management case analysis
Management Competencies
Session 4: POWER & POLITICS
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Seminar Leader:
Agenda
1. Warm-up case 2. Approach or Avoid Power and Politics? 3. Gaining and Using Power 4. Stakeholder Analysis
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1. Warm-Up Case
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A short clip from Spielberg’s “Lincoln” (2012)
context for the clip: • 1865, President Abraham Lincoln expects the
Civil War to end within a month, and is concerned that his 1863 Emancipation Proclamation (which declared all slaves free men) may be discarded by the courts and African-American be re-enslaved once the war has concluded
• hence he tries to get his proposed 13th constitutional (anti-slavery) amendment passed in congress, but support is shaky with Republicans, and most Democrats oppose it
• in the scene we witness a congressional debate about the proposed amendment
2. Approach or Avoid Power & Politics?
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Views on Power
“I love power. But it is as an artist that I love it. I love it as a musician loves his violin, to draw out its sounds and chords and harmonies.” -Napoleon Bonaparte
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“Contact with men who wield power and authority still leaves an intangible sense of repulsion. It's very like being in close proximity to faecal matter.” -Jean Baudrillard
“the power to influence is something that most people would like more of, even if they do not want the responsibility that may go with it.”
charles handy from: “understanding organizations” (1993), p124
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reasons why people shy away from power & politics
1 just-world-hypothesis
2 ”leadership industry”
3 protecting your self-esteem jeffrey pfeffer prof. of org. behavior, stanford
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DON’T BE A GRADUATE OF THE UNIVERSITY OF WISHFUL THINKING
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power-orientation can be good !
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percentiles
(subordinates’ self-reports)
managers with high institutional power-motivation achieve superior outcomes
affiliative managers (affiliation motivation > power motivation, high inhibition)
personal power managers (power motivation > affiliation motivation, low inhibition)
institutional power managers (power motivation > affiliation motivation, high inhibition)
power/politics-orientation may reduce stress!
Perceptions of organizational and extra- organizational stressors
• Ambiguity and change • Increased accountability • Interpersonal interactions • Organizational politics
Psychological and physiological strain
• Anxiety • Executive stress and well-
being
political skill
source: Political Skill: An Antidote for Workplace StressorsAuthor(s): Pamela L. Perrewé, Gerald R. Ferris, Dwight D. Frink, William P. Anthony Source: The Academy of Management Executive (1993-2005), Vol. 14, No. 3
powerlessness corrupts !
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people who feel powerless, unimportant, and restricted by rules and regulation get even by:
• being overcontrolling, • being overexacting • demanding “tribute” for fulfilling
requests • venting their frustration on those who
are even less powerful
power and perspective taking
power can blind to the perspectives and feelings of others
you should approach power rather than avoid it but with a critical awareness - leaders who balance power with perspective taking are the most effective
Source: Galinsky et al. (2006). Power and Perspectives not Taken. Psychological Science
3. Gaining and Using Power
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defining power
power = - (dependence)
person A
person B
relative power/depend.
power is a relational property (not an individual attribute)
in french: pouvoir (noun): resource
pouvoir (verb): behavior, i.e. use of power
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defining politics
why do we need politics? why does politics exist?
• misaligned interests • diverse perspectives • competition for scarce resources & interdependence
derived from the words "poly" meaning "many", and "tics" meaning "blood-sucking parasites."
(urban dictionary)
(cambridge dictionary)
the activities of people (e.g. elected officials) who seek to influence the way a community (e.g. country, organiza on, etc.) is governed
gaining power
using power
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a politician …
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seeks power
wields power
public mandate, courts, grows, and identifies with his constituents/followers
distinguished himself as more capable of using power to advance / defend his constituents and his own interests
translated to your career:
develop and propose ideas that are attractive to others, so that they provide you with support,
resources, etc.
utilize and employ the support and resources that you were given to
get things done in a way that satisfies your supporters.
Sources of power
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overcoming a power deficit
personal (e.g. lack of legitimacy)
relational (e.g. lack of network)
positional (e.g. lack of resources)
adapted from: Barsoux, J.-L. and C. Bouquet (2013). "How to overcome a power deficit." MIT SLOAN Management Review 54(4): 45.
uses of power: Lukes’ typology
personal influence: persuasion, inducements, threats, etc.
agenda setting power: determine which issues get talked about, and which are given no/little time and
attention
direct indirect
hegemonic power: hegemon defines the terms of rationality (e.g. the rules of the
ruling class become the ruling ideas)
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Marc Andreessen (Silicon Valley venture
capitalist)
Rupert Murdoch (CEO, Newscorp)
Milton Friedman (Nobel-Prize winning
economist)
>> critical reflection: consider the “ends” not just the “means”
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stakeholder mapping your go-to tool for navigating the political “jungle”
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r. edward freeman’s logical pillars of the stakeholder approach
• interaction + interdependence: whatever your strategy, you actions affect others, and others affect you
• understanding: to better anticipate/manage stakeholders interactions, you need to understand their attitudes and behavior
• value position/proposition: you have to provide stakeholders with a clear answer to the questions “what do we stand for?” and “what do we offer?”
• operationalize: stakeholder management works at three levels: rational (strategic priorities of the organization as a whole), process (incorporate stakeholder issues in standard operating procedures), transactional (direct, day-to-day bargaining with stakeholders)
• balance: stakeholder interests need to balance
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stakeholder mindset
stakeholder analysis
stakeholder management
stakeholder mindset: why do stakeholders matter?
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Kantian approach (Evan and Freeman, 1993)
• treats people “as ends unto themselves”
• managers should make corporate decisions respecting stakeholders’ well being
Fairness approach (Phillips 1997)
• moral obligation for firms to treat stakeholders fairly and thus to consider their interests when making strategic decisions
• stability of these relationships depends on the sharing of, at least, a core of principles or values
Optimization approach
• attempts to gain maximal support/benefits from stakeholders with minimal efforts/concessions
• stability of stakeholder relations may be preference on cost/benefit grounds
idealisminstrumentalism
stakeholder analysis: a closer look at stakeholders constellations
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issue
constituents representatives
stakeholder group / faction
stakeholder analysis: in-depth understanding of attitudes and behavior
for each stakeholder identify:
determines level of alignment
(from strong agreement to strong disagreement)
level of engagement (from high to
low engagement)
1. (general) interests + (underlying) values 2. (specific) stake in the issue(s)
• potential benefits • potential costs
3. urgency of the issue to them 4. sources of power
• consider strengths and weaknesses 5. affiliations with other stakeholders
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stakeholder mapping table (step 1)
stakeholder interests & values potential benefits
potential costs
urgency of claim
sources of power affiliations
strengths weaknesses
1)
2)
3)
4)
…
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stakeholder mapping matrix (step 2)
highlow stakeholders’ level of
ENGAGEMENT
low
high
A LI
G N
M EN
T w
it h
st ak
eh ol
de r
positive relationship
negative relationship
adapted from Peter Block’s power map, see e.g. http://bigthink.com/articles/agreement-and-trust
adversaries opponents
alliesbedfellows
fence sitters
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stakeholder mapping matrix (step 2)
adversaries opponents
alliesbedfellows
positive relationship
negative relationship
adapted from Peter Block’s power map, see e.g. http://bigthink.com/articles/agreement-and-trust
fence sitters
low power
high power
positive relationship
negative relationship
highlow stakeholders’ level of
ENGAGEMENT
low
high
A LI
G N
M EN
T w
it h
st ak
eh ol
de r
status quo stakeholder map for issue ___________
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an exercise for stakeholder mapping
robin williams as unconventional, rule- breaking teacher mr. keating at elite preparatory school “welton academy”
who are the stakeholders of the school?
what are their positions in the support/engagement matrix regarding keating’s unconvential teaching? (consider stakeholders’ values/interests, potential gains/losses, strength/weaknesses, loyalties/affiliations)
based on your analysis, what recommendations would you give to mr. keating?
remember triangulation !
key takeaway: don’t be fooled by your own mind.
your awareness and perception of stakeholders and their interests etc. is subjective and likely subject to a variety of biases
cross-verify / falsify your assessment with others views
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politics and empathy
“people may work, not in order to produce needed goods and services, not to have steady income, […] but to have something useful to do, and to prove to themselves that their lives are worthwhile. […] the job of the business politician is to keep people feeling this way. if he does – if he “creates the incentive that makes the other incentives effective” – he will turn out to be justified whatever his cost otherwise.”
miles, 1961
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