6053 Group Assignment
Amblerchick
RoleConflictandAmbiguity.docxROLE CONFLICT AND AMBIGUITY 2
ROLE CONFLICT AND AMBIGUITY 2
Running head: ROLE CONFLICT AND AMBIGUITY 2
Rovithis et al. (2017) explained that role conflict characterized as the incompatibility of obligations and expectations from the role, where compatibility is decided based on a set of requirements that affect role performance. Conflict may also happen when people oppose what the expectations are for a distinct role. Role conflict described as a perception of being ripped in various places at the same time, incapable of finding a mean to perform and satisfied everyone involves on a specific task. Role conflict arose when the interest of time and effort required roles become incompatible with one another and stressful, that is when assistance in one part cuts the other, making it challenging or yet unlikely to partake in another task (Rovithis et al., 2017).
As mentioned by Mafuba, Kupara, Cozens, and Kudita (2015) role ambiguity is seen as the circumstances where a person does not have a clear understanding of what is expected of him concerning a work assignment, and the conditions to perform his responsibilities. Role ambiguity takes place when someone job description is not established, and the person becomes anxious to take charge and make decisions that might be out of their scope of practice. Role ambiguity also characterized as the absence of satisfactory information which required for a person to fulfill a role adequately. The constant interaction of role ambiguity can develop, therefore, the evolution of role conflict and role ambiguity seems to be unavoidable (Mafuba, Kupara, Cozens, & Kudita, 2015). This presentation aims to review literature mainly discussing the significance of the role conflict and role ambiguity, the impact on leadership or healthcare organizations, and their implications for nursing leaders.
The Significance of Role Conflict and Ambiguity
As cited by Mafuba, Kupara, Cozens, and Kudita (2015) to provide safe and quality patient care, Healthcare organizations should strive to effectively and efficiently handle their workload by working together as a team. Nurse leaders must take into consideration the entire team responsible for keeping patients safe. From patients' registration, passing through triage, to the lab technician collecting and resulting specimens, to environmental service cleaning the room following protocol to break the chain of infection from one patient to the other, to radiology technician imaging to allow physicians to diagnose correctly and efficiently for proper dispositions. Nonetheless, conflict and ambiguity could evolve by bringing issues within the team because of the different department involved (Mafuba, Kupara, Cozens, and Kudita, 2015).
Aiming for an efficient, effective and safe patient care, nurse managers should direct and support the entire staff to resolve ambiguity and conflict among the employees. Nurse leaders must get ready to step in when conflict evolve from the scope of practice problem, members stepping out of the boundaries of their role, and accountability (Mafuba, Kupara, Cozens, and Kudita, 2015).
References
Mafuba, K., Kupara, D., Cozens, M., & Kudita, C. (2015). Importance of role clarity: A critique of the literature. Learning Disability Practice (2014+), 18(8), 28. doi:http://dx.doi.org.ezp.waldenulibrary.org/10.7748/ldp.18.8.28.e1664
Rovithis, M., Linardakis, M., Rikos, N., Merkouris, A., Patiraki, E., & Philalithis, A. (2017). Role conflict and ambiguity among physicians and nurses in the public healthcare sector in Crete. Archives of Hellenic Medicine / Arheia Ellenikes Iatrikes, 34(5), 648–655Retrieved fromhttps://ezp.waldenulibrary.org/login?url=https://search.ebscohost.com/login.aspx?direct=true&db=a9h&AN=125774742&site=ehost-live&scope=site
