Final report
THE POWER
OF BEING
UNDERSTOOD
AUDIT | TAX | CONSULTING
CORPORATE GOVERNANCE TRAINING 01-Jul-20
Strictly Confidential - Property of RSM Albazie Consulting W.L.L
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Corporate Governance
The Corporate Governance is a set of policies and bylaws that regulate the relationship between the Company’s Board of
Directors (BOD) and the shareholders and the other stakeholders, and provide the structure through which the Company’s
objectives and realization thereof are laid down and the parties entrusted with monitoring the performance are identified.
Therefore, Corporate Governance provide BOD and Executive Management with the motivation to achieve he objectives for
the best interests of the Company, and facilitate the effective oversight and, hence, ensure the efficient utilization of the
Company’s resources.
Corporate Governance, in general, is based on certain rules including such principles, approaches and methodologies that
address requirements for achieving the corporate governance targets.
The Company places more importance on the Corporate Governance to achieve the following:
• Strengthen the managerial efficiency
• Obtain funding at lower cost
• Enhance the supervision and audit procedures.
• Support the Company’s social responsibility
• Ensure equality, transparence and fair treatment.
• Avoid conflict of interest.
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Corporate Governance
Components of Corporate Governance:
1. Strategy
2. Organizational Structure
3. Policies and Procedures
4. Job descriptions
5. Authority Matrix / Delegation of Authority
6. Reporting Mechanism
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Strategy The Playing to Win framework is built on a set of five integrated choices:
The result aims to be a robust strategy that is anchored at the top by an ambition to win and that reflects
corresponding choices to develop competitive advantages, including those related to strategy execution.
Choices
How to Win
Management
Systems
Winning
Aspirations
Capabilities
Where to Play These choices and the
relationship between them
can be understood as a
reinforcing cascade, with
the choices at the top of
the cascade setting the
context for the choices
below, and the choices at
the bottom influencing and
refining the choices above.
Making choices through the cascade is not a linear process but rather an
iterative process in which parts influence each other and therefore should be
taken into account together.
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Organizational Structure
Functional & Admin
reporting
Admin. reporting
only
Functional reporting
only
Key
General Manager/ CEO
Sr. Manager Business Development
CFO
Purchasing Manager
Marketing and E- Trade Officer
Chief Accountant
Warehouse Director
Sr. Sales Manager Quality Control
Supervisor IT Supervisor
Category Manager Seafood+ Meat
Category Manager Dry Foods
Category Manager Local
Sales Managers Asst. Chief Accountant
Sr. Accountants
Senior Store Supervisor
Cost Controller
Collectors
HR Officers
HR Director Sales Director
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Group Organizational Structure
Key
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Policies and Procedures
2- Finance Manual1- HR Manual
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Authority Matrix / Delegation of Authority
Purpose & Objective
The Authority Matrix establishes a framework for delegation of authority in-line with the Company overall strategy, business framework and
organizational structure. The authority to make responsible decisions within normal and unusual business conditions, should, in the individual’s
judgement and experience be normal at the level assigned. Decisions have to be within the Company’s approved policies and procedures. The
objective of the Delegation of Authority is to ensure that appropriate financial and operational management controls are applied to the decision
process. In-line with the guiding principles underpinning the views of owners and management, whilst maintaining effectiveness of delivery,
autonomy and accountability in the authority process.
Authority Decision authorities should conform with the principles of internal control relating to the segregation of duties. Management will delegate
authorities according to the level and responsibilities of employees. These authorities will be directly and absolutely linked to the positions and
should only be exercised by individuals officially holding these positions and within the scope of his / her authority and responsibility. Authority is
described as the right to make decisions affecting the use of company resources for its benefits.
Exception Handling
In case of instances where there is a gap in understanding of the intent of the Delegation of Authority stipulation, clarifications should be obtained
from the immediate higher approval authority. In case of absence of non-availability of approving authority, the immediate higher level of
authority is responsible for reviewing / approving decisions. The replacement executive should refrain from taking decisions of long-term nature /
strategic nature and focus on ensuring the smooth running of the day-to-day operations. Should any urgent decisions be required on issues of a
more long-term / strategic nature, the replacement executive should make every effort to contact the incumbent and seek guidance
Overview of the Delegation of Authority Matrix
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Authority Matrix / Delegation of Authority
Authority Description
Responsible (R) The person assigned to do the work.
Accountable/Approval (A) The person who makes the final decision and has ultimate accountability.
Consulted (C) The person who is consulted before an activity / task (where there is required information/input from
his/her side).
Informed (I) The person who is informed of an activity / task after its completion.
Types of Authority (RACI Matrix)
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Authority Matrix / Delegation of Authority
Authority Description
Responsible (R) The person assigned to do the work.
Accountable/Approval (A) The person who makes the final decision and has ultimate accountability.
Consulted (C) The person who is consulted before an activity / task (where there is required information/input from
his/her side).
Informed (I) The person who is informed of an activity / task after its completion.
Types of Authority (RACI Matrix)
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Authority Matrix / Delegation of Authority Example: Finance Function
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Authority Matrix / Delegation of Authority Example: Human Resources Function
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Job Descriptions
Job Title: Cost & Inventory Controller
Basic Information Of The Role
Department/Division: Finance
Reporting to
(Job Title): FD
Grade: 6
Job Summary & Responsibilities
Oversee cost management for our entire company by working collaboratively with various
department managers to analyze costs, assess vendor relationships, and maximize
profitability.
Review new orders & highlight the observation to the Finance & Admin. Director.
Check, control, & post the expired & damaged items by batch.
Authorize items for sales after receiving the necessary result & approval from the
ministry.
Review gross margin by items & by customer category
Review & prepare report regarding inventory.
Perform periodic random inventory count
Review & analyze the cost & good received note before posting
Monitor product stock levels and ensure they are adequate and can meet sales demands
Monitor product movement, expiration, etc. and ensure that variances/wastage are
minimized, or within acceptable limits.
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Reporting
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Reporting
Status: WorseningCustomer Satisfaction
Highlights: (Mention key highlights, activities, developments)
Exceptions: (Explain reasons for delays, variances, issues faced, challenges)
Next Steps & Action Plans: (Describe next steps, action plans to tackle issues/exceptions identified)
3%
12%
12%
23%
29%
21%
others
not at all
not so well
somewhat
very
extermely
Status: ImprovingCustomer Complaints
0 1 2 3 4 5 6 7 8 9 10
Reason 1 Reason 2 Reason 3 Reason 4
Complaints by Reason
Closed Open
Open Closed Total
20 15 35
Operational Performance - YTD MM-YYYY
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Market Regulators
Publicly
Listed
Companies
Banks Investment
Companies