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IT’S LIFE…COACH
Abstract
This research was designed to define and delineate the occupation of life coaching as compared to the
roles of therapists, consultants, mentors and other types of coaches (e.g. management coaches). The
utility and roles of life coaches is considered from historical, theoretical and professional perspectives.
Literature on the subject is currently limited but expanding at a moderate rate. The life coach
occupation, in large part, remains unregulated, and is subsequently loosely defined. This composition
includes a review of literature, notes from interviews and data collected from a survey, aimed at
arriving at sound distinctions pertaining to the profession of life coaching. The utility of the various
roles of coaches is evidenced in respect to a wide range of organizations, as well as with individuals,
both personally and professionally. Due to the interdisciplinary nature of these roles, it is assessed
that the greatest need for coaches specifically is within the interdisciplinary field of human services—
due to the potential impacts on quality of life improvements to service populations. The role of life
coach is specifically addressed because it brings ambiguity to an already ambiguous discipline. What
is concluded by this research is that the ambiguous nature of professional coaching does have an
effect on the viability of the profession but not to a degree that the profession is obsolete. There are
distinctions between the roles of coaches and the roles of therapists, consultants, and mentors however
the lines are in many instances, blurred. The exception is most identifiable in regulated fields within
the scope of health and human services. Professional coaches can choose a variety of disciplines,
styles and approaches, and in this manner, the only distinguishable features within the profession are
those solicited by the individual. The role of leadership is comparatively addressed and subsequently
found to be of significance as a competency relating to coaching. Furthermore, it is determined that
coaching leadership within organizations is a viable niche within the world of professional coaching.
Keywords: coaching, leadership, competency, influence
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It’s Life…Coach
The profession of Coaching is growing at an astounding rate and thus it is necessary to take a
scholastic view at the viability of the profession and its many splinters, niches and nuances. Life
coaches are the most ambiguously labeled coaching professionals of an already ambiguous profession.
This composition represents a human services approach to defining and delineating the role of a life
coach as compared to the roles of therapists, consultants, mentors and other types of coaches (e.g.
management coaches). The utility and roles of life coaches is considered from historical, theoretical
and professional perspectives. The current literature related to the profession of life coach in many
instances implicates the necessity and legitimacy of coaches, mentors and consultants alike.
However, due to the limits of relevant literature, these fields in large part remain unregulated, and are
subsequently loosely defined. In this study, a particular focus is placed on the review of literature
attending to leadership. This is due to leadership’s role as a core value synonymous with coaching,
mentoring and consulting. Additionally, leadership is arguably the lynchpin of professional and
organizational success and with such consideration the concept has been included. Furthermore, the
utility of the roles of coaches, mentors and consultants is evidenced in respect to a wide range of
organizations, as well as concerning individuals, both personally and professionally. Because of the
interdisciplinary nature of these roles, it is assessed that the greatest need for coaches specifically is
within the interdisciplinary field of human services—due to the potential impacts on quality of life
improvements to service populations. Nevertheless, considering the wide range of applicability of
these roles throughout a variety of disciplines, any standardization for such roles without
consideration of the broadest spectrum is moot, and any regulations that do consider such are generic
in nature and are, by most accounts, obsolete. In this light, it is incumbent of each discipline
respectively to consider the implications of such roles, and establish regulations concerning the
latitudes of their practices accordingly. This phenomenological study is purposed with defining the
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role of the life coach within the field of human services in the 21st century (past, present and future),
which may serve to bolster a demand for governance of such within the discipline.
General
The life coach, according to a June 5, 2014 interview with a Human Resources Director
(anonymous), is a relatively new profession which is loosely regulated and associated with relative
uncertainty. The purpose of this paper is to determine the viability of the profession of life coach
through definition and examination; both the review of literature and the accounts from several
interviews guide the course of this discovery.
Guiding Questions
The researcher set forth in these efforts to define the role of the life coach: To distinguish the
role of life coach in the context of the coaching profession at large, explore the uncertainty related to
the delineation of the role of professional coaches from those roles accounted for by therapists,
consultants and mentors, and explain the role of leadership as a core competency requisite of success
as a life coach.
Delimitations and Limitations
In this effort, the research is limited by the extent of literature reviewed and the confines of
the geographical area of which the interviews were conducted. In an effort to describe such
constraint, the geographical area will be described as, within the states of North and South Carolina,
U.S.A.—defined as such with consideration of the protection of the anonymity of select research
participants. Despite the inclusion of references to theories, this research (in particular) is
empirically-based and results in provisions for implications for future theory development. The
researcher is a graduate of the Bachelor of Arts in Sociology program at Winthrop University, Rock
Hill, South Carolina, and is currently a graduate student of the Master of Arts in Human Services
program at Amridge University, Montgomery, Alabama. At the time of this study, the researcher is in
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the last semester of the Human Services degree program, and has previously completed coursework
specifically designed to promote competence in the evaluation, synthesis, design, and development of
literature, statistics, and research. The researcher understands the implications of biases and
assumptions and the necessity of the efforts to counteract both. As a means of quelling bias, the
researcher was nondiscriminatory in the selection of literature concerning this study, though the
search for literature was limited to the resources obtainable through Amridge University. The
researcher understands that there is a personal interest in his finding validity in the profession of life
coach, thus remaining open to the criticisms presented in literature, asking specifically about pitfalls
(during the course of interviews) and furthermore addressing the disadvantages and drawbacks in this
composition are all countermeasures to thwart the effects of assumptions and biases.
The survey designed and distributed by the researcher was composed of only ten questions
and reached a limited audience. The survey was available through a website, and was only promoted
by the researcher through social media and email correspondence. The survey method was not as
useful as intended. The researcher desired approximately fifty participants and only received three.
The three participants of the survey were all individuals who additionally agreed to an interview.
With that, the interviews conducted by the researcher are limited by the subjects of those interviews
which were those in the profession and those knowledgeable of the profession. The researcher did not
interview any person who had solely experienced receiving the services of individuals of the
profession. The researcher acknowledges this overlooked population would provide critical
information which he suggests be included in future studies. Furthermore, the review of literature was
performed prior to the researcher conducting the interviews, which may have influenced the
orientation of the researcher’s questions.
Definitions of Terms
Several terms are used within this composition which require being defined by the as to
eliminate ambiguity or inappropriate interpretation:
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Life Coach: an advisor who helps people make decisions, set and reach goals, or deal
with problems (Merriam-Webster’s 2014)
Coachee: noun used to describe an individual receiving the services of a coach
Certified Coach: an individual meeting competence-based certification requirements
of and acknowledged by a professional organization (e.g. International Coach
Federation [ICF], The International Association of Coaches [IAC] or the Center for
Credentialing and Education [CCE]) as being credentialed to perform coaching
services
Professional Coach: an individual receiving compensation for providing coaching
services regardless of any emphasis or niche
Significance
Despite a growing popularity in the profession of Life Coaching in recent years, the term life
coach is recognized as having been first used in 1986 (Merriam-Webster’s 2014). Nearly 10 years
later, the International Coach Federation (ICF) was established (in 1995, in Kentucky, U.S.A.). At the
time of this study, the ICF is considered a global organization reporting that it has credentialed over
12,000 coaches and furthermore that there are over 20,000 members (ICF, 2014). The interests and
growth in this profession alone are enough to solicit the attention of researchers, scholars and
academicians alike. Due to the astounding rate the profession is growing, this attention should be
focused on defining the profession, establishing accreditation and credentialing standards, and liability
concerns. The 2014 ICF Global Consumer Awareness Study found that “ninety-three percent of
clients who partnered with an ICF Credential-holder reported being ‘somewhat’ or ‘very’ satisfied
with the coaching experience” (ICFHeadquarters, 2014). Unwitting to the reliability or validity of
this claim by the ICF, the statement itself begs attention and creates the questions, “what are coaches,
and what are they doing?”
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Methodology
This research includes the synthesis of peer-reviewed literature, notes and accounts from
personal interviews and qualitative data from a questionnaire. Notes taken from “basic” internet
searches are included (in a limited fashion) for reference, as such is deemed appropriate due to the
nature of the information transference through this medium.
Literature
Through the review of literature, the role of the professional Life Coach is delineated from the
roles of other professions such as therapists, consultants and mentors. Furthermore, the literature
reveals both similarities and differences between the various types of professional coaches (i.e.
management coaches, relationship coaches, etc.). Another significant area examined through
literature was the role of leadership, which is concluded by this research to be the core competency
associated with Coaching.
Interviews
Four interviews were conducted to support the present research. The first interview that was
conducted was done so anonymously. The interview participant was a Human Resources
Professional, who was interviewed due to an assumed experience with the hiring and employment
processes. At the time of the interview this individual expressed having had over sixteen years of
experience in Human Resources. This interview was conducted face-to-face in the individual’s own
office setting. The second interviewee was Mike Duralia, a Certified Life Coach who was contacted
through email. The interview was conducted face-to-face at a mutually agreeable public location.
Mike has been in the coaching profession for approximately one year and does so from his own
incorporated business. The third interview was facilitated through the recommendation of Mike. The
third interview was with Jennifer Gage, a Certified Master Coach who was interviewed over the
phone. Jennifer has been coaching for thirteen years, and has been in the business of training coaches
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for almost six. Among other endeavors, Jennifer owns and operates a coaching certification program,
the Coaching Excellence Institute. The fourth interviewee was Troy Spry, another Certified Life
Coach who has been coaching for about two years. Troy’s coaching experiences have mostly
involved relationship coaching. Troy was contacted through email and conducted the interview with
him over the phone. An informed consent form (see Appendix A) was utilized with each of the
interviews except the first. It was determined that the informed consent form made communications
more clear as the objective of the interview was clearly established in writing. It was through this
form that permissions were gained to utilize the information that was obtained from the interview in
the present research. The interviews with the coaches all began with similar objectives and, to a
degree, followed an outline centered on specific questions (see Appendix B).
Survey
The survey was intended to reach an audience of around fifty participants, but in all actuality
was only participated in by Mike, Jennifer and Troy. In this light, the results are included in a limited
fashion. The survey was distributed through technological means, and was viewed seventy-two times.
It is assumed that, to a large degree, the survey did not reach certified coaches. Additionally, the fact
that the survey required answers to most of the questions, to include first and last name as well as
email address, may have been a point of disinterest. The survey took on average 2 minutes to
complete, and consisted of ten questions (see Appendix C). Due to the limited participation in the
survey, no results are considered by the as significant for this research from a quantitative perspective,
as was intended.
Findings
The Profession
The research set out to define the profession of life coach, the conclusion of which follows via
a process of differentiation, delineation and evaluation.
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Distinguishing the profession. The ambiguity surrounding the profession of coaching has
spurred debate over its likeness to other helping professions. This research was able to reveal some
observable similarities and conclusive differences between coaching and disciplines such as
therapy/counseling, consulting and mentoring. For Troy, successful coaching includes building a
network of trusted professionals that can be utilized for the purpose of making referrals, these
resources should include individuals who have skills such as counseling, mentoring and consulting,
respectively. The roles of these professionals is distinguishable by the services they provide and their
unique approaches to providing services (Troy Spry, personal communication, June 22, 2014).
Therapists. According to Gabel (2013), in psychotherapy the therapeutic relationship is as
critical to client’s improvement as the method of treatment. In this light, coaching is very similar to
therapy in that the relationship between the client and the professional is the means to an end. The
overlap in coaching and therapy/counseling extends to areas such as career development, work-life
balance and job performance (Miller, 2011). Later in this research we will discuss the role of
leadership in coaching; however, it is key to point out here that Gabel (2013) also acknowledges that
the characteristics of leadership crosses boundaries with several forms of therapy as well.
The therapeutic relationship can be understood through the broader context of the study of
leadership and specifically the raising acknowledgement of the importance of the relationship between
a leader and his subordinates (Gabel, 2013). So, while therapy and coaching share similarities in the
formation and maintenance of relationships, and certain acknowledgements surrounding leadership,
coaches themselves are assertive in distinguishing a coach from a therapist. At first glance one may
surmise that this distinction is made relative to a caution regarding ethics and/or legal ramifications.
Personifying one’s self as capable of providing the same services as a licensed professional seems to
be an obvious blunder, but perhaps it’s only obvious to certified coaching professionals and
individuals seeking knowledge in a scholastic setting. At any course, it is surprising that the matter of
ethics nor legality were brought up by interviewees. The educational background of the interviewer
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in Marriage and Family Therapy was known to the interviewees prior to each interview respectively.
This may have in itself may have influenced the interviewees to not digress on a topic that they may
have viewed as common knowledge by parties present.
Unanimously referred to by the coaches interviewed as a distinguishing factor between
coaches and therapists, is the relation of the presenting problem with time. All the coaches explained
that they felt therapy/counseling deals with problems of the past, while coaching, on the other hand, is
only concerned with the present and the future (Mike Duralia, personal communication, June 8, 2014;
Jennifer Gage, personal communication, June 11, 2014; Troy Spry, personal communication, June 22,
2014). Troy believes that the general perception concerning therapy/counseling is that it involves a
time consuming process of looking into each client’s past and dealing with such items as trauma. He
explains how his coaching strategy considers the client’s present situation while focusing on the
future, and he assumes that his clients are mentally and emotionally healthy. In instances where Troy
identifies that a therapist or other medical provider could be of assistance to one of his clients, he
offers them referrals for more specified and/or clinical intervention (personal communication, June
22, 2014).
All three coaches also acknowledged the stigmas associated with therapy and have found that
clients concerned with such stigmas may prefer coaching over therapy as a means of avoiding general
perceptions. Jennifer in particular admitted that there are stigmas concerning both coaching and
therapy. Individuals may hazard to seek therapy/counseling due to the fear of stigmatizations
concerning inadequacy, fault or mental illness. Coaching on the other hand, as a profession, is in
many instances considered airy-fairy (personal communication, June 11, 2014). Despite the
challenges of defeating stigmas, the coaches all seemed to acknowledge a necessity and relevance
concerning both therapy and coaching.
This acknowledgement includes an understanding of some of the similarities and differences
in coaching and therapy. One of the most interesting points concerning this comparison was a few
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observables that were presented outside of a direct discussion of the topic. These observable came in
the form of axioms that were referenced by several interviewees. Mike referenced “helping people
get unstuck” (personal communication, June 8, 2014) and Troy talked about “helping people get out
of their own way” (personal communication, June 22, 2014). Are these references to Psychodynamic
Therapy (countertransference) and Reality Therapy (Control Theory) respectively? Vice the titles and
certifications, the distinction between a coach and a therapist is relative and in many instances may
boil down to the expectations of clients.
Consultants. Charged with the reduction of uncertainty, consultants are often responsible for
creating it; this fluctuation of uncertainty is nearly requisite of the process of organizing
(Czarniawska, 2013). Frequently, uncertainties can arise from the ambiguity of contrasting
interpretations and the inability to estimate consequence (Czarniawska, 2013). Consultants use
conversation to discover thinking, which perpetuates the reduction of uncertainty through the process
of sense-making and the creation of reason (Czarniawska, 2013). Despite these outcomes, the process
of consulting can be one of tension and deconstruction. Often consultants disrupt organizational
routines in search for instability and discontent (Clegg, Kornberger, & Rhodes, 2004). Consultants
typically begin their work by gathering information from individuals within the organization. They
pay particular attention to the experiences of the individuals within the organization, as in most
instances therein lies a wealth of information gathered through experimentation and learning. In this
sense, a consultant is an observer of observers (Czarniawska, 2013). When the information has been
gathered, the consultant introduces “templates” for consideration by the client. These templates are
purposed with assisting the organization process and may by nature themselves create uncertainty.
Consultants are irritants which can provoke thought simply by discussing issues with clients in a
“foreign” language. The act of provoking thought is synonymous with the intent in a coaching
relationship. The reality is that, “consultants often effectively act as coaches to leaders…” (Miller,
2011). The consulting process is not entirely different from coaching; however, there is one key
distinction noted by Troy. Troy explained the distinction between consulting and coaching as relating
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to the fact that consultants provide answers while coaches help individuals discover their own
answers. The fact that the coachee is responsible for their own answers, Troy feels, helps clients
believe in what they are doing. The discrepancy here is not merely a misunderstanding of the roles of
consultants and coaches, it is the fact that these roles are not necessarily definitively distinguishable
because of the sundry manners of practice by individuals assuming these roles. The discussion of the
differences between coaching and consulting, alternatively provides a segue to a discussion of the
similarities between consultants and therapists.
Miller (2011) expresses certainty in the skills of therapists (as well as social workers,
psychologists and counselors) regarding the latitude to adopt the practice of consultation. Miller
(2011) explains that individuals in a helping profession often have skills in designing and
implementing treatment plans, observation of self and others, as well as providing resources, training
and management. When contrasting the role of a consultant with that of a manager, consider the
difference in authority. A manager possesses a certain authority within the context of her work
environment while on the other hand, a consultant may provide advice, influence and even solutions,
yet they are seldom given direct authority (Miller, 2011).
Management consulting. Consulting has deeper roots than coaching, as the 1960’s are
marked as the timeframe for the maturity of the profession of management consulting (Mosley, 1970).
In the 1970’s, management consulting firms were increasingly integral to businesses as technological
and organizational problems blossomed out of control (Mosley, 1970). Management consultants
specifically assist businesses with the decision-making process (Mosley, 1970). Even in the 1970’s
the field of consultation was not without criticism, as positive action was called upon to quell the
presence of unethical and incompetent practitioners (Mosley, 1970). In 1970, Mosley considered the
need for a “clearing house for considering charges of unethical and incompetent consulting practices.”
Mosley (1970) further predicted that the future of organizational management would include an
increasing need for consultants for both organizational and personnel problems. Furthermore, he
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warned organizations to screen consultants for competence and ethical adherence (Mosley, 1970).
Management consulting provides historical context to coaching in the organizational setting, which is
explored in more detail later in this composition.
Mentors. Troy discerns the differences between coaches and mentors by identifying that
mentors often offer guidance, discuss feelings and are a sounding board for those they mentor. Troy
submits that the coaching relationship is more formal in nature, and that coaches are more concerned
with results (personal communication, June 22, 2014). Research on the topic concurs that mentoring
is similar to coaching in that positive results are desired. Concerning mentorship, evidence of the
positive outcomes associated with mentoring was discovered by Hoch and Kozlowski (2014), who
identified a positive relationship between supervisory career mentoring and subjective as well as
objective performance. Furthermore, that research also concluded that supervisory career mentoring
was related to career outcomes such as salary level, promotion rate, and job satisfaction (Hoch &
Kozlowski, 2014, p. 392).
Jennifer also distinguishes between coaches and mentors, in that mentors have like
experiences with those being mentored. This is to say that coaches do not necessarily have to have
experienced a coachee’s unique situation to help them prepare for or move through it. Mentors are
able to walk individuals through a situation based on familiarity derived from their own experiences
with a similar situation. On the other hand, coaches don’t necessarily need to be subject-experts, but
rather need to be able to guide, inspire, encourage and ask great questions. In addition to coaching
being different from mentorship, she says that coaches are also different than friends. The biggest
difference being that coaches do not offer or encourage excuses, but rather hold individuals
accountable. She believes that the victim role can be detrimental to progress (personal
communication, June 11, 2014).
Delineating the profession. The ambiguity of professional coaching is likely due to the
variety of interests from within the profession. This is to say that the role of a coach is applicable, or
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can be made relevant, in any occupational setting. In order to be successful, the coach must possess,
and be proficient with, several tools which can be used to assist clients with obtaining their goals. For
example, Jennifer provides coaching through helping the coachee with strategy, obstacle
identification, eliminating excuses, upgrading their skills and mastering their psychology. In her
experience, coaching can be as wide or as narrow as the client desires (personal communication, June
11, 2014). Here we take a look at several particularly popular settings in which coaches have proven
relevant and garnered notable success. Consider the following quote from Miller (2011), “The trick is
to know your own area of expertise and to capitalize on that advantage.”
Executive coach. The expectations of executives in today’s society has created a great deal
of pressure for these professionals. The progression of the global economy, technology and ever-
diversifying markets are among many disruptive elements which affect the role of executives in a
manner that, in many instances, creates a great deal of stress (Kets De Vries, 2014). Executive
coaches are challenged with understanding how executives think and experience emotions. There are
certain skills required to detect and evaluate the psychological strengths and challenges that can effect
executive’s development (Kets De Vries, 2014). Kets De Vries (2014) says that executive coaches
“act as impartial sounding boards free of the politics that are all too prevalent in organizations” (p. 2).
Executive coaches provide must needed feedback to executives, which often has been progressively
diminished throughout the occupational climb. This loss of constructive criticism can prove
detrimental to an executive’s ability to lead. Executive coaches can provide critical insights which
serve to eliminate gaps between a coach’s self-perception and others’ perceptions of them (Kets De
Vries, 2014). Kets De Vries (2014) compares executives to swans, stating that, “Metaphorically
speaking, many leaders are like swans, floating stately and serene on the water but paddling like crazy
under the surface” (p. 2). In this light, it is believed that the role of the executive coach is to help the
executive acknowledge their situation, which is to see what is happening on top and below the water’s
surface, ultimately assisting the executive with paddling most efficiently.
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Management coach. Managers in many instances are process-focused. These processes are
more often stable in nature (Rupprecht, Waldrop, & Grawitch, 2013). A management coach could
offer elements of innovation and attempt to promote dynamic process development. Companies like
Grand Plan Management Innovations, Inc. claim to assist business leaders by improving employee
engagement and productivity by growing and developing managers into high-performance leaders.
So, they assist leaders and develop managers into leaders. Hold that thought. The company’s target
market for management consulting appears to be managers, but they also offer professional coaching,
which appears to target executives and human resources professionals (Engel, 2013). Interestingly
enough, evidence suggests that “leadership involves change, inspiration, vision development, and
overcoming major obstacles, whereas management involves implementation, maintenance, and
administration” (Rupprecht et al., 2013, p. 129). However, when you begin to attempt to initiate
structure and consider behaviors (transactional, transformational and organizational), it becomes
increasingly difficult to differentiate between managerial behaviors and leader behaviors (Rupprecht
et al., 2013). Keep holding. Later the similarities in the processes related to leadership and coaching,
are explored respectively. For now, it is noted that it is in the creation of a single distinguishable
process, manifested from these two distinct processes, where the essence of effective management
coaching rests.
Relationship coach. “Relationships are key to success no matter your role in life. In
leadership roles, relationships are the theme” (Teaff, 2006, p. 25). Notwithstanding these words of
wisdom from Grant Teaff (2006), former head football coach at Baylor University for 21 years, the
central tendency for the relationship coach is to practice within dating, courtship or marital
relationships. An example comes from Troy, who is a Certified Life Coach who practices and
advertises relationship coaching. My interview of Troy revealed that he and Teaff (2006) agree on
certain aspects of relationships, such as the necessity of trust, care and respect. Troy’s mission
suggests that he believes relationships are the gateway for community enrichment. His mission is “to
first inspire people to become better people so that they can become better mates, which will foster an
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environment for better relationships and ultimately help build better communities.” It would be remiss
not to note similarity of this mission to the likes of Systems Theory and the socio-ecological model.
At any course, the majority of Troy’s clients receive relationship coaching. Troy works with
individuals and couples on issues concerning the establishment and maintenance of healthy
relationships. In this effort, Troy has provided assistance to clients with dating, pre-marital and
marital concerns. Because of the demand he has discovered in the area of relationships, Troy
currently advertises relationship coaching services. In spite of his success with relationship coaching,
Troy does maintain his title as a Life Coach and continues to help individuals discover clarity within
their careers and other areas of life as well. Based on Troy’s experience and success, it appears that
relationship coaching is a relevant niche—even if performed under the guise of Life Coach.
Leadership coach. Leadership coaches are needed in instances where leaders’ roles present
significant challenges. Leadership coaches accompany their clients through self-learning, helping
them to attain goals and objectives and facilitating their self-awareness (Kets De Vries, 2014).
Leadership coaches assist leaders with self-leadership or the capacity to be in control of their own
behaviors. Self-leadership involves individuals influencing and leading themselves in an effort to
improve effectiveness (Grant, Green, & Rynsaardt, 2010). A part of this self-development process is
being able to recognize and understand existing leadership behaviors. Leadership coaches can help
leaders become aware of existing behaviors and areas which may benefit from development. The
leadership coach often uses feedback to bolster a leader’s self-efficacy, build resilience and assist with
leadership skill development (Grant et al., 2010). Leaders face a multitude of challenges, many of
which are contingent on the role or setting of which the leader is positioned. For example, high
school teachers are rendered by many as leaders. Teachers may face stress, resource short-comings
and bureaucracies but are expected to reflect positive leadership under such pressures (Grant et al.,
2010). Grant et al. (2010) found that a coaching program designed to assist teacher’s effectively
reduced self-reported passive/defensive and aggressive/defensive leadership styles, and significantly
improved self-reported constructive leadership styles. This research implicates the utility of
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leadership coaching in the scholastic setting which could likely be extended to any organizational
setting. Leadership coaches can influence a client’s tendency to express negative affect through a
process involving an understanding of optimism and enthusiasm (Elberly, Johnson, Hernandez, &
Avolio, 2013). The leadership behavior paradigm posits that, the effectiveness of a leader hinges on
their ability to exemplify effective leadership through their behaviors (Rupprecht et al., 2013). The
General Inventory for Lasting Leadership (GILL), Multifactor Leadership Questionnaire (MLQ),
Authentic Leadership Inventory (ALI) and the Leadership Practices Inventory (LPI®) are all tools
that leadership coaches can use determine leadership types, styles and potential (Rupprecht et al.,
2013). Rupprecht et al. (2013) found support for the internal validity, construct validity, and criterion
validity for the new GILL measure (p. 141).
Though the research suggests that leadership coaching is a viable niche within professional
coaching, the interviews which were conducted created conflict with such thought. Mike explained
that there may be some components of leadership synonymous with coaching; he feels that a leader
and a coach are fundamentally different. He explained that “the team captain is a leader, coaches are
not necessarily leaders.” He feels that leaders are typically focused on improving the “bottom-line”,
such as organizational leaders. He discussed how the military trains leaders to lead groups to
accomplish tasks. His distinction is that he questions how concerned leaders are with individuals
versus the group. His belief is that leaders are more task and organizationally focused than coaches.
As opposed to coaches, leaders work from within the group. He explained that as a coach he guides
versus leads, “he’s not joining the journey”. Mike also distinguished between leaders and managers
by offering that, “leaders can leave the room and know that things are still being taken care of inside
of the room. When managers leave, the situation in the room changes” (Mike Duralia, personal
communication, June 8, 2014). Jennifer touched on leadership as well, only to mention that
leadership in coaching is mostly applicable to organizational settings. However, Jennifer feels that
leaders can benefit from learning and adopting coaching skills (personal communication, June 11,
2014). Lastly, though there was no discussion of leadership with Troy, he did mention leadership in
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his articulation of why he feels that throughout his life he had always “unofficially” been a coach.
Troy described this role as including being a leader, mentor and sounding board for friends, family
and acquaintances. He explained how this role pervaded his life in athletics, academics and social
settings, and was generally purposed with “helping people get the most out of themselves.” Though
during the course of the interviews there was seemingly no direct conversation that expressly justified
leadership coaching, the discussion of leadership did occur and implications that were made further
substantiate the information found through the review of literature on the subject.
Competency. To Jennifer there are several competencies which are vital to effective
coaching: professionalism, integrity, ethics, communication (communicating with power), effective
listening (active listening) and the ability to guide with compassion, empathy and care. Jennifer feels
that a coach must possess and use their own unique insight and brilliance in the coaching relationship.
In order to be successful, the coach must possess and be proficient with several tools which can be
used to assist clients with obtaining their goals. Jennifer provides coaching through helping the
coachee with strategy, obstacle identification, eliminating excuses, upgrading their skills and
mastering their psychology (Jennifer Gage, personal communication, June 11, 2014).
Mike believes that “everybody needs a coach.” Mike explains the role of a coach as an
individual who brings forth what is already inside of a client of which they are not presently aware.
He explains that sometimes this process includes pointing out things to customers which they do not
want to hear, or that may cause them anxiety or distress (Mike Duralia, personal communication, June
8, 2014).
Troy’s unique approach to coaching includes him being a resource and a motivator, and his
efforts to motivate individuals is focused on the point of self-discovery. Again, since Troy doesn’t
give clients answers, he uses trust, questions, unique challenges and effective communication to assist
them through this process of self-discovery. Troy believes that trust is often difficult to achieve in a
short amount of time, so there is a certain pressure on coaches to be able to provide results as a means
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of bolstering the trust-building process. In addition to results, clients respond to a coach’s genuine
interests. Troy has been able to present his philosophy in a genuine manner of which his personal and
professional lives are testaments (Troy Spry, personal communication, June 22, 2014).
All three coaches that were interviewed had unique approaches to their craft; however, the
underlying competencies were generally congruent. Trust, communication and ethical/professional
standards were central competencies described by the three certified coaches. Factors such as
credentials and education are negligible; however, the base-line education level of those interviewed
was a minimum of a completed four-year Bachelor’s degree.
Leadership
In a YouTube video posted on May 22, 2014 by ICFHeadquaters, Janez Hudovernik refers to
coaching as “…the leadership style of the future.” Janez is an ICF Associate Certified Coach from
Slovenia who, during the advertisement video, relays his appreciation for the benefits of the
credentialing process offered through the ICF (ICFHeadquarters, 2014). Earlier we discussed how
even school teachers may benefit from developmental coaching that draws on theories of leadership
(Grant et al., 2010). According to Elberly et al. (2013), leadership “pervades all aspects of one’s life
in- and outside of organizations” (p. 427). Despite the pervasiveness of its social influence, there is
still a lack of consensus regarding the evolving concepts of leadership (Elberly et al., 2013). One key
to understanding the dynamics of leadership is understanding the concept’s source of origination.
Leadership can be perceived from the leader, the follower, or by the collective and/or the context
(Elberly et al., 2013). Leadership is often visible through behaviors, affect and cognitions which
represent the values or traits displayed by a leader (Elberly et al., 2013). Elberly et al. (2013) views
leadership in terms of an influence process within social systems which exist independent of structure
that can be enacted through any interaction (Elberly et al., 2013).
Authenticity. Authentic leadership involves self-awareness and consistency. An authentic
leader is one whose values and actions are congruent. In instances where leaders are demonstrating
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behaviors which are aligned with their cognition, there is generally a benefit to both the leader and
follower. Research suggests that individuals have the ability to detect authenticity and emotional
sincerity in others (Elberly et al., 2013). Gabel (2013) states that certain leaders use empathy and
respect to display their commitment to subordinates. Through these authentic actions, the
subordinates needs and potential for development can be explored by both the leader and the lead.
Miller (2011) noted authenticity first in a list of six abilities/skills necessary for success as a
consultant. Long-term success is often dependent on items such as character, trustworthiness and
integrity—terms often considered synonymous to authenticity (Miller, 2011).
Transformation. Authentic leadership has similarities with transformational leadership
theory, in that they both discuss the importance of the leader-follower dyad in regards to building an
authentic relationship (Elberly et al., 2013). Through this authenticity, the leader can influence
followers, enhance performance in a wide range of organizational settings and transform collectives
such as groups and organizations (Elberly et al., 2013; Hoch & Kozlowski, 2014). Multiple authors
concur that transformational leadership pertains specifically to a process involving idealized
influence, inspirational motivation, intellectual stimulation, and individualized consideration (Gabel,
2013, p. 347; Grant et al., 2010, p. 153; Kastenmüller, Greitemeyer, Zehl, Tattersall, George, Frey, &
Fischer 2014, p. 2). Kastenmüller et al. (2014) argues that transformational leadership is responsible
for creating positive emotions that counteract selective information processing which results in
inspiration. The resulting (inspired) individuals are able to perform better than they would normally
expect. Transformational leaders are charismatic and intellectually stimulating. They pay particular
attention to individuals and recognize strengths and weaknesses. Kastenmüller et al. (2014) describes
transformational supervisors as leaders who empower others and increase job satisfaction as well as
increase affective well-being and autonomy. A study by Kastenmüller et al. (2014) resulted in the
discovery of links between positive emotions and transformational leadership (r = .43, p < .01) as well
as positive emotions and contingent reward (r = .38, p < .01; p. 9). Gabel (2013) contends that
leadership should be transformative and create meaning (Gabel, 2013). The transformational leader is
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a role model responsible for establishing and maintaining a vision, displaying focus and dedication
and inspiring individuals to believe in transformation (Gabel, 2013).
Vision. An individual’s ability to influence, inspire and lead are contingent on a clear and
agreeable vision. A leader’s effectiveness is contingent on their ability to inspire others to identify
with, and share, new compelling visions (Wang, Waldman, & Zhang, 2013). From the leader’s
perspective, this process should involve the fundamental understanding that humans will more readily
favor information that is supportive rather than conflicting (Kastenmüller et al., 2014). Thus the
ability to influence individuals’ ideals and/or values proves beneficial to the process of providing a
compelling vision. Rupprecht et al. (2013) contends that “…leadership involves change, inspiration,
vision development, and overcoming major obstacles…” (p. 129). It is essential that these
involvements consider the unique needs of those being lead, as autonomy is a vital precursor to
motivation, influence and inspiration (Rupprecht et al., 2013). The essence of a vision is that it be
cognitively and emotionally shared and result in positive effects on functioning (Wang et al., 2013).
Communicating a meaningful vision assists the processes of establishing goals and creating strategies
(Rupprecht et al., 2013). Wang et al. (2013) suggests that the process of formulating a vision should
include multiple individuals. This point is agreeable and furthermore through involving individuals in
the goal and strategy development, they are better postured to be both empowered and inspired. Once
postured to be inspired, individuals will respond to leaders who express emotions such as optimism
and enthusiasm (Elberly et al., 2013). This enthusiasm and energy is visible to subordinates and in
itself provides inspiration (Gabel, 2013). It is through this process of inspiration that leaders provide
motivation to individuals, which expands their capabilities and increases their performance (Hoch &
Kozlowski, 2014).
Process. Gabel’s (2013) description of the process of leadership highlights several key
factors (e.g. authority, courage, motivation, ability) which influence principles-driven results.
According to Gabel (2013):
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…leadership may be defined as a process in which one individual who usually is in a position
of authority works in ways that are socially appropriate to influence others who are in
subordinate or follower positions to achieve principles-driven objectives that these latter
individuals may not have thought of reaching on their own; may not have been able to reach
by themselves; or perhaps did not have the courage, motivation, or ability to achieve through
their own efforts (p. 346).
While results may provide some validation to the effectiveness of one’s process, it is the analysis of
the process itself which yields the most telling results. The process of leadership can be generalized
as done by Gabel (2013) and the more interesting aspects result from defining what the process is
rather than what the process does. In fact, Kastenmüller et al. (2014) suggest that the process of
leadership has the ability to influence non-related processes of those being lead. The application of
leadership can affect confirmation bias, selective information processing, cognitive dissonance and
promote critical thinking--all processes independent of the process of leadership. In this light, more
research is needed in the area of defining these correlations of what are possibly interdependent
processes. For example, through the process of balancing information processing, an individual’s
mood can become more positive. Positive emotion also reduces cognitive dissonance (Kastenmüller
et al., 2014). The point being that the leadership process arguably consist of a multitude of micro-
processes. For instance, in organizations, when considering the processes associated with, and
influenced by, leadership, it is often helpful to consider a variety of leaders within the organization
(Wang et al., 2113). In organizations, leaders are often given responsibilities of which they often
distribute to subordinates (Teaff, 2006). There is a distinct difference in assigning tasks and sharing
responsibility; the latter is part of a process which improves relationships and fosters leadership.
Through examining the various levels of leadership, the significance of the dyadic relationships
becomes apparent, as leadership that is vested in positive relationships elevates to the collective
(Elberly et al., 2013). Again, positivity. This pervasive process of leadership is built upon
encouragement. Through encouragement, leaders promote the process of leadership itself. This is
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done by encouraging others to discover, become problem solvers, formulate ideas, consider
alternatives and, in general, develop their own processes. The process of leadership includes the
leader being accepted by those who are led (Wang et al., 2013). Providing encouragement is a means
of gaining the necessary acceptance to lead. In instances where individuals are placed in leadership
roles or positions this process of acceptance still occurs; however, there are aspects of power and
authority which effect this “post-appointment” acceptance. For instance, in transactional leadership a
supervisor uses both reward and coercive power to acquire (oftentimes acquiesced) outcomes
(Kastenmüller et al., 2014). While using such powers may be effective measures for gaining a result,
the process is not necessarily experienced by the leader without the threat of cognitive dissonance.
The even more difficult aspect of cognitive dissonance to tackle is the fact that it effects both the
leader and the lead, whereas to avoid such, decisions made by leaders have to be supported by the
lead not merely followed, in order to avoid negative emotions. Thus the exertion of power may gain
results but not necessarily be the mark of an effective leadership process. The various sources of
power as described by Gabel (2013) and Lewicki (2011) are positional power, expert power,
informational power, reward power, coercive power and referent power—of which informational
power is the most appropriate source of power for leaders. Informational power is derived from
expertise, data, facts and/or figures, in essence proof. Not inherited or acclaimed, less likely to be
disputed and more easily proven. Gabel (2013) references power as a mechanism by which
individuals influence others’ attitudes, beliefs and behaviors. Again, there is value in results and
power produces results. On the other hand, history has also proven power to be a producer of disdain,
revolution and retaliation. To avoid such negative creations, and truly harness the concept of power,
leaders should strive to understand the aspects beyond the possession of power such as the ability to
empower. Leaders who possess the ability to empower are effectively able to create sources of power
in addition to resources, knowledge and potential (Rupprecht et al., 2013). The focus of one’s
leadership should be on the process versus the result. Likewise as a coach, the skills of leadership and
an understanding of a process of becoming a leader are invaluable. Coaching individuals to lead
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enables them to influence their surroundings which will be strengthened and in turn strengthen those
who lead. The leadership process involves thinking strategically. Effective processes and strategy
enable leaders to transform visions into reality (Rupprecht et al., 2013).
Virtual. Environments which occur “online” or via the internet have many of the
characteristics of their counterparts in the “real” world. In the context of this research, this is to say
that leadership exists virtually as well. In fact, the internet has opened the door for a multitude of
leaders giving them a platform to share themselves and amass followers. An example of this comes
from the experiences of Troy Spry. Troy’s ambition to coach was propelled by responses from a blog
he created following his mother’s death. Troy’s story was shared via the internet using social media
mediums. As the story grew in popularity, so did the inquiries Troy received concerning advice for
life’s hardships (personal communication, June 22, 2014). For Troy, the internet served as a catalyst
for his career as a life coach. The reality is that virtual teams exists all over the world, connecting
with each other via electronic media in an effort to achieve common goals (Hoch & Kozlowski,
2014). The benefits of conducting business virtually has increased companies’ ability to staff, remain
flexible, reduce travel and meet the demands of an ever-changing market (Hock, 2014). With this
increase in the use of the internet to conduct business, there is an increase in a need to manage and
lead teams and individuals in this capacity as well. The disadvantages of virtual settings is that there
are lower levels of team cohesion, trust, cooperative behavior, social control and commitment. These
factors collectively and respectively have a negative impact on team performance and productivity
(Hoch & Kozlowski, 2014). Hoch and Kozlowski (2014) claim that though disadvantaged due to a
lack of face-to-face interaction, leadership is the key to minimizing such losses and maintaining
effectiveness when conducting such virtual affairs. During the course of several interviews, effective
communication was regarded as a highly desired and necessary component to coaching (Mike
Duralia, personal communication, June 8, 2014; Jennifer Gage, personal communication, June 11,
2014; Troy Spry, personal communication, June 22, 2014). The consensus among scholars is that
leading virtual teams can be challenging due to what is often asynchronous communication. It is
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likely that a leader’s ability to motivate and manage is hindered by the geographical dispersion (Hoch
& Kozlowski, 2014). Hoch and Kozlowski (2014) suggest structuring rewards as a method for
providing incentives for performance in situations where leaders are charged with leading individuals
to produce a result. The virtual atmosphere may be a holding ground for providing some distinctions
between the roles of leadership in coaching. The fact that coaches serve as guides, who provide
motivation to individuals to accomplish goals that they set for themselves, coaches may be in a better
position to conduct business online or telephonically, than managers or leaders in business. In another
light, coaches can attempt to understand and master the process of leading virtually and coach those in
leadership, supervisory and management positions on relevant tactics and approaches. One such
method for harnessing a geographically dispersed team is to distribute leadership to the members of
the team (Hoch & Kozlowski, 2014). Hoch and Kozlowski’s (2014) study found that shared
leadership contributed to team performance despite the utilization of virtual communications.
Furthermore, Hoch and Kozlowski (2014) recommend that “…leadership should not be the sole
responsibility of a hierarchical leader, but should be collectively exercised by empowering and
developing individual team members” (p. 391). Such a statement is directly in keeping with what has
been described to as relevant to the process of coaching. Concerning coaching, the suggestion is that
individuals be motivated to “get out of their own way,” thus coaches do not take responsibility for the
coachee, but empower the coachee to take responsibility for their selves (Troy Spry, personal
communication, June 22, 2014). A similarity in coaches and leaders is that the relationships they
build are circular in nature concerning both motivation and morality Gabel, 2013). A critical
component to achieving an effective relationship is active listening and powerful communication.
Concerning coaching, the difference in asynchronous and synchronous communications may be
minimal as compared to roles more supervisory in nature. Despite the noted setbacks of
communicating via the internet, it is possible to coach and lead effectively through virtual means if
the communication which does exist is meaningful. One method of establishing a meaningful
relationship is explained in the leader-member exchange (LMX) theory. Hoch and Kozlowski (2014)
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discuss LMX in part, to explain the emphasis on the two-way dyadic relationship between leaders and
members (the lead). The quality of such relationships is described as being correlated with levels of
subordinate responsibly, influence and performance. Though traditionally considered to be developed
through face-to-face interactions, Hoch and Kozlowski (2014) suggest that these dyadic relationships
can be maintained virtually as well. Elberly et al. (2013) suggests that geographically dispersed work
environments can be expected to increase in number and the means by which these teams
communicate will continue to develop as well. Leaders’ abilities and capabilities concerning the
virtual environment will play a role in their credibility, legitimacy and efficiency as technology
progresses. “The broader societal context continuously dictates what effective leadership entails and
who can emerge as a leader” (Elberly et al., 2013, p. 435).
Implications
Through this analysis it is determined that professional coaching can be considered a viable
occupation. The instances where professional coaches are not successful are likely due to business
oriented issues such as marketing, geographic location or quality of services offered. It was
determined that professional coaches may attend to specific focal areas such as management coaching,
executive coaching, relationship coaching, etc. There are, however, several factors which were
highlighted as essential (and arguably) critical to coaching in general. It is these common threads that
define the occupation of life coach. Such a commonality is coaches’ popular orientation towards
development and change as well as an aversion of the status quo (Wang et al., 2013). The life coach
is the essence of coaching and the title affords the latitude for those within the profession to determine
their niche or specialty, if they so desire. There are implications for the necessity of increasing
regulation, accreditation, credentialing and standards within the profession, though there is skepticism
on the feasibility of such efforts (Jennifer Gage, personal communication, June 11, 2014). And on the
other hand, there is a distinct desire by some for the profession to remain fluid (Mike Duralia,
personal communication, June 8, 2014). The field of professional coaching is growing, and currently
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the legitimacy of profession hangs in the balance of those within the profession. In the end, a coach’s
performance is measured by the coachee’s achieved result. The fact that coaches (by nature) focus on
increasing a client’s self-awareness, the coach is only tasked with assisting the process and does not
necessarily take on any responsibility (Mike Duralia, personal communication, June 8, 2014).
Individuals
Coaching involves a process by which those being coached take the risks and assume
responsibility for their own actions. The guidance provided by coaches is intended to garner a sense
of personal responsibility in the coachee, which can result in positive outcomes, but also has the
potential for negative consequence. Through the formation of a collaborative alliance, the coach and
coachee define goals and plans oriented toward those goals. The coach assists the client through
providing focus and motivation in addition to evaluating progress (Grant et al., 2010). Though it is
possible to coach a group such as with athletics, professional coaching in this context in arguably best
suited for individuals. Small groups such as couples or families may be coached effectively as well;
however, the larger the group becomes (in most cases) the more diffused the problems, dilemmas and
limitations become. Coaching in this capacity becomes more associated with motivational speaking
and self-help forums.
For the purposes of this research, one focus of the implications concerns the one-on-one
setting relevant to professional coaching. The rationale behind this focus derived from the survey
conducted for this research which found that the majority of professional coaching is conducted in the
one-on-one setting or in very small groups. As well, through the review of literature it became
evident that effective leadership involves identifying the individual growth and developmental needs
of those being lead (Gabel, 2013). For instance transformational leaders strive to have a genuine
interest in those they lead. These leaders utilize sincere respect as a means of maximizing the
potential for growth and development of those being led (Gabel, 2013). These individualized
considerations may result in efforts, by the leader, to mentor, provide feedback and coach
IT’S LIFE…COACH
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(Kastenmüller et al., 2014). Through the present study, it is concluded that essentially, leading is
homogeneous with coaching in that the facilitation of goal attainment is responsible for enhancements
in one’s ability to lead and communicate. Grant et al. (2010) found that the facilitation of goal
attainment is associated with stress reduction, increases in resilience and improvements in workplace
well-being. Implicating that the utilization of coaching as a development intervention is relevant to
collective environments such as organizations (Grant et al., 2010).
Organizations
Although leaders can lead themselves, leaders generally need followers (or at a minimum a
single individual to lead) in order to be relevant in a professional sense (Mike Duralia, personal
communication, June 8, 2014). It is very common to associate the leader-follower dynamic with
organizational settings. Relationships within organizations are key to the success of the organization
and the relationships involving the leaders within the organization are even more vital in contrast
(Teaff, 2006). For this reason, this research includes the implications for coaching in the
organizational setting. What you will not find is any instruction on how to coach entire organizations,
but rather the research reveals the potential impacts of coaching key personnel within organizations.
It is through the lens of the organizational setting where the tenants of leadership tie most deeply to
this research of life coaching. Coaching provides guidance, and many coaches like Troy Spry
consider themselves a resource, guide and/or motivator, but not necessarily a leader. This research
submits that both guidance and motivation when provided by a coach are in themselves resources. By
virtue of being a guide or a motivator coaches are a resource to individuals. Furthermore, it is the
nature of the provision of motivation and/or guidance that is inherently fastened to the process of
leadership. Though professional coaches may not consider themselves leaders, if they are effective,
they are indeed the former. Considering these assumptions, the research aims to conduct further
studies in the future that will provide clarity concerning the role of purpose as relates to motivation
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and the processes of providing motivation and guidance. In addition to existing as resources,
organizational leaders benefit from possessing influence.
Social psychology provides a useful paradigm related to social influence, which can provide
insight to the impact of such as relates to organizational settings (Gabel, 2013). Within organizations,
the influence of individuals (often leaders) can establish the conditions for the collective. It is also not
uncommon for organizations themselves (as a collective) to generate leadership through providing
inspiration for individuals to desire leadership positions (Elberly et al., 2013). Influence is
perpetuated by leaders through the process of inclusiveness. Teaff (2006) explains inclusiveness as
showing and telling individuals that they are important. Inclusiveness being most effectively spanned
by the provision of itself through actions and not simply through words. The process of inclusiveness
does not necessarily assume that subordinates desire to be included, which can complicate the
undertaking. At best, a leader can use honesty, rationale, openness and effective communication to
create such inspiration (Teaff, 2006).
As discussed earlier, a leader’s tendency to share responsibility is prevalent in the
organizational setting. Concerning organizational leadership, this inclusion is one of the most critical
aspects of leadership. Leaders’ intentions concerning tasking subordinates may be an effort to mask
personal limitations vice intended to include and inspire others through the sharing of responsibility.
One way to distinguish the intent behind such situations is the presence of a shared knowledge. This
implies that the leader shares both knowledge and any lack of knowledge with his colleagues (Wang
et al., 2013).
Leaders in organizations are often considered such because of their position, or are often put
into a position within the organization because of a recognized ability to lead. Leaders, however, can
exist outside of leadership positions with or without the recognition of other leaders but through the
recognition of others, such as a type of “shadow” leadership. This type of leader historically is
responsible for revolutions, social movements, strikes and situations of the like. The inclusion of
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leaders in the organization who include others in the efforts of the organization, is a practice that may
prevent such shadow figures and misfortunes such as rebellion (Teaff, 2006). In fact these forms of
informal leadership can provide permanence to collective cohesiveness and effectiveness (Wang et al.,
2013).
Coaches become increasingly important to organizations where there is a threat created by
disorganized or ineffective leadership. In organizations where there is a strong presence of group
membership, leaders must be of the group to be most effective (Wang et al., 2013). Coaching can
help bridge this gap by helping leaders identify the gaps between themselves and subordinates,
organizing a plan to connect with the group and implement a strategy and goals associated with the
process. If coaches are able to remain minimally biased, they can help leaders understand that the
process of leadership is follower-centric and thus actually emerges from the lower levels of the
organization (Wang et al., 2013). Simply “being in touch” with the members of an organization can
be an effective leadership tactic, but there is a level of earnestness that is required to truly draw upon
the hearts of men. One may say that an individual simply cannot fit (in) where they don’t (fit in).
Research shows that the phenomenon of similarity-attraction applies to the leader-follower
relationship. Commonality, as a stimuli, positively influences the development of high-quality
relationships among dyads and groups which include both coordination and communication. This is
caused by a shared understanding and mutual respect (Elberly et al., 2013). Such commonality is
influential to the coaching relationship and process of coaching in itself. This understanding is of
particular value concerning the coach’s ability to assist leaders within organizations. A coach’s role
in organizational leadership involves helping leaders create a specific atmosphere throughout the
organization. The leader must ultimately be able to transmit their message to the individuals within
the organization and often it is this process that is either ignored by, or unfamiliar to, individuals in
leadership positions. Coaches are able to help leaders lead leaders towards effective leadership. The
process of leading leaders is often more complicated than leading subordinates or followers. It is in
this unique seam that leaders can increase their effectiveness and unified endorsement throughout the
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organization (Elberly et al., 2013). The elimination of mixed messages from lower level leadership
increases the commitment and connectedness of those being lead, which eventually permeates to the
various levels within the organization. This creation and reinforcement of shared values throughout
the organization proves essential to maintaining cohesion (Rupprecht et al., 2013). Wang et al. (2013)
states that “…the leader’s role is to capture the foresight that often exists throughout an organization”
(p. 181). Coaches help leaders capture their own foresight enabling them to see the organization more
clearly.
Cessation
Though the term life coach is relatively new, coaching relationships have existed throughout
history with examples cited related to Aristotle, Machiavelli and the like (Miller, 2011). The
similarities and differences between coaching and a variety of helping professions and business
professions is evidenced by this research. The role of a life coach is for all intents and purposes
relative to the coach’s skill and the needs of the coachee. Professional coaches must possess certain
skills and produce quantifiable and qualifiable results for clients in order to provide evidence of
validity and reliability. Life coaches can practice in as broad or as narrow of a scope as they desire,
because the title is not limiting, due to the subjectivity of life.
In the end, coaches benefit from possessing leadership skills. Also, leaders can (and most
likely would) benefit from possessing coaching skills. The many skills requisite of leadership are in
many instances synonymous with coaching. Additionally, a leader can effectively lead by simply
providing an effective coach as a resource for those he leads. In the instance where a leader desires to
lead more effectively, through the enhancement of his leadership ability, the services of a coach could
prove beneficial. Furthermore, professional coaching is a viable occupation and coaching leadership
skills is a niche with grandiose potential of which can feasibly be brokered by a certified life coach.
In closing, consider this thought from Mike who explains that, “life coaching encompasses all of the
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aspects of coaching which helps an individual move along their own unique journey” (personal
communication, June 8, 2014).
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