5-1 Final Project Milestone Two: Performance Management: Employee and Labor Relations

OL 600 Milestone Two Guidelines and Rubric

Performance Management: Employee and Labor Rela�ons

Overview

For this milestone, due in Module Five, you will analyze HR strategic ini�a�ves of employee and labor rela�ons that posi�vely impact organiza�onal effec�veness. The three cri�cal elements

focus on employee discipline, performance management, and employee and labor rela�ons.

Scenario

For this Milestone, consider the following scenario: Assume the role of a human resources director at a U.S.-based call center that is currently based in the Midwest. The organiza�on plans to

expand their call center loca�ons in the states of South Carolina and Tennessee and the country of India and needs to hire 100 employees. Your organiza�on has been primarily hiring “local”

talent, many of whom have been rela�ves of current employees. The Midwest loca�on is union free but does not have well-defined policies to address employee issues. Addi�onally, the

organiza�on’s approach to performance management is very tradi�onal and may not reflect the needs of today’s workforce. As the human resources director, you will create a strategic HR

plan that addresses goals related to your organiza�on’s growth. The plan should have an influence across the organiza�on to be successful.

Prompt

Refer to the chapter readings and module resources to support your responses to each of the three cri�cal elements below. Carefully read and address each cri�cal element as wri�en, using

detailed and informa�ve analysis that conveys cri�cal thinking. The three cri�cal elements are aligned to the organiza�on technical competency within the HR knowledge domain.

Specifically, the following cri�cal elements must be addressed:

Employee Discipline: Compare puni�ve and nonpuni�ve disciplinary approaches, and explain their impacts on employee rela�ons. Iden�fy the steps in a fair employee discipline

process and explain the impact to posi�ve employee rela�ons in the organiza�on.

Performance Management: Determine the elements of an effec�ve performance management system, and explain how well the employer’s system meets organiza�onal needs.

Employee and Labor Rela�ons: Determine the differences between union grievance procedures and nonunion complaint processes, and describe improvements that could be made to

a nonunion complaint process.

Be sure to incorporate instructor feedback on this milestone into your final submission.

What to Submit

This milestone must be submi�ed as a 3- to 4-page Word document with double spacing, 12-point Times New Roman font, and one-inch margins. Use the latest edi�on of the APA manual

for forma�ng and cita�ons.

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8/27/24, 10:46 AM Assignment Information

https://learn.snhu.edu/d2l/le/content/1679493/viewContent/34524111/View 1/2

Note that the grading rubric for this milestone submission is not iden�cal to that of the final project. The Final Project Rubric will include an addi�onal “Exemplary” category that provides

guidance as to how you can go above and beyond “Proficient” in your final submission.

Milestone Two Rubric

Criteria Proficient (100%) Needs Improvement (70%) Not Evident (0%) Value

Employee Discipline Compares puni�ve and nonpuni�ve

disciplinary approaches and explains their

impacts on employee rela�ons, using

specific examples

Compares puni�ve and nonpuni�ve

disciplinary approaches and explains their

impacts on employee rela�ons, using

specific examples, but explana�on is

cursory or contains inaccuracies, or

examples are inappropriate

Does not compare puni�ve and

nonpuni�ve disciplinary approaches

30

Performance Management Determines the elements of an effec�ve

performance management system and

explains how well the employer’s system

meets organiza�onal needs, using specific

examples

Determines the elements of an effec�ve

performance management system and

explains how well the employer’s system

meets organiza�onal needs, using specific

examples, but explana�on is cursory or

contains inaccuracies, or examples are

inappropriate

Does not determine the elements of an

effec�ve performance management

system

30

Employee and Labor

Rela�ons

Determines the differences between union

grievance procedures and nonunion

complaint processes and describes

improvements that could be made to a

nonunion complaint process, using specific

examples

Determines the differences between union

grievance procedures and nonunion

complaint processes and describes

improvements that could be made to a

nonunion complaint process, using specific

examples, but descrip�on is cursory or

contains inaccuracies, or examples are

inappropriate

Does not determine the differences

between union grievance procedures and

nonunion complaint processes

30

Ar�cula�on of Response Submission has no major errors related to

cita�ons, grammar, spelling, syntax, or

organiza�on

Submission has major errors related to

cita�ons, grammar, spelling, syntax, or

organiza�on that nega�vely impact

readability and ar�cula�on of main ideas

Submission has cri�cal errors related to

cita�ons, grammar, spelling, syntax, or

organiza�on that prevent understanding of

ideas

10

Total: 100%

8/27/24, 10:46 AM Assignment Information

https://learn.snhu.edu/d2l/le/content/1679493/viewContent/34524111/View 2/2