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1. Empathy Goal

1. To improve my consideration of others’ feelings and what

they are going through before making snap judgments or

decisions

2. To be a better role model and team leader by leveraging my

understanding of others’ emotions

Actions

1. Practice several actions from “16 Different Ways to Develop

Empathy”

(Leadership Development Institute, April 2012,

http://www.leadershipdevelopmentinstitute.net/2012/04/for-

leaders-16-different-ways-of-developing-empathy/)

Specifically, I will practice:

XXXX

2. Be more mindful of body language and gestures that may

give the wrong impression (Gandhi’s Neurons – The Practice of

Empathy)

Specifically, increase self-awareness of:

xxxxx

3. Engage in more Dynamic listening techniques (EI@W;

Dynamic Listening section, Personal Filters, p 126-132)

Specifically, I will practice:

XXXXX

Indicators

Self Monitoring

Increasing incidences of:

1. Listening to an

employee’s issues and

concerns and validate what

they are saying before I

respond with my thoughts

2. Stopping to think how

someone else feels

3. Increased approachability

for an employee when I am

stressed due to tight

timelines and deliverables

4. Objectivity when dealing

with employees who are

seeking a voice of reason to

bounce thoughts off of

5. Showing appreciation for

the hard work and dedication

to all who support me

Decreasing incidences of:

1. Snap judgments when I

only have 1 side of a story

2. Being afraid to say what I

am thinking, feeling or

needing

3. Body language that

indicates that I might be too

busy to get involved