Phase 2

Running head: SIT & SLEEP 1

Systems Analysis and Redesign Project-Phase 2

Sit & Sleep

Gabriel Erosa

BMIS-530-B01-LUO

Dr. Kenneth Pinaire

Liberty University Online

Lynchburg, Virginia

Deliverable Date: June 26, 2016

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Systems Analysis and Redesign Project-Phase 2-Sit & Sleep

In this new updated enterprise resource planning (ERP) system and the second part of this

project, it will explain the current redesigning that needs to be addressed. It will show some of

the problems and opportunities that may arise when the updated ERP system is being redesigned.

Sit & Sleeps Information Technology (IT) personnel is hoping to achieve positive results without

having that many technical issues in redesigning this updated ERP system including any

implementations which are also necessary to be executed by software developers during its

current business process. Buying and creating new computer software may also critical in this

project in the long term.

Current Business Process

In this current business process it is meant to provide excellent customer service to the

public who are interested in buying the best quality mattresses in Southern California that exist.

IT managers and system analyst have decided to redesign this new information system including

the company’s updated ERP system so their functionalities can work more efficiently on a

permanent basis. New implementations must also be executed to the system so its usability

requirements can be tested in capacity and speed for its hardware determinants. Software

determinants in their applications and compatibility will be evaluated once the system has been

integrated with new hardware configurations. The opportunities in redesigning this new ERP

system are endless in its emerging technologies. It will provide Sit & Sleep’s website more

options for customers who make purchases online by providing them live chats with business

managers if they have any questions and concerns relating to their mattresses. In addition, it will

give customers the benefit to choose or create their own colorful mattresses online by using Sit &

Sleeps drawing tool on their website before they decide to make a purchase.

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The cost of training and hiring skilled IT personnel is very important for this project so it

can prevent any failures during the redesigning process. Even after when the implementations are

executed the IT staff must be knowledgeable in using the new information system or otherwise it

will backfire causing functional inefficiencies as a negative result. New computer software like

enterprise solutions through Oracle has been purchased in developing this proposed system to

ensure software capabilities will work to their optimal level. “Lack of proper analysis of

requirements will lead to non-availability of certain essential functionalities. These are certain

generic challenges while implementing ERP solutions. Depending on the sector in which the

company operates in, the extent of complications may vary” (Ramco, 2016, para. 8). So, it is

extremely important to hire, an experienced team of consultants in this case.

Investing in its IT infrastructure is very critical during the redesigning of this system.

ERP applications and their modules must possess good processing speed and enough storage so

it can avoid any technical issues in the long run. Other types of risk involved in redesigning the

system are changes in information technology in a lack of proper controls for Sit & Sleeps IT

department. ERP system implementations causes many changes in an organization so Sit &

Sleep’s IT personnel must be prepared and aware of this situation when it occurs. Additionally,

more opportunities will keep arising once its redesigning of the system is completed. It will be

capable of supporting Sit & Sleep’s operational processes with ease and this includes eliminating

any usability issues the ERP system may have some time in the near future. The quantifiable

results in redesigning this system are improving Sit & Sleep’s competitive position and to resolve

any customer support issues through its advanced software management systems.

Attracting more customers online through the use of Facebook and Twitter is also another

business strategy Sit & Sleep will need to consider in staying competitive against other furniture

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businesses like Levitz and Macy’s. Success needs to be measured for everyone who works for Sit

& Sleep and has put lots of work and dedication to the company. For the system to be successful

only skilled and dedicated IT professionals will be hired for the job. Challenges in ERP solutions

will always exist for Sit & Sleep when it comes to redesigning and implementing its software

applications. If the cost is too high then project managers may delay the systems redesigning and

implementations to a certain point because of lack of support. Senior management has to agree

on redesigning the project or otherwise it will lead to issues and frustrations at Sit & Sleep.

Observing users who use the system will play a big role when data is being processed so IT

personnel can make sure it is working efficiently. Once the system is tested and evaluated as long

as it provides positive results the redesigning and implementations will be considered to be a

success. Everything cannot be implemented all at once in this new updated ERP system or it will

lead to lots of confusion.

Hardware Determinants

Redesigning and implementing this system will require some time and patience from Sit

& Sleep’s IT personnel in order for the project to be successful. A large part of this ERP system

will be running through business SAP applications and updates. Cloud computing and Google

docs will be more efficient than before once the redesigning of the system is complete its

processing power. Web technologies will help IT managers at Sit & Sleep determine the best

solution when they are making decisions based on effective hardware and infrastructure options

for this ERP system relating to its capacity. Its speed will be much faster than before ranging in

the systems random access memory (RAM) on 64-bit processors ranging from 140 MB to 300

MB running on a standard operating system which is Windows 10.

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The computing power of this new system will be more efficient in its use when computer

programmers implement more random access memory to its applications. It will increase the

system’s speed and durability by 56 percent. “In the evolution of improved project management

solutions many software programs were produced and made available to project managers.

Recently, as many as fifty project management software packages were offered for sale to

companies or individuals” (McCollum, 2015, p. 243). The amount of cache memory in the

system has a big impact on the computers speed. An updated hard drive will be installed on the

new ERP system so it can save larger amounts of data compared to the older version. Older

versions Windows 7 and 8 were also previously used in the system but when Windows 10 was

installed it did cause some issues in its enterprise applications.

Microsoft’s IT professionals were the ones who advised Sit & Sleep’s project managers in

upgrading their ERP systems to a new and advanced software application that will run more

efficiently through Windows 10. For some reason Windows 10 has given many organizations

including Sit & Sleep technical issues when using older versions of an ERP system. Information

technology suggests that a brand new and improved ERP system will be running more efficiently

through Windows 10. The issue was fixed once Windows 10 was installed along with an updated

ERP system and its implementations. Redesigning the system was very critical up to this point to

ensure this ERP system can hold up to at least 4 GB of RAM. Computer hardware components

were already included in the system through its computer technology itself which includes a

wireless mouse, monitor, and special touch screen devices. When a CD-ROM is used to transfer

data from another PC it will run through the EPR system about 160 kilobytes per second. IT and

software capabilities in its latest terms will help identify Sit & Sleep’s current business needs

through this advanced ERP system in satisfying their online customers.

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Software Determinants

Project managers felt that using a PC instead of a Macintosh (MAC) would be the best

option for having an effective ERP solution run efficiently and reduces cost for Sit & Sleep. Intel

processors and Pentium III operate on the system around 733MHz. Sit & Sleeps entire IT

department uses the best brands in computer technology like Toshiba, Samsung, and Hewlett-

Packard (HP). Ranging from desktop PC’s, tablets, and laptop computers ownership at Sit &

Sleep has invested substantial amount of money in information technology to make sure the

organization will be successful financially. They must continue to use the Internet towards Sit &

Sleeps benefit and find other ways to keep attracting their customers by developing new

marketing strategies now and in the future especially that technology will continue to grow.

“Component-based development is similar to object-oriented development in the focus is on

creating general purpose pieces of software that can be used interchangeably in many different

programs. Components can be as small as objects or as large as pieces of software that handle

single business functions, such as currency conversion” (Hoffer, George, & Valacich, 2014, p.

41).

Mobile applications have been implemented on the system through service providers like

T-Mobile and AT&T along with a stable WI-FI Internet connection so project and IT managers

can have efficient control of its compatibility in wireless communications through Sit & Sleeps

entire IT staff by using their smart phones. In addition, communication technologies would be

responding from the ERP system in testing its wireless capabilities and configurations so IT

managers can make sure everything is working properly through Microsoft Windows 10. Popular

software packages like Microsoft Excel, Access, and Project will be used on a daily basis by Sit

& Sleeps IT personnel to conduct their job duties in a timely manner. Computer programmers in

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redesigning the system used programming languages like Java, C+++, and COBOL to execute

and integrate its software components. Generally, this is meant to improve process efficiencies

the ERP system encounters to retrieve certain information that the older version was not able to

do. Cleaning its memory was also necessary to make its speed run more effective on an updated

enterprise solution application. In Sit & Sleeps Supply Logistics Department, their management

information systems were also updated and redesigned so it can provide decision makers more

access to statistical, financial, and project management information. The system and its software

applications are owned by IBM to help improve Sit & Sleeps financial position and computer

technology so they can continue to be successful.

Maintenance & Upgrades

Maintenance will be executed to clean and delete any memory or viruses the system may

encounter during its use. Upgrades will continue to be installed by IT personnel in the system

itself including any newer versions of ERP solutions that may be introduced to Sit & Sleep.

Newer standard operating systems from Microsoft and Apple will be considered for the system in

the long term. Microsoft Windows 10 is the best option for this system currently and it did cause

some technical issues through its software applications. IT personnel made an excellent job in

fixing the system and its issues. Future changes in computer technology that may affect the

system will include newer upgrades from Microsoft Windows operating systems in the near

future. Alternatively, upgrading the ERP system to a newer version will always cause technical

issues as it did recently when implementations were being executed. Redesigning the system was

a long process for IT personnel to complete within its desired deadlines. In addition, system

analyst had to fix any issues the system encountered during its redesigning as it was a

complicated project for Sit & Sleep overall. “As a type of IS/IT capability at the

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functional/operational level, ERP capabilities can result in creating shared and standard

applications by enabling firms to retain data integrity and manage multiple business functions”

(Karimi, J., Somers, T., & Bhattacherjee, A., 2007, p.224).

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References

Hoffer, J.A., George, J.F., & Valacich, J.S. (2014). Modern Systems Analysis and Design, 7e,

Upper Saddle River, NJ: Pearson Education Inc. Publishing.

Karimi, J., Somers, T., & Bhattacherjee, A. (2007). The Role of Information Systems Resources

in ERP Capability Building and Business Process Outcomes. Journal of Management

Information Systems, 24(2), 221-260. Retrieved from

http://www.jstor.org/stable/40398684

McCollum, J. K. (2015). THE IMPORTANCE OF PROJECT MANAGEMENT SOFTWARE

AND SYSTEMS ENGINEERING IN MEGA PROJECTS. Journal of Information

Systems & Operations Management, 242-248. Retrieved from

http://ezproxy.liberty.edu:2048/login?

url=http://search.proquest.com/docview/1770932963?accountid=12085

Ramco, (2016). Enterprise Resource Planning, 7 Common Challenges Faced in ERP

Implementation, NPN. Retrieved from http://blogs.ramco.com/7-common-challenges-

faced-in-erp-implementation

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Network Diagram

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Gantt Chart

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Communication Plan

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Preliminary Budget

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Appendix A

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Appendix B

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Appendix C

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Appendix D

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Appendix E

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Appendix F

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Appendix G

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Appendix H

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Appendix I