Case Study (Ethical Theory and Management)- Credit Card Companies and Mandatory Arbitration Case 3.1

Guidelines for Case Study Analysis The cases are designed to accompany and complement material in the readings and class discussions. In order to submit an excellent case analysis, you must do the following: Ë Read the assigned chapters Ë Participate in class discussions Ë Apply the material discussed to the case analysis: To prepare the written assignment: 1. Write a brief summary of the case. Several people will be called upon to summarize the case to the class at the beginning of the discussion. 2. Each case has several questions associated with it. Read the questions carefully. Answer the questions with a critical eye based upon both the readings and class discussions. If you have examples or experiences from outside of class that are applicable to the case, please include these in your answer. 3. Important: This exercise was designed to allow you to demonstrate your critical thinking and analysis skills. Put your answers in your own words to demonstrate your knowledge and mastery of the material. Do not just repeat what is contained in the chapters in your answers. 4. Each case analysis should be at least 3 pages in length (double-spaced), typewritten, and checked for grammar and spelling accuracy. 5. We will discuss the cases at the beginning of each assigned class. Please bring your case analysis to class to be collected on the assigned day. Your participation is both expected and encouraged during the class discussion of the case. Remember the case study analyses combined comprise 30% of your final grade.