STAGE 3
Stage 3: Business Analysis and System Recommendations 1
Shawn Montgomery
Stage 3: Business Analysis and System Recommendations
Professor Wooten
IFSM 300,
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Stage 3: Business Analysis and System Recommendations 2
I. Requirements
A. Stakeholder Interests
Below is a table showing the main stakeholders Maryland Technology Consulting
(MTC), a significant problem for each stakeholder related to the current hiring process and how a
technology solution can help address those problems.
Role Specific problem related to the
current hiring process
How a technology solution
to support the hiring
process could address the
problem 1. CEO They are not recruiting a skilled
candidate when they are needed
most.
Recruiting employees on a contract
basis and not for future contracts.
Highly qualified candidates
will deliver the right services
during times when MTC
acquires new contracts.
MTC’s new recruiting
arrangement will allow it to
hire new workers more
proficiently in a short time
(UMGC, Analyzing Process
Improvements Supported by
IT, n.d.). 2. CFO The current hiring mechanism is
inefficient and costly. It does not
upgrade the ongoing processes
The new hiring system will
initiate and facilitate the
future functionality of the
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Stage 3: Business Analysis and System Recommendations 3
while monitoring current
processes.
hiring process of MTC and
preserve a record of the
available employee’s skill
levels and their academic
qualifications (White, 2018).
The system will speed the
hiring process and decreases
the hours of hiring a
candidate. 3. CIO The current system is not
profitable, does not integrate with
IT systems present in the
organization, and it is not globally
viable.
The systems being
technologically advanced
will be cost-effective and
faster in hiring.
The new software will
assimilate with the current
systems and mobile
applications and have the
capacity to work throughout
the world, and workers will
be hired globally (White,
2018). 4. Director of
Human Resources
Not supervising the hiring quests
properly, being unharmonious with
the present systems, and not user
The new technology will
integrate with the present
system and will be easy to
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Stage 3: Business Analysis and System Recommendations 4
friendly hence does not meet the
hiring demands (UMGC,
Analyzing Process Improvements
Supported by IT, n.d.).
use.
The hiring process will be
modernized to meet the
hiring demands because it is
speedy. 5. Manager of
Recruiting
The hiring system at MTC is not
sufficient because it cannot hire 75
employees in three months.
Currently, the hiring rate stands at
50%.
The new hiring system is
efficient and will allow MTC
to hire 75 employees with
three months.
Allow recruiters to source,
interview, and hire highly
trained individuals to be part
of the team as fast as
possible. 6. Recruiters The hiring department is not able
to accomplish the company’s
business goals of verifying and
showing every applicant and
sending only those who are highly
qualified to the recruiting managers
together with offers of who they
think is suitable for the job.
The new electronic system
will demonstrate the aptitude
to be dependable by issuing
status updates quickly,
efficiently, and successfully
screening candidates to
establish the right ones
(White, 2018). It will also
streamline the offering
process. 7. Administrative It is not easy to submit candidate An automatic electronic
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Stage 3: Business Analysis and System Recommendations 5
Assistant applications and curriculum vitae
(CVs) through the office mail to
the right managers conducting the
hiring process.
Keeping all applicant’s data and
status for quick access is not easy.
channel will forward
candidate applications and
CVs and also monitor the
status of recruitment
paperwork. The new system
will easily track the
applicant’s data (UMGC,
Analyzing Process
Improvements Supported by
IT, n.d.). 8. Hiring Manager
(Functional
supervisor, the
new employee
would be working
for.)
Processes like monitoring and
screening all job listings,
applicants, planning for interviews,
and finding the most qualified
candidate all together is not easy in
the current system (UMGC,
Analyzing Process Improvements
Supported by IT, n.d.).
The new software will
organize a candidate (s)
hiring process and available
job listings electronically.
B. Defining Requirements
The table below indicates requirement statements together with the stakeholder who
identified the requirements.
Requirement ID # only
Requirement Statement Stakeholder (Position and Name from Case Study that identified this
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Stage 3: Business Analysis and System Recommendations 6
requirement) User Requirements – (What the user needs the system to do)
EXAMPLE The system must store all information from the candidate’s application/resume in a central applicant database.
Recruiter- Peter O’Neil
1. The system must match a candidate with the present vacant position that is best suited for the candidate based on the candidate (UMGC, Analyzing Process Improvements Supported by IT, n.d.).
Recruiter- Peter O’Neil
2. The system has to direct candidate resumes to the suitable recruiting managers.
Administrative Assistant, Tom Arbuckle
3. The system must send job offers to potential applicants (UMGC, Analyzing Process Improvements Supported by IT, n.d.).
Hiring Manager-Not Named
4. The system has to make arrangements for interviews as well as send stakeholders invites via email.
Administrative Assistant, Tom Arbuckle
5. The system has to gather feedback and send updated status to the recruitment panel
Recruiter-Peter O’Neil
System Performance Requirements – (How the system will perform)
EXAMPLE The system must be implemented as a Software as a Service solution.
CIO – Raj Patel
6. The system has to be compatible with the existing systems and architecture of the company (UMGC, Analyzing Process Improvements Supported by IT, n.d.).
CIO – Raj Patel
7. The system must allow several processes to be conducted electronically
Administrative Assistant – Tom Arbuckle
8. The system must keep a record of the certifications and skill levels of existing employees (UMGC, Analyzing Process Improvements Supported by IT, n.d.).
CFO: Evelyn Liu
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Stage 3: Business Analysis and System Recommendations 7
9. (Security) The system must use role-based authentication
CIO – Raj Patel
10. (Security) The system must secure all applicants information
CIO – Raj Patel
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Stage 3: Business Analysis and System Recommendations 8
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Stage 3: Business Analysis and System Recommendations 9
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