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Work Experience

Department of the Army-Corp of Engineers

Executive Assistant (Detail Assignment)

July 2017 – Present

As an Executive Assistant support services to our Senior Executive Services (SES), Deputy Chiefs and their division personnel.

· Very organized and experience serving as a travel coordinator for Senior Executive Services (SES), Deputy Chiefs and their division personnel.

· Primary Liaison between individual travelers and central travel office. Performs responsibilities as alternate travel preparer

· Administer and prepare travel requests, authorizations, and invoices, coordinate passport/visa requests, research transportation schedules, lodging arrangements, and meeting locations, confirm reservations.

· Assists in identifying work priorities for senior staff, and ensures the proper focus and visibility of critical tasking for entire directorate

· Actively manages calendars de-conflicting schedules, and coordinates with other individuals to ensure the correct meetings occur

· Schedules, coordinates, and provides support for meetings, events, interviews, appointments, and other similar activities

· Assist staff with follow-up phone calls on outstanding actions.

· Answers telephones, record messages, forward calls, and respond appropriately to inquiries

· Tracks incoming and outgoing correspondence, alerting responsible parties of tasking and ensuring coordination of responses by relevant directorates within established deadlines, review and edit work products, prepare files for circulations, monitor progress, and maintain files (hard copy and electronic)

· Ability to multi-task

· Excellent written, presentation and verbal communication skills

· Proficiency with Microsoft Office Suite of tools, including SharePoint

Department of the Army-Corp of Engineers

Administrative Assistant

August 2014 – Present

· Arranging travel for staff, including scheduling transportation, making room reservations, preparing travel authorizations and itineraries, and preparing travel vouchers.

· Receives and arranges passport/visa requests

· Maintains corporate purchasing card, prepares and submits expense reports, and reconciles bills

· Preparing and transmitting Time and Attendance records and reports for office staff in CEFMS

· Filing documents and memos in accordance with Department of the Army (DA) regulations, policies and guidance

· Familiarity with Army Regulation 25-50 Preparing and Managing Correspondence

· Scheduling conferences, meeting and maintaining calendars for Deputy Chiefs

· Preparing, proofreading and editing letters, memorandums, and other related correspondence documents

· Prepare, scan, verify for accuracy, and file travel related documents.

· Maintaining routine correspondence tracking packages for several divisions

· Greet and escort clients and conducting events

· Assembling confidential documents

· Answering telephones and routing to staff members, as appropriate

· Monitoring and ordering office supplies

· Knowledge of Corps Engineers Financial Management System (CEFMS)

· Knowledge of Microsoft Office (Word, Excel, PowerPoint, Access, Outlook)

· Perform other duties as assigned

Department of Agriculture (APHIS)

Program Assistant – Summer Intern

June 2014-August 2014

· Prepared, verifying, and completing SF-52 data entries

· Prepared formulations and reconciling budget

· Prepared Travel arrangements and travel vouchers in Gov-Trip

· Prepared Time & Attendance

· Using office automation software packages and equipment to type, edit, and format letters, memoranda, reports, charts, graphs, and spreadsheets

· Receiving all incoming correspondence and determining which should be brought to the attention of the supervisor, handled personally, or routed to other individuals

· Maintaining various tracking systems and control files

· Prepared and organize arrangements for meeting and conferences

· Prepared letters, memorandum, reports, and spreadsheets

· Collect tracking of data and statistical information from special project

· Answering telephones and routing to staff members, as appropriate

· Knowledge of Microsoft Office (Word, Excel, PowerPoint, Access, Outlook)

· Perform other duties as assigned

Prince George’s County – Department of Social Services

Personnel Representative

March 2014 – May 2014

· Serve as the POC person for current and former employees

· Process customer service inquires and issues via through email, telephone and in-person

· Prepared and organize meeting, conferences, and appointments

· Maintaining highly sensitive and confidential information

· Resolves problems in a timely manner

· Knowledge of Microsoft Office (Word, Excel, PowerPoint, Access, Outlook)

· Perform other duties as assigned

Prince George’s County – Department of Social Services

Energy Intake Assistant Program Assistant

December 2012 – March 2014

· Process and review applications in order to evaluate qualifications for the Energy Assistance Grant program

· Coordinate and schedule interviews for eligibility of applications

· Interview new or returning customers in person or by telephone

· Assisting elder and/or disable clients whom needs assistance with completing applications

· Evaluate financial records

· Communicate effectively with clients, faulty, and other community resource agencies

· Answering telephones and routing to staff members, as appropriate

· Maintaining confidential and complex materials while exercising discretion and applying administrative concepts and principles

· Able to deal with confrontation and stressful situations in a constructive and professional manner

· Participated in Toys for Tots and Thanksgiving & Christmas Dinner program

· Knowledge of Microsoft Office (Word, Excel, PowerPoint, Access, Outlook)

Library of Congress

Scanner Analyst (Government Contractor)

June 2009 – September 2012

· Answering telephones and routing to staff members

· Operates computer hardware and software to create and output computer-generated slides and digital presentations, prints, and related content

· Maintain and record employee daily goals

· Building a digital library, digital photography, and digital scanning software, preservation, presentation and production of digital books

· Digitizing special collection books from different centuries

· Performs quality control for both manual and mechanical methods

· Operates enlarges and processors to produce prints

Department of Agriculture

Office Automation Clerk

June 2007 – April 2008 (GIPSA)

March 2007 – June 2007 (APHIS)

· Prepared Travel arrangements in Fed-Travel

· Prepared Time & Attendance

· Process monthly expense reports

· Received bonus for excellent job performance on special projects

· Prepared financial spreadsheets and correspondence

· Enter statistical data and retrieve other research reports information

· Assembling information for quarterly reports

· Prepared and editing letters, memorandums, and other related correspondence

· Knowledge of Microsoft Office (Word, Excel, PowerPoint, Access, Outlook)

· Perform other duties as assigned

Department of Health and Human Services (NIH)

Acquisition Receptionist (Government Contractor)

December 2006 – March 2007

· Answering telephone calls, signing for mail and escorting visitors

· Maintaining complex materials while exercising discretion and applying administrative concepts and principles

· Arrange meeting, conferences and appointments

· Prepared and edited letters, memorandums and other related correspondence

· Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer

· Knowledge of Microsoft Office (Word, Excel, PowerPoint, Access, Outlook)