expenses

20%

80%

Facility Management Company

“New Name”

Assisted Living and Memory Care Facility

Manages the facility through a Facility Management Contract

Employs staff

Atlantis Senior Living

Cash Flow Distributions

Investment Cash Flows

Net Operating Income (EBITDA) after paying debt services (interest and principal) and reserving for working capital will be available for distributions, subject to loan restrictions.

Asset Management Expenses

Asset Manager will charge 2% of Initial Equity Contribution by Limited Investors annually as Asset Management Fee

Professional expenses such as tax, audit, and legal related to investors will be deducted at cost (estimated $10,00 a year)

Distributions

> During the holding period:

An annual 9% preferred return will first either be paid (if there is sufficient new cash flow) or accrued pari passu to all Class A and Class B investors.

Excess distributable cash flows above the 9% preferred return will be distributed 20% to Asset Manager (Class B) as Asset Manager’s Promote / Carrie, and 80% to all Class A and Class B investors pari passu.

> Upon exit sale, net proceeds from the sale of the asset after paying back loan balance will be distributed in the following order, to the extend of the available cash

All Class A and Class B investors will first receive any accrued and unpaid Preferred Return, pari passu

All Class A and Class B investors will then receive return of its investment, pari passu

Excess cash will be distributed 20% to Asset Manager and Facility Manager (Class B) as their Promote / Carrie, then 80% to all Class A and Class B investors pari passu.

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Atlantis Senior Living

Exit Sale and Returns

After the facility reaches stabilized financial performance, it can be sold on the market.

This is our preferred exit strategy. There is an active market for cash flowing senior housing with buyers including REITs, PE funds, and other institutional investors.

Conservatively, we anticipate that the facility will have a strong trailing 12-month performance starting the 4th year when we can put the facility on the market.

Alternatively, investors may achieve partial capital refund and cash out through refinance

with a fixed term commercial loan provided by commercial banks or FNMA or with a HUD insured loan at a low and fixed interest rate for 30-35 years.

After refinance cash out, investors will continue to enjoy cash flows from the facility.

Economics

Cash yields during the holding period (including 1-year COVID impact) assuming no refinance

Upon exit by the end of year 5 (if COVID impact lasts 1 year after taking over), the market value of the facility will exceed $ 6.5 million with a target value of $ 9 million or higher.

Market capitalization rate in 2019 had reached a record low, pushing asset price to record high1. Even at 9% exit cap rate, which would be the worst annual average for B Class AL/MC since first tracked in 2012, its market value will exceed $9 million at our expected $800K+ EBITDA level. At $ 600K minimum EBITDA, the market value will exceed $6.5 million.

At $9 million, our facility’s price per unit would be only $ 93K, still below historical average for B Class properties.

Limited investors’ exit multiple over investment will be 2x in the conservative Base Scenario. We target our exit multiple of over 3x.

Investor IRR upon Exit is conservatively estimated to be 20%+. Significant higher yields and exit IRR are targeted.

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Limited Investors Cash on Equity Yield
Year 1 2 3 4 5
In Conservative Base Scenario 0% 0% 15%+ 15%+ 15%+

Source:1. The Senior Care Acquisition Report 2020

Note: The cash yields and IRR estimates are subject to change without notice.

Atlantis Senior Living

Management Teams

Asset Manager:

Atlantis Senior Living

Experienced with senior housing portfolio purchase and asset management for institutional investors.

Experienced in buying, developing, and turning around standalone facilities for individual investors.

One of the first to introduce U.S. senior housing operational models to Chinese insurance companies and regulators.

Managing Partner having over 20 years successful track record in managing and turning around senior living facilities in the U.S.

A licensed Nursing Home Administrator, Licensed Assisted Living Administrator, Licensed Preceptor within California which means he has the state authorization to train future Nursing Home Administrators. Teaching senior living facility management at University of Southern California.

Facility Management:

Imagine Senior Living (https://imagineseniorlivingllc.com/)

Also will be an owner of the Property entity;

Providing facility management through a Management Contract with the Property entity with performance requirements and incentives;

Key leaders with years of hands-on operational and marketing experience at major senior living management companies both locally and regionally and with successful marketing, operation improvements and turned-around track records.

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Atlantis Senior Living

Estimated Timelines

8/2020 Imagine signed the Asset Purchase and Sale Agreement (APSA) with the seller and Atlantis Signed the Collaboration Agreement with Imagine to jointly own the property.

Site visit and starting 45-day Due Diligence, including obtaining 3rd party appraisals, Property Condition Reports, Survey, Zoning Report, Phase I Environmental Report, Title Research and Title Insurance

Investors subscription start

Secure lenders and obtain loan term sheets

9/2020 Imagine obtain operating license

10/1/2020 Transaction and loan close simultaneously upon satisfaction of DD result

10/2020 Start capital improvement

Start marketing and operating improvement

2/2021 Imagine to provide detailed operating budget to be approved by Atlantis

Mid 2025 Start exit sale

2026 Complete exit

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Atlantis Senior Living

Risks and Mitigation

Risks

COVID-19 risk

Lease up risk

Operating License delay

Legal risks

Property loss risks

Operating expense overrun

Exit sale risks

Mitigation

Nationwide, COVID-19 had temporarily stalled new residents moving in at assisted living facilities. However, we have seen demands picking up again as many families are not able to taking care of their seniors at home.

Both our other facilities and the seller have been maintaining the occupancy during COVID-19.

However, we are still budgeting for 12 months additional COVID-19 impact in our baseline forecast.

Current owner has been able to maintain its occupancy even without any recognizable internet presence and marketing effort.

The local facility management company has a strong marketing focus and track records.

Target lease up budget for management is higher than baseline forecast with strong performance based incentives.

Local market has strong demand for Independent Living as well, which could be a back up plan if the assisted living demand doesn’t fill up the facility.

Special consultant will be hired to apply for operating license during Due Diligence period with an estimated approval before acquisition closing.

Interim management contract can be amended if need with current owner to allow continuous operation licensure while under our operational supervision and to allow immediate capital improvement and marketing.

Liability insurance will be purchased upon Closing to cover potential legal liabilities

All staff is employed under the Facility Management so minimize operational risk.

Property insurance will be purchased upon Closing to cover most property damage losses

Management is incentivized to increase margin. Baseline assumptions are already at the lower end of the industry margin range.

Our total investment per unit is less than 1/2 or 1/3 of the average per unit sold price of ALF sales in the region, so there is significant room for upside.

In case the market condition is not good for sale, we can refinance with a permanent loan to achieve partial cash out while investors can continue to enjoy cash yield.

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Atlantis Senior Living