Team work in business

profileStudent 601
RussellJacobsetal2007-AssessmentofTeamBasicsresults.docx

Chapter 2•Appendix A

ASSESSMENT OF TEAM BASICS

Instructions:

To determine how effectively your group functions as a team, each team member should respond to the following questions individually. After all team members have completed the instrument, compare your responses. Your answers should help you diagnose your team’s strengths and problem areas. Based on your findings, you may want to make some modifications in the team’s characteristics (e.g., size, skills, purpose, goals, working approach, accountability). Refer back to Figure 2-2 in the chapter for more details. Using the scale below, circle one response for each item.

SD D N A

SA

Strongly Disagree Disagree Neither Agree

Strongly Agree

Size

1. We can convene easily and frequently

SD

D

N

A

SA

2. We can communicate easily and frequently

SD

D

N

A

SA

3. Our discussions are open and interactive

4. Everyone understands the others’ roles

SD

D

N

A

SA

and skills

SD

D

N

A

SA

5. We need more people to achieve our goals

SD

D

N

A

SA

6. Subgroups are possible or necessary

Levels of Complementary Skills

7. All three categories of skills (technical/functional, problem solving, interpersonal) are either actually

SD

D

N

A

SA

or potentially represented across team members

8. Each member has potential in all three categories

SD

D

N

A

SA

to advance his/her skills to the level required

SD

D

N

A

SA

9. Some critical skill areas are missing on our team

10. Members are, individually and collectively, willing to spend the time to help themselves and others

SD

D

N

A

SA

learn and develop skills

SD

D

N

A

SA

11. New skills can be introduced as needed

Meaningful Purpose

12. The team’s purpose constitutes a broader, deeper

SD

D

N

A

SA

aspiration than just near-term goals

13. We have a “team” purpose, as opposed to just one

SD

D

N

A

SA

individual’s purpose (e.g., the leader’s)

14. All members understand and articulate the

SD

D

N

A

SA

purpose the same way

15. Members define the purpose vigorously in

SD

D

N

A

SA

discussion with outsiders

16. Members frequently refer to the purpose and

SD

D

N

A

SA

explore its implications

SD

D

N

A

SA

17. Our purpose contains themes that are meaningful

SD

D

N

A

SA

18. We feel our purpose is important

Specific Goals

SD

D

N

A

SA

19. We have “team,” rather than individuals’ goals

SD

D

N

A

SA

20. Our goals are clear, simple, and measurable

SD

D

N

A

SA

21. Our goals are realistic as well as ambitious

SD

D

N

A

SA

22. Our goals allow for small wins along the way

SD

D

N

A

SA

23. Our goals call for a concrete set of team products

24. The relative importance and priority of our goals

SD

D

N

A

SA

are clear to all members

SD

D

N

A

SA

68 Part 1: Before You Start in Business

25. All members agree with the goals, their relative importance, and the way in which their

achievement will be measured

SD

D

N

A

SA

26. All members articulate the goals in the same way

Clear Working Approach

27. Our approach is concrete, clear, and really under-

SD

D

N

A

SA

stood and agreed to by everybody

28. Our approach will result in achievement of the

SD

D

N

A

SA

objectives

29. Our approach will capitalize on and enhance the

SD

D

N

A

SA

skills of all members

30. Our approach requires all members to contribute

SD

D

N

A

SA

similar amounts of real work

31. Our approach provides for open interaction, fact-

SD

D

N

A

SA

based problem solving, and results-based evaluation

SD

D

N

A

SA

32. Our approach allows modifications over time

SD

D

N

A

SA

33. Fresh input and perspectives are sought and added

Sense of Mutual Accountability

34. Members are individually and jointly accountable

SD

D

N

A

SA

for the team’s goals, approach, and products

SD

D

N

A

SA

35. Progress can be measured against specific goals

SD

D

N

A

SA

36. Members feel responsible for all measures

SD

D

N

A

SA

37. Members are clear on what they are individually vs.

jointly responsible for SD

D

N

A

SA

Source: Adapted and reprinted by permission of Harvard Business School Press. From The Wisdom of Teams: Creating the Performance-Performance Organization by J.R. Katzenbach and D.K. Smith. Boston, MA 1993, pp. 62–64. Copyright © 1993 by McKinsey & Company, Inc., all rights reserved.