3-2 Final Project Milestone One: Employee Engagement and Retention
OL 600 Milestone One Guidelines and Rubric
Employee Engagement and Reten�on
Overview
For this first milestone, due in Module Three, you will analyze HR strategic engagement ini�a�ves for a�rac�ng, retaining, and rewarding employees. The four cri�cal elements focus on
talent acquisi�on, employee engagement and reten�on, learning and development, and total rewards.
Scenario
For this milestone, consider the following scenario: Assume the role of a human resources director at a U.S.-based call center that is currently based in the Midwest. The organiza�on plans to
expand their call center loca�ons in the states of South Carolina and Tennessee and the country of India and needs to hire 100 employees. Your organiza�on has been primarily hiring “local”
talent, many of whom have been rela�ves of current employees. There are no formalized strategies to address filling posi�ons from a different part of the country or in addressing learning,
engagement, or reten�on needs. As the human resources director, you will create a strategic HR plan that addresses goals related to your organiza�on’s growth. The plan should have an
influence across the organiza�on to be successful.
Prompt
Refer to the chapter readings and module resources to support your responses to each of the four cri�cal elements below. Carefully read and address each cri�cal element as wri�en, using
detailed and informa�ve analysis that conveys cri�cal thinking. The four cri�cal elements are aligned to the people technical competency within the HR knowledge domain.
Specifically, the following cri�cal elements must be addressed:
Talent Acquisi�on: Determine appropriate strategies for acquiring qualified talent and explain how the strategies support organiza�onal goals.
Employee Engagement and Reten�on: Determine appropriate employee engagement strategies and explain how this approach will increase reten�on.
Learning and Development: Determine learning and development opportuni�es aimed toward a�rac�ng and retaining qualified talent within the organiza�on.
Total Rewards: Iden�fy appropriate total rewards strategies to increase employee reten�on and explain how these strategies support the goals of the organiza�on.
Be sure to incorporate instructor feedback on this milestone into your final submission.
What to Submit
This milestone must be submi�ed as a Word document with double spacing, 12-point Times New Roman font, and one-inch margins. It may be 2-3 pages in length. Use the latest edi�on of
the APA manual for forma�ng and cita�ons.
8/12/24, 5:11 PM Assignment Information
https://learn.snhu.edu/d2l/le/content/1679493/viewContent/34524110/View 1/2
Note that the grading rubric for this milestone submission is not iden�cal to that of the final project. The Final Project Rubric will include an addi�onal “Exemplary” category that provides
guidance as to how you can go above and beyond “Proficient” in your final submission.
Milestone One Rubric
Criteria Proficient (100%) Needs Improvement (70%) Not Evident (0%) Value
Talent Acquisi�on Determines appropriate strategies for
acquiring qualified talent and explains how
these strategies support organiza�onal
goals, using specific examples
Determines appropriate strategies for
acquiring qualified talent and explains how
these strategies support organiza�onal
goals, using specific examples, but
explana�on is cursory or contains
inaccuracies, or examples are inappropriate
Does not determine appropriate strategies
for acquiring qualified talent
22
Employee Engagement and
Reten�on
Determines appropriate employee
engagement strategies and explains how
these approaches will increase reten�on,
using specific examples
Determines appropriate employee
engagement strategies and explains how
these approaches will increase reten�on,
using specific examples, but explana�on is
cursory or contains inaccuracies, or
examples are inappropriate
Does not determine appropriate employee
engagement strategies
22
Learning and Development Determines learning and development
opportuni�es aimed toward a�rac�ng and
retaining qualified talent within the
organiza�on, using specific examples
Determines learning and development
opportuni�es aimed toward a�rac�ng and
retaining qualified talent within the
organiza�on, using specific examples, but
examples are inappropriate
Does not determine learning and
development opportuni�es aimed toward
a�rac�ng and retaining qualified talent
22
Total Rewards Iden�fies appropriate total rewards
strategies to increase employee reten�on
and explains how these strategies support
the goals of an organiza�on, using specific
examples
Iden�fies appropriate total rewards
strategies to increase employee reten�on
and explains how these strategies support
the goals of an organiza�on, using specific
examples, but explana�on is cursory or
contains inaccuracies, or examples are
inappropriate
Does not iden�fy appropriate total
rewards strategies to increase employee
reten�on
22
Ar�cula�on of Response Submission has no major errors related to
cita�ons, grammar, spelling, syntax, or
organiza�on
Submission has major errors related to
cita�ons, grammar, spelling, syntax, or
organiza�on that nega�vely impact
readability and ar�cula�on of main ideas
Submission has cri�cal errors related to
cita�ons, grammar, spelling, syntax, or
organiza�on that prevent understanding of
ideas
12
Total: 100%
8/12/24, 5:11 PM Assignment Information
https://learn.snhu.edu/d2l/le/content/1679493/viewContent/34524110/View 2/2