STAGE 3

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Stage 3: Business Analysis and System Recommendations 1

Shawn Montgomery

Stage 3: Business Analysis and System Recommendations

Professor Wooten

IFSM 300,

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Stage 3: Business Analysis and System Recommendations 2

I. Requirements

A. Stakeholder Interests

Below is a table showing the main stakeholders Maryland Technology Consulting

(MTC), a significant problem for each stakeholder related to the current hiring process and how a

technology solution can help address those problems.

Role Specific problem related to the

current hiring process

How a technology solution

to support the hiring

process could address the

problem 1. CEO They are not recruiting a skilled

candidate when they are needed

most.

Recruiting employees on a contract

basis and not for future contracts.

Highly qualified candidates

will deliver the right services

during times when MTC

acquires new contracts.

MTC’s new recruiting

arrangement will allow it to

hire new workers more

proficiently in a short time

(UMGC, Analyzing Process

Improvements Supported by

IT, n.d.). 2. CFO The current hiring mechanism is

inefficient and costly. It does not

upgrade the ongoing processes

The new hiring system will

initiate and facilitate the

future functionality of the

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Stage 3: Business Analysis and System Recommendations 3

while monitoring current

processes.

hiring process of MTC and

preserve a record of the

available employee’s skill

levels and their academic

qualifications (White, 2018).

The system will speed the

hiring process and decreases

the hours of hiring a

candidate. 3. CIO The current system is not

profitable, does not integrate with

IT systems present in the

organization, and it is not globally

viable.

The systems being

technologically advanced

will be cost-effective and

faster in hiring.

The new software will

assimilate with the current

systems and mobile

applications and have the

capacity to work throughout

the world, and workers will

be hired globally (White,

2018). 4. Director of

Human Resources

Not supervising the hiring quests

properly, being unharmonious with

the present systems, and not user

The new technology will

integrate with the present

system and will be easy to

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Stage 3: Business Analysis and System Recommendations 4

friendly hence does not meet the

hiring demands (UMGC,

Analyzing Process Improvements

Supported by IT, n.d.).

use.

The hiring process will be

modernized to meet the

hiring demands because it is

speedy. 5. Manager of

Recruiting

The hiring system at MTC is not

sufficient because it cannot hire 75

employees in three months.

Currently, the hiring rate stands at

50%.

The new hiring system is

efficient and will allow MTC

to hire 75 employees with

three months.

Allow recruiters to source,

interview, and hire highly

trained individuals to be part

of the team as fast as

possible. 6. Recruiters The hiring department is not able

to accomplish the company’s

business goals of verifying and

showing every applicant and

sending only those who are highly

qualified to the recruiting managers

together with offers of who they

think is suitable for the job.

The new electronic system

will demonstrate the aptitude

to be dependable by issuing

status updates quickly,

efficiently, and successfully

screening candidates to

establish the right ones

(White, 2018). It will also

streamline the offering

process. 7. Administrative It is not easy to submit candidate An automatic electronic

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Stage 3: Business Analysis and System Recommendations 5

Assistant applications and curriculum vitae

(CVs) through the office mail to

the right managers conducting the

hiring process.

Keeping all applicant’s data and

status for quick access is not easy.

channel will forward

candidate applications and

CVs and also monitor the

status of recruitment

paperwork. The new system

will easily track the

applicant’s data (UMGC,

Analyzing Process

Improvements Supported by

IT, n.d.). 8. Hiring Manager

(Functional

supervisor, the

new employee

would be working

for.)

Processes like monitoring and

screening all job listings,

applicants, planning for interviews,

and finding the most qualified

candidate all together is not easy in

the current system (UMGC,

Analyzing Process Improvements

Supported by IT, n.d.).

The new software will

organize a candidate (s)

hiring process and available

job listings electronically.

B. Defining Requirements

The table below indicates requirement statements together with the stakeholder who

identified the requirements.

Requirement ID # only

Requirement Statement Stakeholder (Position and Name from Case Study that identified this

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Stage 3: Business Analysis and System Recommendations 6

requirement) User Requirements – (What the user needs the system to do)

EXAMPLE The system must store all information from the candidate’s application/resume in a central applicant database.

Recruiter- Peter O’Neil

1. The system must match a candidate with the present vacant position that is best suited for the candidate based on the candidate (UMGC, Analyzing Process Improvements Supported by IT, n.d.).

Recruiter- Peter O’Neil

2. The system has to direct candidate resumes to the suitable recruiting managers.

Administrative Assistant, Tom Arbuckle

3. The system must send job offers to potential applicants (UMGC, Analyzing Process Improvements Supported by IT, n.d.).

Hiring Manager-Not Named

4. The system has to make arrangements for interviews as well as send stakeholders invites via email.

Administrative Assistant, Tom Arbuckle

5. The system has to gather feedback and send updated status to the recruitment panel

Recruiter-Peter O’Neil

System Performance Requirements – (How the system will perform)

EXAMPLE The system must be implemented as a Software as a Service solution.

CIO – Raj Patel

6. The system has to be compatible with the existing systems and architecture of the company (UMGC, Analyzing Process Improvements Supported by IT, n.d.).

CIO – Raj Patel

7. The system must allow several processes to be conducted electronically

Administrative Assistant – Tom Arbuckle

8. The system must keep a record of the certifications and skill levels of existing employees (UMGC, Analyzing Process Improvements Supported by IT, n.d.).

CFO: Evelyn Liu

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Stage 3: Business Analysis and System Recommendations 7

9. (Security) The system must use role-based authentication

CIO – Raj Patel

10. (Security) The system must secure all applicants information

CIO – Raj Patel

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Stage 3: Business Analysis and System Recommendations 8

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Stage 3: Business Analysis and System Recommendations 9

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